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foneil

ESET Moderators
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Kudos

  1. Upvote
    foneil gave kudos to eclipse79 in Incorrect translation in Eset protect cloud   
    Hello,
    I would like to submit you a wrong translation in italian language In "Notifications" function. "Fasulli" is not a good translation, you should use "contraffatto". "Fasullo" is very colloquial...
    Thanks

  2. Upvote
    foneil received kudos from Linux-Is-Best in 2 weeks no ticket support (repeatedly). Took our money and ran?   
    Resolve the "Device not fully optimized" message https://support.eset.com/en/kb6587-optimize-your-device-in-eset-mobile-security-for-android
  3. Upvote
    foneil received kudos from ustunkoruma in ESET Knowledgebase YouTube channel 10-year anniversary   
    The ESET Knowledgebase YouTube Channel celebrates its 10-year anniversary today! 
    https://www.youtube.com/user/ESETKnowledgebase/community
    Check out the infographic for our lifetime YouTube statistics for the channel. 
    The ESET Knowledgebase channel includes step-by-step video tutorials demonstrating the key processes and features of our ESET products, from ESET NOD32 Antivirus and ESET Internet Security to business products like ESET Security Management Center. In addition, our channel is yet another way for our customers to reach us with feedback and questions. 
    We make every effort to respond to support-related comments and yes, we do take video suggestions!

  4. Upvote
    foneil received kudos from Supreme Auto City in Forum Feedback   
    Thanks for the feedback @cutting_edgetech. We are working on improving and streamlining the process for submitting infected links, phishing sites, malware samples and false positives. We will definitely keep you informed of the changes we implement.
     
    For now, we have the following resources for submitting suspicious files:
     
    In the Malware Finding and Cleaning subforum there is a Pinned thread titled ESET Has Blocked My Site - What To Do?. This subforum and thread encompasses all the ways users have to submit this content. The primary location on ESET.com for submitting malware, and for instructions, is the ESET Knowledgebase: How do I submit a virus, website or potential false positive sample to ESET's lab? Additionally, you wrote that you couldn't find the information after searching on "Eset's website", can you provide a few more details about where and how you searched, becauset the ESET Knowledgebase article linked above (SOLN141) should have resulted in your search.
     
  5. Upvote
    foneil received kudos from Lyo7979 in Eset scan keeps getting cancelled   
    On another note, if you use EMS via the APK, let me know, I am interested to know who still does and why. 
  6. Upvote
    foneil gave kudos to Benjamin82 in Status of cloud version?   
    I've seen previous posts about Enterprise Inspector being either offered as a full cloud solution or merging the capabilities of Enterprise Inspector with the ESET Protect product.  Is there an estimate on when this might occur or any status update?  EDR capabilities are being pushed by both regulators (see item #7 from the New York Department of Financial Services: https://www.dfs.ny.gov/industry_guidance/industry_letters/il20210630_ransomware_guidance) and cyber liability insurers (almost every application I completed this year asked if we deployed an EDR solution).  Even the White House has issued a statement recommending EDR solutions (https://www.whitehouse.gov/briefing-room/presidential-actions/2021/05/12/executive-order-on-improving-the-nations-cybersecurity/).  Small to medium businesses might not necessarily be moving all of their on premise workloads to a cloud solution, but I think when selecting new products and services there is a preference for cloud based solutions.  And almost every major (and minor) player in the EDR market offers a fully cloud hosted solution.  Just wondered if this was still on ESET's roadmap.  Having to deploy an on premise server to run it makes it feel like a 'legacy' solution.
  7. Upvote
    foneil received kudos from Peter Randziak in Is there a screenshot of ESET Endpoint Antivirus 8 GUI for Linux 8.0.3.0?   
    We also have the Knowledgebase article "What's new in ESET Endpoint Antivirus for Linux (8.x)", and under the Release Notes section we have the new feature changelog items listed, and there's a screenshot of the new GUI:
    https://support.eset.com/en/kb7874 
    Other GUI images (we only included the one) are attached also. 
    Furthermore, if you see a KB or Online Help article that is missing information, media, etc. or you something wrong or something you would like to see expanded or clarified, you can request it by clicking the "Was this information helpful" link and submitting feedback -- believe it or not, we (I) read those user comments and make content updates from them. 
    https://support.eset.com/en/kb7874-what-s-new-in-eset-endpoint-antivirus-for-linux#article-feedback-trigger
     


