planet

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  1. That shouldn't be the case. Is this the original notification before you turned it off? You may need to click on it once or restart your Mac for that message to disappear, and it should then prevent future notifications about macOS updates from appearing.
  2. Hi @pygocentrus, There is a Knowledge Base article with instructions on how to disable macOS update notifications in Cyber Security: http://support.eset.com/kb6284/?viewlocale=en_US
  3. It's really interesting as the experience you've documented was exactly the issue I had with earlier ESET v6 builds and Yosemite & El Capitan, before using macOS Sierra which resolve this for me. Also, I recently had this occur again when using other third-party security or network apps, in particular RansomWhere (ECSP froze at boot and never loaded), BlockBlock (if you don't allow ESET processes) and VPN client software (openvpn conflicting with esets_proxy). So it'd be interesting to learn what's causing this to occur for you in this particular situation. Either way, happy to see @Marcos helping out now, all the best @m4v3r1ck.
  4. It was running very well, once of the best version 6 builds so far, tested with the latest version of macOS and minimal third-party apps, however. Noticed a few minor bugs with the interactive firewall and profiles, but nothing that affects anything too much (as the "error 'no executable path found' causing apps to not load or block connections'" bug has been resolved).
  5. Hi @m4v3r1ck, Really unfortunate to read your bad experience with 6.4.128.0. With number 1 to 4, I have had this experience occur to me in the past with Yosemite/El Capitan & earlier ESET v6 builds, related to the firewall part. Based on what you provided, there are a few ideas in mind as to why the firewall part is causing these issues, and it may boil down to an upgrade instead of uninstalling the older version and reinstalling the new version from scratch, and issues with existing settings/configuration or other issues. First thing I would do is uninstall Cyber Security Pro (if you have trouble due to the freezing, force-shutdown your mac and go into Safe Mode by holding down shift right after the start up sound, and uninstall from there). Restart, and download and install Cyber Security Pro's latest version. Restart as soon as the update is complete. Create new rules and configure setting from scratch, do not import. Restart once more to see if freezing occurs. If issues persist, uninstall again. I would then try using Cyber Security to see if not using the firewall part resolves the issue (It did for me in the past). If it does, it may be an issue between the firewall and using OS X Yosemite. In that case I would keep using Cyber Security and contact your local ESET Support so they can figure out what's going on. ESET mentioned to exclude those with Yosemite when Yosemite was released those few years back, and since you are still using Yosemite I would continue to include those exclusions until you update your mac to a more up to date version.
  6. Seems like the graphics are shown using a @font-face with the font files located within forum.eset.com... is there anything you have preventing your browser from using @font-face or loading embedded fonts from websites?
  7. Interestingly, the report is no longer available (404 error).
  8. Sorry to hear the sad news @jadinolf, may he rest in peace and as @TomFace already said, my thoughts go out to you and the others.
  9. Quoting @foneil from an earlier similar topic (see original post here)... The relevant ESET Knowledge Base Article with this Licensing FAQ can see seen here, now as q21.
  10. Version 6.4.128.0 was released recently which includes a fix for 'an issue that would cause “Zero Files Scanned on Hard Drive” errors during a computer scan'. If you haven't already, I would suggest updating ECSP to see if the issue is resolved for you both.
