shocked

contact the support of your region and ask them to upgrade the license key. i did it myself and after paying a small ont-time fee my key was upgraded to Premium and was able to upgrade the installed program.

it's really easy. on the start menu type notepad and open the app that will appear on the results. then copy paste the contents on the website that Marcos suggested, @echo off sc config winmgmt start= disabled net stop winmgmt /y %systemdrive% cd %windir%\system32\wbem for /f %%s in ('dir /b *.dll') do regsvr32 /s %%s wmiprvse /regserver winmgmt /regserver sc config winmgmt start= auto net start winmgmt for /f %%s in ('dir /s /b *.mof *.mfl') do mofcomp %%s then save the file to the desktop for easy finding and rename it as repair.bat . before saving it on the "save as" dialog, make sure to change the file type to "ALL FILES" and not txt text file type. you can also right click the file later and rename it as "repair.bat" and remove the txt extension.

also i would suggest to try again running the uninstall tool in the safe mode, run it a couple of times until it shows "no supported products found"

first of all rename the file back to eis_nt64.exe or better yet, redownload it if possible. then open the start menu and type CMD, then select "open" from the right side, then in the window that opens type this c:\users\YOUR_USERNAME_HERE\downloads (in the place of YOUR_USERNAME_HERE , type the username you have set your windows account. for example c:\users\john\downloads) move the downloaded file in the Downloads folder and then type eis_nt64.exe --avd-disable see the image for reference. hope i helped

i was testing it for a few minutes, i did close the browser between the on/off of the setting

the other day when i disabled DNS-over-HTTPS it didn't change anything, now it (somewhat) successfully detects the phishing website, mostly on the second try by refreshing the page.

it's really weird how it can interact with the FF settings and "defeat" the protection. i haven't changed anything security related to the FF config settings, only some that relate to tab previews etc. so it's puzzling.

creating a new clean FF profile seems to make it work.. some weird setting seems to interfere with it but i can't understand what and why. even FF safe mode with addons disabled didn't help.

i can confirm that with Edge it's blocked whether it's https or not. FF will block it with http only. meddling with dns-over-https in FF doesn't have any effect.

maybe it has to do with how the service counts days. for example i bought my license on September 5 2020 and it expires on September 6 2022. for some reason it adds one day on top of the day of the purchase. besides the "aesthetic", there's no problem with that.

i reported something similar back in October as i stated there, it failed restoring a similar file although it was completed successfully judging by the restored drivers/programs. disabling the program's defenses can be a bit time consuming or a user might not want to disable them, can the logic behind HIPS be improved not to block such operations or not to interfere with them? back in 2015 i reported it again and was told that it would be fixed, i guess the fix isn't fully functional?

if it shows xx.xx.19.xx then it must have updated successfully, otherwise i suppose you'd have visible problems. to be sure, when the next update gets released, you can download the file as i have mentioned above and upgrade it that way.

go to advanced settings > device control > webcam protection and check the rules to see if you have enabled the notify option in some of them. that way Eset will notify you no matter if it's allowed or blocked.

the xml data you posted confuse me, perhaps it's some upgrade path from one version to another. like going from A > B, B > C in order to reach the final version D. and avoid going from A > D directly. what does the program report when you open the about section as shown above in my image? if it's not 14.2.19.0 then download and upgrade on top of the old one, it will maintain all settings and activation status.

you don't mention the previous version, but showing 14.2.10.0 could be old cached data, and then on a new check it retrieved the new version. what version does it show when you open the program and go to help and support section? also just because a new version is released it doesn't mean that ALL files/drivers etc. will have the same version number.