Jump to content

MichalJ

ESET Staff
  • Content Count

    1,832
  • Joined

  • Days Won

    57

Kudos

  1. Upvote
    MichalJ received kudos from sindbad in Future changes to ESET Security Management Center / ESET Remote Administrator   
    @sindbad Such functionality, for the "one click" update, is implemented in the upcoming version 7:
     


  2. Upvote
    MichalJ gave kudos to Marcos in Future changes to ESET Security Management Center / ESET Remote Administrator   
    That's how it works in ESMC (ERA v7) which is currently in the phase of beta testing and will be released soon.
  3. Upvote
    MichalJ received kudos from AStevens.SHG in Future changes to ESET Security Management Center / ESET Remote Administrator   
    @AStevens.SHG I do agree with the need for nested conditions. We have it tracked as a backlog request, but as it requires a bit bigger changes it was not put "high enough". But it was evaluated in the past, so I will link your request to that post, and increase the priority a bit. 
  4. Upvote
    MichalJ received kudos from AStevens.SHG in Future changes to ESET Security Management Center / ESET Remote Administrator   
    @AStevens.SHG Understood. You can currently use "is one of" instead of multiple "AND" conditions in the upcoming ESMC. We anticipate the release next month (although, it might be a subject of a change eventually). 
    @pps  I have understood your request in the way, that you want to be able to better see who paused which protection after authenticating using the username / password. Having multiple passwords is a workaround, proper solution would be to track the user, who paused / disables the protection. Is this assumption correct? 
  5. Upvote
    MichalJ received kudos from AStevens.SHG in Future changes to ESET Security Management Center / ESET Remote Administrator   
    @AStevens.SHG This functionality is implemented in the upcoming ESMC V7.

  6. Upvote
    MichalJ gave kudos to Marcos in Future changes to ESET Security Management Center / ESET Remote Administrator   
    This will change as of ESMC (ERA v7) in the way that handled threats will be resolved automatically.
  7. Upvote
    MichalJ received kudos from jimwillsher in Request for feedback on a plan to change handling of Potentially Unwanted & Unsafe Applications   
    Hello, we will be rolling out this change by the means of a module update in the upcoming weeks.
  8. Upvote
    MichalJ received kudos from Peter Randziak in Future changes to ESET Security Management Center / ESET Remote Administrator   
    Hello. The "user variables" are currently used in two areas (closest to your latest paragraph):
    - policies for webcontrol & device control, where you can basically sync users from the AD, and then use their SID for the user condition evaluation in the particular webcontol or device control rule.
    - iOS MDM policies, where you can configure user variables, like mail account details, into the device profile.
    In general, our policies are "device centric", however, some of the features do work with the "logged in user" context, so feature behaves differently when a specific user is logged in.
    Your first request - to include last logged in user is being tracked already. For some of the functionalities it should be available, for some it is not yet, as the user context is not always provided.
    User variables in for example application paths, in the way as you have requested are being considered, I will have to check with the Endpoint team about what is the status of those desired changes.
  9. Upvote
    MichalJ received kudos from Peter Randziak in Future changes to ESET Security Management Center / ESET Remote Administrator   
    I have checked this with the developers, and we are going to change the behavior in V7. If you select "only computers", all of the computers under "DN" will be synced, not only direct parent ones. So it should behave according to your expectations.
    With regards to the "users", what is the usecase for you? For what do you use the? Do you manually create linking between users & devices, or use the user variables in policies for Endpoint or MDM?
  10. Upvote
    MichalJ received kudos from AStevens.SHG in Future changes to ESET Security Management Center / ESET Remote Administrator   
    I have checked this with the developers, and we are going to change the behavior in V7. If you select "only computers", all of the computers under "DN" will be synced, not only direct parent ones. So it should behave according to your expectations.
    With regards to the "users", what is the usecase for you? For what do you use the? Do you manually create linking between users & devices, or use the user variables in policies for Endpoint or MDM?
  11. Upvote
    MichalJ received kudos from Peter Randziak in Future changes to ESET Security Management Center / ESET Remote Administrator   
    @AStevens.SHG Hello,
    Concerning the more options in the reports, some of the changes are going to be introduced, but not all of them. However, we are planning a bigger redesign for the future version, which might make it simpler. 
    Other requests are tracked in the feature backlog (authentication screen changes, AD sync changes, and export of data from "computers screen") and I believe that some of them will be done in the future versions (not in the 7.0, but into the future releases). I can´t comment now about details, as we are still scoping, and setting up the road-map plans. But your votes will be added to already tracked backlog items. 
  12. Upvote
    MichalJ received kudos from Bedders in Future changes to ESET Security Management Center / ESET Remote Administrator   
    @AStevens.SHG Hello,
    Concerning the more options in the reports, some of the changes are going to be introduced, but not all of them. However, we are planning a bigger redesign for the future version, which might make it simpler. 
    Other requests are tracked in the feature backlog (authentication screen changes, AD sync changes, and export of data from "computers screen") and I believe that some of them will be done in the future versions (not in the 7.0, but into the future releases). I can´t comment now about details, as we are still scoping, and setting up the road-map plans. But your votes will be added to already tracked backlog items. 
  13. Upvote
    MichalJ received kudos from Bedders in Future changes to ESET Security Management Center / ESET Remote Administrator   
    Hello, thank you for the feedback.  I have positive news for you - we are continuously improving the ways how reports are built & are adding further filtering options in the soon to be released version.
    So the filter by action is added in the upcoming version & you are also able to filter out some entries from the "installed applications" report, by choosing condition "is not one of" (screenshots attached).
     