  11. I wanted to let ESET Security Forum users know about this new version released by ESET, as it provides a great amount of fixes and a few new features that might interest other macOS users. In particular, you can now: Allow all software that is signed by Apple to access the network automatically in the Firewall; and Hide the menu bar icon, so you can set your preference between using the Dock icon, menu bar icon, or no icons at all. They have also fixed the 'no executable path found' and 'cannot write to socket' errors. Thank you to the developers for fixing a large number of major and minor issues. Changelog Added: Keep alive feature to ensure the ESET service does not stop Added: GUI notification when the ESET service is not running Added: Ability to hide the ESET icon in menu bar extras Added: OpenSSL replaced by Apple's native security framework Added: Apple's signed application has allowed access to network Added: DMG is now signed for macOS 10.12+ Fixed: A vulnerability issue with the esets_proxy file Fixed: SSL certificate vulnerability issues Fixed: A vulnerability with the old POCO XML parsing library Fixed: Installer vulnerability Fixed: pam.d issue Fixed: An issue that would cause “Zero Files Scanned on Hard Drive” errors during a computer scan Fixed: An issue where Web access protection would block virtual machines Fixed: Web protection - esets_proxy crash on nod_lmutex_destroy Fixed: mac OS crashes when opening http://localhost:57856/ Fixed: esets_proxy crash (LoopSocket()) if internet connection is disabled during threats downloading Fixed: The error 'no executable path found' causing apps to not load or block connections Fixed: The error ‘cannot write to socket errors’ Fixed: A firewall issue that blocked users from opening WordPress web pages Fixed: An issue where FaceTime is blocked by firewall (default configuration) Fixed: Shut down computer after scan - executed after 1 second Fixed: Incorrect module name in about dialog Fixed: Additional minor bug fixes and stability improvements Download You can download Version 6.4.128.0 of ESET Cyber Security Pro on the ESET website. Apologies to the ESET team if this is against the rules, I know @foneil usually does this, however this update is quite important for resolving a large number of issues that would benefit being announced on the forum (and you have already listed the changelog and version on the ESET website and KB article).
  12. I wanted to let ESET Security Forum users know about this new version released by ESET, as it provides a great amount of fixes and a few new features that might interest other macOS users. In particular, you can now: Hide the menu bar icon, so you can set your preference between using the Dock icon, menu bar icon, or no icons at all Thank you to the developers for fixing a large number of major and minor issues. Changelog Added: Keep alive feature to ensure the ESET service does not stop Added: GUI notification when the ESET service is not running Added: Ability to hide the ESET icon in menu bar extras Added: OpenSSL replaced by Apple's native security framework Added: Apple's signed application has allowed access to network Added: DMG is now signed for macOS 10.12+ Fixed: A vulnerability issue with the esets_proxy file Fixed: SSL certificate vulnerability issues Fixed: A vulnerability with the old POCO XML parsing library Fixed: Installer vulnerability Fixed: pam.d issue Fixed: An issue that would cause “Zero Files Scanned on Hard Drive” errors during a computer scan Fixed: An issue where Web access protection would block virtual machines Fixed: Web protection - esets_proxy crash on nod_lmutex_destroy Fixed: mac OS crashes when opening http://localhost:57856/ Fixed: esets_proxy crash (LoopSocket()) if internet connection is disabled during threats downloading Fixed: The error 'no executable path found' causing apps to not load or block connections Fixed: The error ‘cannot write to socket errors’ Fixed: A firewall issue that blocked users from opening WordPress web pages Fixed: An issue where FaceTime is blocked by firewall (default configuration) Fixed: Shut down computer after scan - executed after 1 second Fixed: Incorrect module name in about dialog Fixed: Additional minor bug fixes and stability improvements Download You can download it on the ESET website. Apologies to the ESET team if this is against the rules, I know @foneil usually does this, however this update is quite important for resolving a large number of issues that would benefit being announced on the forum (and you have already listed the changelog and version on the ESET website and KB article).
  13. I'm happy to see that with the new Forum recently, these two things are now possible -- notifications for receiving kudos, as well as being able to provide a reason for editing posts. Thank you!
  14. I'm a little bit late to reply, but Running Processes is currently working now for me so hopefully they are working again for you TomSwitz and m4v3r1ck (tested with version 6.4.128.0 and macOS 10.12.4 Beta). What occurred at the time may be similar to my earlier experience mentioned in this topic; a recent module/program update or server issue that temporarily interrupted seeing the information.
  15. Just adding that there might be a case where there is new license information for a renewal. It just happened to me a moment ago after having an older 3 year ESET Family Pack which is no longer offered, therefore automatically switching me to the new ESET Multi-Device. I could no longer use my previous license info and to continue I was required to enter the new license info. Not sure why, might depend on the vendor?