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Everything posted by shocked
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uninstall it first so the settings will be removed, and then install it again. that way you will start with fresh settings and possibly eliminate the problem you have.
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i'd suggest to uninstall it from the control panel and install it again.
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Windows 10 Fall Update and Eset 9
shocked replied to jlmcr87's topic in ESET Internet Security & ESET Smart Security Premium
the windows 10 november update is not on public release yet. i suppose you are an insider? -
Case sensitivity (old bug is back)
shocked replied to Ego_Dekker's topic in ESET Beta Products for Home Users
i am too unable to reproduce it on windows 10. all letters are as normal as they would be with corect capitalization. -
Error on every shut down
shocked replied to krako's topic in ESET Internet Security & ESET Smart Security Premium
i checked my event viewer logs and i found similar entries when i had v8 installed. they are all dated at 13/10. the following day that i installed v9 i didn't find anything related. could it be something specific to v8? -
as the title says, i would like to know if the images and logos of eset (eg. the android) are copyrighted. if they are, how can i report the illegal reuse of that stuff?
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Excluded paths still scanned
shocked replied to Corso's topic in ESET Internet Security & ESET Smart Security Premium
the settings xml file from v8 is incomaptible when imported to v9 and a error information window will appear if you import settings from v8 to v9. maybe that was the cause of the problem. -
Excluded paths still scanned
shocked replied to Corso's topic in ESET Internet Security & ESET Smart Security Premium
ok try it. -
Excluded paths still scanned
shocked replied to Corso's topic in ESET Internet Security & ESET Smart Security Premium
marcos says to press the edit at the right and post an image of the window that will open. for example look mine. and then post an image the next time you see the warning when the scan completes. search the start menu for the snipping tool, it's easier to make screenshots of a specified area. -
Excluded paths still scanned
shocked replied to Corso's topic in ESET Internet Security & ESET Smart Security Premium
i just tested the eicar file in a folder in my desktop, and it wasn't even in the log. SS completely ignored it. plus i have the winzip msi file in the exclusion list because it's detected and i never saw any warning in the logs. maybe you didn't setup the exclusions correctly. -
Ver. 9 SSL bugs
shocked replied to itman's topic in ESET Internet Security & ESET Smart Security Premium
that extra minor number at the end might be for versions specific to some regions. for example: a minor change in the EULA for some regions. so don't worry, you have the latest version which is 9.0.318. -
this isn't a reason to change your security program. even if you get another program you might face the same issue. after all since it's an addon file, you can right-click on the download button and select "save link/ as", save it to your desktop and then go to the addons settings and select to install addons from file. it will install fine.
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i also tried to download the app from the website shown in the pic, but it failed. i stopped all the shields and it still couldn't download because of a connection issue. after disabling ssl scanning it installed successfully. perhaps the connection isn't secure enough or something else is going on and it fails when all modules are active on ESET.
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Scheduled Scans
shocked replied to Aryeh Goretsky's topic in ESET Internet Security & ESET Smart Security Premium
having an entire OS on cloud automatically means to have a perfect internet connection. in greece vdsl (30 or 50 mbps) is not even on the 5% of the country's homes. we barely have 14mpbs on some areas. i prefer having my OS and programs offline and local on my hard disk. -
Scheduled Scans
shocked replied to Aryeh Goretsky's topic in ESET Internet Security & ESET Smart Security Premium
in case a user has 32bit OS, there is a limit to how much ram can be installed. anyway eset has always tried to keep the resources at a minimum level so the products can be as light as possible. also each year that the technology behind it's products is evolving there will be an slight increase to the required and in-use resources on the pc. -
i tried to print a site to pdf from Edge and it automatically saved it to my documents folder. go to the classic control panel > uninstall a program > find the eset entry, and double click it. then select to repair the installation in case something wasn't configured correctly. after it finishes reboot and try again.
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this must not be the original eset website. i visited the Portuguese site via eset.com and then i selected the country, Portugal. it lead me to this https://loja.eset.pt/