  8. Upvote
    foneil received kudos from hosseinsafari in ESET Knowledgebase YouTube channel 10-year anniversary   
    The ESET Knowledgebase YouTube Channel celebrates its 10-year anniversary today! 
    https://www.youtube.com/user/ESETKnowledgebase/community
    Check out the infographic for our lifetime YouTube statistics for the channel. 
    The ESET Knowledgebase channel includes step-by-step video tutorials demonstrating the key processes and features of our ESET products, from ESET NOD32 Antivirus and ESET Internet Security to business products like ESET Security Management Center. In addition, our channel is yet another way for our customers to reach us with feedback and questions. 
    We make every effort to respond to support-related comments and yes, we do take video suggestions!

  9. Upvote
    foneil received kudos from peterross5687 in ESET Knowledgebase YouTube channel 10-year anniversary   
    The ESET Knowledgebase YouTube Channel celebrates its 10-year anniversary today! 
    https://www.youtube.com/user/ESETKnowledgebase/community
    Check out the infographic for our lifetime YouTube statistics for the channel. 
    The ESET Knowledgebase channel includes step-by-step video tutorials demonstrating the key processes and features of our ESET products, from ESET NOD32 Antivirus and ESET Internet Security to business products like ESET Security Management Center. In addition, our channel is yet another way for our customers to reach us with feedback and questions. 
    We make every effort to respond to support-related comments and yes, we do take video suggestions!

  10. Upvote
    foneil received kudos from Sigfrido in Microsoft Windows 10 and ESET   
    Microsoft Windows 10 was released July 29, 2015. We highly recommend that you upgrade your ESET product to the latest version before upgrading to Windows 10.

    Which ESET Smart Security versions are compatible with Windows 10?
    ESET Smart Security – versions 8.x and later If you are currently using an ESET product that is compatible with Windows 10, then there is no need to upgrade. All settings and license information will be migrated.

    For more information, please see the following ESET resources:
    Compatibility of ESET products with Windows 10: Questions & Answers How do I upgrade to Windows 10 with my ESET product installed?
  11. Upvote
    foneil received kudos from TomasP in ESET Knowledgebase YouTube channel 10-year anniversary   
    The ESET Knowledgebase YouTube Channel celebrates its 10-year anniversary today! 
    https://www.youtube.com/user/ESETKnowledgebase/community
    Check out the infographic for our lifetime YouTube statistics for the channel. 
    The ESET Knowledgebase channel includes step-by-step video tutorials demonstrating the key processes and features of our ESET products, from ESET NOD32 Antivirus and ESET Internet Security to business products like ESET Security Management Center. In addition, our channel is yet another way for our customers to reach us with feedback and questions. 
    We make every effort to respond to support-related comments and yes, we do take video suggestions!

  12. Upvote
    foneil gave kudos to EnjoyBoast in Congratulations! Now works with 10.15   
    Cyber Security Pro 6.8.1.0 seems to run fine on macOS 10.15 Public Beta 8 (19A573a).
  13. Upvote
    foneil received kudos from fabioquadros_ in ESET Knowledgebase YouTube channel 10-year anniversary   
    The ESET Knowledgebase YouTube Channel celebrates its 10-year anniversary today! 
    https://www.youtube.com/user/ESETKnowledgebase/community
    Check out the infographic for our lifetime YouTube statistics for the channel. 
    The ESET Knowledgebase channel includes step-by-step video tutorials demonstrating the key processes and features of our ESET products, from ESET NOD32 Antivirus and ESET Internet Security to business products like ESET Security Management Center. In addition, our channel is yet another way for our customers to reach us with feedback and questions. 
    We make every effort to respond to support-related comments and yes, we do take video suggestions!

  14. Upvote
    foneil received kudos from Aryeh Goretsky in ESET Knowledgebase YouTube channel 10-year anniversary   
    The ESET Knowledgebase YouTube Channel celebrates its 10-year anniversary today! 
    https://www.youtube.com/user/ESETKnowledgebase/community
    Check out the infographic for our lifetime YouTube statistics for the channel. 
    The ESET Knowledgebase channel includes step-by-step video tutorials demonstrating the key processes and features of our ESET products, from ESET NOD32 Antivirus and ESET Internet Security to business products like ESET Security Management Center. In addition, our channel is yet another way for our customers to reach us with feedback and questions. 
    We make every effort to respond to support-related comments and yes, we do take video suggestions!