  14. Upvote
    MichalJ received kudos from AStevens.SHG in Future changes to ESET Security Management Center / ESET Remote Administrator   
    @AStevens.SHG Hello,
    Concerning the more options in the reports, some of the changes are going to be introduced, but not all of them. However, we are planning a bigger redesign for the future version, which might make it simpler. 
    Other requests are tracked in the feature backlog (authentication screen changes, AD sync changes, and export of data from "computers screen") and I believe that some of them will be done in the future versions (not in the 7.0, but into the future releases). I can´t comment now about details, as we are still scoping, and setting up the road-map plans. But your votes will be added to already tracked backlog items. 
  15. Upvote
    MichalJ received kudos from AStevens.SHG in Future changes to ESET Security Management Center / ESET Remote Administrator   
    Hello, thank you for the feedback.  I have positive news for you - we are continuously improving the ways how reports are built & are adding further filtering options in the soon to be released version.
    So the filter by action is added in the upcoming version & you are also able to filter out some entries from the "installed applications" report, by choosing condition "is not one of" (screenshots attached).
     


  16. Upvote
    MichalJ received kudos from Peter Randziak in Future changes to ESET Security Management Center / ESET Remote Administrator   
    Hello, thank you for the feedback.  I have positive news for you - we are continuously improving the ways how reports are built & are adding further filtering options in the soon to be released version.
    So the filter by action is added in the upcoming version & you are also able to filter out some entries from the "installed applications" report, by choosing condition "is not one of" (screenshots attached).
     


  17. Upvote
    MichalJ received kudos from Proactive Services in Request for feedback on a plan to change handling of Potentially Unwanted & Unsafe Applications   
    Hello, we will be rolling out this change by the means of a module update in the upcoming weeks.
  18. Upvote
    MichalJ received kudos from katycomputersystems in Future changes to ESET Security Management Center / ESET Remote Administrator   
    @katycomputersystems Thank you for the feedback. We are already tracking improvement for that, it was requested by several MSPs in the past, who are using different tools for having access to the machine, but also by some customers, doing the same. 
  19. Upvote
    MichalJ received kudos from katycomputersystems in Future changes to ESET Security Management Center / ESET Remote Administrator   
    @SysEPr
    Advanced search is planned for the future version. We are continuously improving the "search via filters", but that´s not a generic search bar you might have in mind. Assign computers from user management  - This is coming in V7 Jump to computer from user management - This is coming in V7
  20. Upvote
    MichalJ received kudos from katycomputersystems in Future changes to ESET Security Management Center / ESET Remote Administrator   
    @fchelp Default trigger expiration is set for "one month" , not one day. I have attempted to create a new trigger now, and it sets expiration day for 19th February 2018.

