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About Ren

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  1. seems it works fine. Thank you
  2. Hello, thank you for your answer. Tried it and tried to start backups manually, seems it's ok now. Will wait to 6pm for automatic backup. Thank you so much.
  3. Hello, I'm user of Cyber Security Pro in Slovak language on my MacBook Pro 2017 with latest High Sierra. For backups I'm using Time Machine and Carbon Copy Cloner (scheduled to 6pm everyday). It backups to Synology DS216play. Using version 6.5.4321 (tried to update to newer version but it still shows me my version is latest) Everytime backup starts (6pm) my macbook freezes after some minutes. There is no freeze if ESET is turned off. Tried to contact support of Carbon Copy Cloner, they did some tests with me and problem is with ESET (more apps like spotify, 1password etc. freeze because of ESET). Support told me that I must write to ESET support so I'm trying it here and they extracted spindump with 30 affected processes for ESET support (see attachment) Can you help me please? Thank you. ESET-affected processes.txt