  15. Upvote
    foneil received kudos from Jupiter in No product release about ESET Cyber Security why?   
    It's not you...we are transitioning our product release communications currently for all products but once the process is finalized, we'll resume posting. 
  16. Upvote
    foneil received kudos from camelia in No product release about ESET Cyber Security why?   
    It's not you...we are transitioning our product release communications currently for all products but once the process is finalized, we'll resume posting. 
  17. Upvote
    foneil gave kudos to itman in Eset To The Rescue Again!   
    Some "free press" courtesy of bleepingcomputer.com:
    Windows 10 Apps Hit by Malicious Ads that Blockers Won't Stop
    https://www.bleepingcomputer.com/news/security/windows-10-apps-hit-by-malicious-ads-that-blockers-wont-stop/
  18. Upvote
    foneil received kudos from Aryeh Goretsky in ESET SysRescue Live 1.0.16 has been released   
    A new version of ESET SysRescue has been released. See the ESET SysRescue Download page for more information and to download the tool. 
    How do I use ESET SysRescue Live to clean my computer?
    Changelog
    Changed: ISO updated to isohybrid. Isohybrid enables the ability to create live USB via various available apps. Older versions of Live USB creator will not work because they are bound to a specific version of ISO Changed: Updated legal terms and sensitive information handling due to EU General Data Protection Regulation (GDPR) Changed: System updated to Ubuntu Xenial Xerus 16.04 LTS Changed: Updated UEFI boot and the ISO now supports both Legacy and UEFI mode booting Changed: Integration of the second El Torito image grub Changed: Additional minor changes and improvements Fixed: Invalid copyright value in startup splash
  19. Upvote
    foneil received kudos from Peter Randziak in Antispam functionality in ESET business products version 3 and 4 will soon expire   
    Antispam functionality in ESET business products version 3 and 4 will soon expire. 
    The end-of-life (EOL) for these products is March 31, 2018. See https://support.eset.com/kb3592/ to check the EOL status for your product. 
    Products affected:
    ESET Mail Security for Microsoft Exchange Server (version 4 and earlier)  ESET Mail Security for IBM Domino (version 4 and earlier) ESET Smart Security Business Edition (version 4 and earlier) ESET Mail Security for Linux (version 4.0.10.0 and earlier) ESET File Security for Linux (version 4.0.10.0 and earlier) ESET Gateway Security for Linux (version 4.0.10.0 and earlier) After expiration, machines with versions 4 and earlier of these products will continue to be protected against malware, however the existing Antispam protection will no longer function.
    Important notice to users of ESET Remote Administrator: If you have installed versions 3 or 4, you also need to upgrade to the latest ESET Remote Administrator version to fully operate all your newly upgraded products.
    Migration/upgrade  instructions
    File/Mail/Gateway Server products:  https://support.eset.com/kb3580/#EMSX
  20. Upvote
    foneil received kudos from Peter Randziak in Antispam functionality in ESET business products version 3 and 4 will soon expire   
    Antispam functionality in ESET business products version 3 and 4 will soon expire. 
    The end-of-life (EOL) for these products is March 31, 2018. See https://support.eset.com/kb3592/ to check the EOL status for your product. 
    Products affected:
    ESET Mail Security for Microsoft Exchange Server (version 4 and earlier)  ESET Mail Security for IBM Domino (version 4 and earlier) ESET Smart Security Business Edition (version 4 and earlier) ESET Mail Security for Linux (version 4.0.10.0 and earlier) ESET File Security for Linux (version 4.0.10.0 and earlier) ESET Gateway Security for Linux (version 4.0.10.0 and earlier) After expiration, machines with versions 4 and earlier of these products will continue to be protected against malware, however the existing Antispam protection will no longer function.
    Important notice to users of ESET Remote Administrator: If you have installed versions 3 or 4, you also need to upgrade to the latest ESET Remote Administrator version to fully operate all your newly upgraded products.
    Migration/upgrade  instructions
    File/Mail/Gateway Server products:  https://support.eset.com/kb3580/#EMSX
  21. Upvote
    foneil received kudos from Aryeh Goretsky in Scheduled Scans   
    ESET Smart Security has been replaced by ESET Internet Security with version 11, for more information and to upgrade to ESET Internet Security for free, see https://www.eset.com/us/home/smart-security/#existing
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