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Everything posted by shocked
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ESS v9 feedback
shocked replied to jamess3973's topic in ESET Internet Security & ESET Smart Security Premium
return to 10240 public and stable build -
there is no need to ask someone if a newer version has any benefit for a specific OS. since it's a new version it has fixes targeted for ALL USERS who have product installed IN EVERY OS. as the release notes say and as myself stated, internal optimizations mean smoother operation regardless of the OS the user has. 8.0.319.0 Added: Compatibility with Microsoft Windows 10 RTM build 10240 Changed: Internal product security hardening against targeted attacks Changed: End User License Agreement Changed: Latest Virus Signature Databases included directly in build Changed: Latest modules included directly in build this is for everyone, not just windows 10 users. when a AV is updated, the updates are not targeted for specific users (except the times where compatibility is added for a new OS.) so download the update, install it and BENEFIT the from optimizations the ESET developers worked so hard to bring us. after all you pay to have one of the top products installed, right?
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Windows 10 "error"
shocked replied to ZeroCode-X's topic in ESET Internet Security & ESET Smart Security Premium
download the offline file and save it to the desktop, then right click and select repair. this will essentially reinstall the program without losing any settings. hxxp://www.eset.com/int/download//home/detail/family/5?installer=offline -
Activescan makes windows unusable
shocked replied to nexsa's topic in ESET Internet Security & ESET Smart Security Premium
maybe you have configured something wrong in teh scans. it's normal for the pc to be a little bit slow when a scan is taking place, but not so slow. i suggest to remove all custom scheduled scans and leave it as is. -
are you by any chance using a fullscreen application when that message appears?
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i'm digging up this because i faced the issue again. i tried to send a report via in-product form from SS and soon i got a failure response in my mail and the "DMARC policy" was there big and bold i spoke with yahoo support and they told me that a possible cause is that the AV program is trying to mask the mail as if it was sent directly from the yahoo mail webpage, and that causes the error and it never gets sent. they gave me that article. they also asked me to contact my av company so they can ask the eset email administrator of the company to contact yahoo to resolve the issue. i also tried to send a message to eset support via the Submit a Case Online but i also got the same error. i can forward the error mails to eset stuff if you require them, i also have the transcript of the yahoo agent. i guess only eset can look and resolve the issue.
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NOD32 delete Windows XP system file
shocked replied to krystek's topic in Malware Finding and Cleaning
you could insert the windows xp installation cd and start the recovery options. check those pages to see if they help you. https://support.microsoft.com/en-us/kb/307654 https://www.winhelp.us/non-destructive-reinstall-of-windows-xp.html hxxp://www.michaelstevenstech.com/XPrepairinstall.htm -
Desperetaly need help- back up data deleted by program
shocked replied to Tac Ke's topic in Malware Finding and Cleaning
surely they must be in the quarantine if they aren't deleted for good. go there, right click them and submit them for analysis. -
Desperetaly need help- back up data deleted by program
shocked replied to Tac Ke's topic in Malware Finding and Cleaning
why do you want to get the file back? are you seriously going to give them money? note that even if you do, there is NO guarantee that you will gain again access to your locked files and always keep a full image backup of your C, on another location and external hard disk -
v8.0.319.0 is just an update for better windows 10 compatibility. NO ONE is forcing you to update to windows 10 if you don't want to. this is just part of the regular updates that eset provide for it's products. if you want to stay to the older version is your choice, but if a bug or security vulnerability is discovered in the older version and it's only fixed in a new update, you will be left unprotected.
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3,4,5 are not so important as long as you are connected to the internet and the program downloads the latest definitions on it's own or if you manually press the update now button. 1, you understand that it has windows 10 support. 2, the eset team won't tell you what exactly is improved because they dont publicly announce full release changes. from the title i think that they made the core code to work more smoothly. all the items are beneficial because they make more creamy cappuccino! no one can answer to you what are the benefits specifically for 32 or 64bit windows. you just update to the latest version of your AV program and you leave it as is.
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v9 has been released only in Slovak, Czech and German in the coming weeks other languages will follow.
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Network problem on Windows 10
shocked replied to younker1983's topic in ESET Internet Security & ESET Smart Security Premium
there might be times when the normal method won't work as it should, or files might be left behind. with the special removal tool started in safe mode, everything related to the program is removed. -
Microsoft is downloading Windows 10 to your machine 'just in case'
shocked replied to SweX's topic in General Discussion
also if someone disables or removes IE it will break the funcionaluty of skype and many other programs that depend on critical IE files. -
Stream updates
shocked replied to aranud's topic in ESET Internet Security & ESET Smart Security Premium
So there is not real cloud detection or stream update if i must wait the update 12315 for the detection. nod32 av v6 is way too old. where did you dig up those images? -
@Matrix Leader as said earlier, the release is done in waves to ensure a smooth and bug free release around the world. despite english being a global language they (ESET) are not obliged to release it first in english. sine they decided to release in those 3-4 languages, they wont change their desision last minute. also im pretty sure the ceo has far more important things to worry about thatn speaking with dissatisfied customers, you could send a ticket to the support team and express your concerns. also note that the translation is done by people not by computers, and this might take some time to fully translate everything in the product. would you like to have a product with some bugs not fixed in the final product? what would you do then? you would accuse the company of not fixing them. so wait patiently for a release in your desired language, after all you have waited formore than a year, what are a few more weeks?