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Dear ESET Support, Please inform whether ESET Products has have protection for Meltdown & Spectre Intel Processor malware, if not yet please advise how to prevent this malware come to my computer. Awaiting the reply. Thanks

Is ESET ver 11.0.159 compatible? https://support.microsoft.com/en-us/help/4056892 ... Due to an issue with some versions of Anti-Virus software, this fix is only being made applicable to the machines where the Anti virus ISV has updated the ALLOW REGKEY. Contact your Anti-Virus AV to confirm that their software is compatible and have set the following REGKEY on the machine Key="HKEY_LOCAL_MACHINE"Subkey="SOFTWARE\Microsoft\Windows\CurrentVersion\QualityCompat" Value Name="cadca5fe-87d3-4b96-b7fb-a231484277cc" Type="REG_DWORD” Data="0x00000000”

Hi, I've just repaired a Dell Inspiron laptop (Windows 7 Home Premium 64-bit, AMD Turion X2 DC Mobile RM-74 2.20 GHz) that suffered a STOP 0x000000C4 BSOD message on each Windows restart attempt, with no access to any safe modes, I found a fix online... https://answers.microsoft.com/en-us/windows/forum/windows_7-update/stop-0x000000c4-after-installing-kb4056894-2018-01/f09a8be3-5313-40bb-9cef-727fcdd4cd56?auth=1&rtAction=1515190079156 ...that suggested removing the KB4056894 patch using the dsim command from Windows 7 recovery environment. This fixed the blue screen on re-boot. I've now disabled it's re-installation within the Windows Update settings. On further reading... https://support.microsoft.com/en-gb/help/4056894/windows-7-update-kb4056894 it appears that this fix is only applicable (installed?) to PCs "where the Anti virus ISV have updated the ALLOW REGKEY.". According to the ESET forum page on the Meltdown + Spectre CPU vulnerabilities... https://forum.eset.com/topic/14274-esets-response-to-meltdown-and-spectre-cpu-vulnerabilities/ ...ESET have released module update 1533.3 - "to ensure compatibility with Microsoft's updates to the Windows operating systems". The laptop, while running ESET Smart Security version 8.0.316.0, does have module 1533.3 installed. Q1. Is KB4056894 anything to do with patching Meltdown/spectre CPU vulnerabilities? Q2. If so why does the laptop with module 1533.3 installed suffer the BSOD on restarts? Q3. Will this occur on all my client PCs when KB4056894 is automatically delivered over the next days/weeks? Thanks in advance PS: To double check the error, I repeated the KB4056894 install via WU and it resulted in the same BSOD - just in case the ESET module 1533.3 was not installed prior to the Windows update first occurring (last week). Mike

Hello, ESET released Antivirus and Antispyware module update 1533.3 yesterday (January 3, 2017, 22:45 [GMT-8]) to all customers to ensure compatibility with Microsoft's updates to the Windows operating systems. ESET is working alongside hardware and software vendors to mitigate the vulnerabilities posed by the Meltdown (CVE-2017-5753 and CVE-2017-5715) and Spectre (CVE-2017-5754) vulnerabilities. For additional information see: ESET Customer Advisory 2018-001: Spectre and Meltdown Vulnerabilities Discovered ESET Newsroom: Meltdown & Spectre: How to protect yourself from these CPU security flaws ESET Support Alert 6644: ESET can stop malware that in the future may use Spectre and Meltdown vulnerabilities ESET's We Live Security blog: Meltdown and Spectre CPU Vulnerabilities: What You Need to Know Please periodically check these articles as well as the ESET Security Forum for the additional information as it becomes available. Regards, Aryeh Goretsky

Hello, Apologise if this has been answered. We currently run about 100 users on version 5 of Eset. My manager has asked if this will be OK with the new windows update (which has been known to cause problems). I can see that we are running module 1533.3. Cheers, Daniel