  21. Upvote
    MichalJ received kudos from katycomputersystems in Future changes to ESET Security Management Center / ESET Remote Administrator   
    @Zoltan Endresz Thank you for your feedback. Points 1 & 3 are in the backlog, and we are working on a new "orchestration" framework, which should enhance the server side automation. It should enable "task chaining", and also more sophisticated triggering options based on tagging and IFTTT (If This Then That) principle. We anticipate this functionality to be introduced in future evolution of V7.
    Concerning the point 2, in the upcoming version 7, we are greatly enhancing the system to detect cloning / re-imaging of machines, which should prevent creation of duplicates. Also, you can automatically remove them, by the means of "delete not connecting computers" task (if all of your other clients are connecting regularly).
  22. Upvote
    MichalJ received kudos from katycomputersystems in Future changes to ESET Security Management Center / ESET Remote Administrator   
    @fchelp This has been already requested, and a corresponding backlog item is created. It will not be implemented in the next release, but we will evaluate it for 7.1
  23. Upvote
    MichalJ received kudos from katycomputersystems in Future changes to ESET Security Management Center / ESET Remote Administrator   
    @fchelp
    You can open the individual task entry in Admin / Client tasks, by the little "+" expand button, and then toggle a context menu for individual entry. You can remove individual triggers, or eventually even edit targets. Screenshot attached.
    In the next version (7.0) we will be adding possibility to save a filter set, for a various conditions (un-managed computers, computers without security product installed, computers with a specific security product version ...). You will then get the filtered view on top of all computers by few clicks. However, you won´t be able to automate like you do for Dynamic Groups. However, for the future, we are working on more in-depth server side automation, where defined conditions will result in "tagging" a computer, and automation framework will check "assigned tags" and trigger actions based on them. This won´t be done to 7.0, as the feature is a bit complex, but it´s being worked on. Filter sets are below, on the screenshot.


  24. Upvote
    MichalJ received kudos from katycomputersystems in Future changes to ESET Security Management Center / ESET Remote Administrator   
    @fchelp For the version 7.1 we are planning improvement related to asset tagging (assigning tags to computers based on meeting criteria) and then using those for filtering / automation. Also, in the upcoming version of 7.0, it will be possible to to save "filter sets", with kept values, that will allow to quickly filter relevant web console sections, with those.  I do understand the use-case, and you can be assured, it´s in our plans. 
    Also, you can drill-down from the report results, choose the computers into the "computers pane" and then do an action / task. Isn´t this sufficient? 
    The same is valid for the "import computers from reports to task" (7.1). 
  25. Upvote
    MichalJ received kudos from katycomputersystems in Future changes to ESET Security Management Center / ESET Remote Administrator   
    @Jaroslav Mixa Thank you for your constructive feedback. I would like to assure you, that your feedback is being heard. Below, you can find couple of notes, related to some products. 
    @Dynamic groups rules / tasks - In the new version of ESET Remote Administrator, we will have a dedicated “group details” page, where you will see all tasks / policies set to a dynamic group and also a dynamic group template.   @Task history deletion / filter and so on - I do not understand this use-case, what it is about. What do you mean “task history” ? @Repository - Do you have any envisioned behavior? In the upcoming version, we will allow updates by “one click” directly from the dashboard element, so doing client tasks are not relevant. @Reports – there are limitation in how reports could be assembled, which are related to internal database structures, and how various tables are combined. It´s not possible to combine all of the tables together. However, there are improvements planned for the upcoming version of ESET Remote Administrator. @ELA – we will be releasing a new solution, called ESET Business Account & new version of ESET MSP Administrator (also intended for ESET resellers managing multiple customers) which will have a proper user management, and will allow full control of the product. @Upgrade – is this related to upgrades from V5 to V6, or V6.x to V6.x+1?  If the first case, was the V5 having username &password set in its configuration? If it was the second case, have you contacted ESET Support, as this should not happen (and never happened in my test environment, license was always kept). @Variables in tasks / templates – this can be achieved by a group hierarchy. Basically have a static group per company, and then dynamic groups placed under specific static group. For the future (most probably next year) we are working on improved automation framework + further improvements for MSPs / resellers managing multiple companies, that should simplify their management / license operation. @Applied policies tree – this is a long term task, that we are working on, however it´s a complicated task to achieve. But we are aware, that finding why a specific setting is applied, when multiple policies are used. @Threats infection and cleaning – we will introduce multiple changes in the upcoming release of ESET Remote Administrator, for both automated resolving, and manual resolving (actions).   @Sorting / filtering – This will be possible. For the future release, we are preparing multiple changes with regards of filtering / sorting in the webconsole. I would like to also offer you an opportunity to participate in a dedicated customer research session, where you can discuss your feedback concerning our products directly with representatives of ESET Product Management and UX teams, that can help you address them, and also inform you about planned changes in ESET Products. If you are interested, please send me a private message, we can discuss this further. 
×
×
  • Create New...