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TomFace

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Kudos

  1. Upvote
    TomFace received kudos from BeanSlappers in Interactive Firewall Pop-up Gone Before I Can Click On It   
    Hello 819. As you have not made any changes that is strange.
    Still I would review

    Also I would recommend password protecting your ESET settings.

    Regards,
    Tom
  2. Upvote
    TomFace received kudos from jadinolf in Interactive Firewall Pop-up Gone Before I Can Click On It   
    Hello 819. As you have not made any changes that is strange.
    Still I would review

    Also I would recommend password protecting your ESET settings.

    Regards,
    Tom
  3. Upvote
    TomFace gave kudos to peteyt in Blank screen when pressing F5. Cannot launch scanning either...   
    The best way is always to create a support ticket
  4. Upvote
    TomFace gave kudos to Aryeh Goretsky in About Eicar   
    Hello,
    This question has now been completely answered, and the topic is now closed.
    Forum members are reminded that creating multiple accounts is against the forum's Terms of Use. 
    Furthermore, creation of new accounts in an attempt to circumvent moderation, including temporary or permanent bans, will result in the forum moderation team taking whatever actions they deem appropriate at their sole discretion.
    Regards,
    Aryeh Goretsky
     
  5. Upvote
    TomFace received kudos from L0ckJaw in AV-TEST and ESET   
    I use the daily "seat of my pants" results. I know what works for me.
    No A/V program is 100%...that's why they get updated and evolve.
    In my opinion, these A-V test results (no matter who publishes them) only provide the trolls with food (in addition to being (for me) worthless data). We all know (or at least should know) that you never feed a troll.
    Regards,
    Tom
  6. Upvote
    TomFace received kudos from Aryeh Goretsky in AV-TEST and ESET   
    I use the daily "seat of my pants" results. I know what works for me.
    No A/V program is 100%...that's why they get updated and evolve.
    In my opinion, these A-V test results (no matter who publishes them) only provide the trolls with food (in addition to being (for me) worthless data). We all know (or at least should know) that you never feed a troll.
    Regards,
    Tom
  7. Upvote
    TomFace received kudos from peteyt in AV-TEST and ESET   
    I use the daily "seat of my pants" results. I know what works for me.
    No A/V program is 100%...that's why they get updated and evolve.
    In my opinion, these A-V test results (no matter who publishes them) only provide the trolls with food (in addition to being (for me) worthless data). We all know (or at least should know) that you never feed a troll.
    Regards,
    Tom
  8. Upvote
    TomFace received kudos from MartinK in no files in qurantine   
    As it is Sunday (most ESET staff is off)...and your OP was just 3 hours ago, why don't you try being realistic and reasonable with your expectations.
     
  9. Upvote
    TomFace received kudos from L0ckJaw in no files in qurantine   
    Marcos, thank you for the information and for protecting the legitimacy of the Forum.
    Best regards,
    Tom  
  10. Upvote
    TomFace gave kudos to L0ckJaw in issue number 2 (live grid)   
    Your answer is in the screenshot :

    You use incorrect credentials.
  11. Upvote
    TomFace received kudos from L0ckJaw in issue number 2 (live grid)   
    Yes valid credentials are essential. I'm sure s/he will be able to find some somewhere.
  12. Upvote
    TomFace gave kudos to Marcos in ransomware attack   
    ESET didn't fail to protect the user. This is proved by the fact that ESET had recognized the ransomware for a long time before the user got infected which means that ESET must have been paused or otherwise deactivated by an attacker.
    Because of continual trolling despite giving numerous warnings and complaints from other users, we'll ban Novice as of now.
  13. Upvote
    TomFace gave kudos to Marcos in ransomware attack   
    This is the last warning to Novice. Further to complaints from other users that we've received about your ranting, we kindly ask you to stop this. Either give us a proof that there is an antivirus that can detect 100% of threats without updates and without any false positives and at the same time it can protect users even if they unwittingly allow an attacker to do anything on their machines under an admin account or stop trolling and ranting. We are open to serious communication but trolling is not tolerated and will never be neither here nor in any other forums. Otherwise we will need to take the appropriate action.
  14. Upvote
    TomFace received kudos from LEE TEA YUN in ESET Internet Security 12.2.23.0 Internet Connection Problem   
    Can you please provide more information? Screen shots would be helpful.
    Regards,
    Tom
  15. Upvote
    TomFace received kudos from camelia in AV-Comparatives Real-World Protection Test February-June 2018   
    In Windows 7 (which is what I run) it acts as an antispyware program.
    In Windows 10, I "think" it tries to act as an A/V scanner. See https://forum.eset.com/topic/19330-another-av-to-complement-eset/?do=findComment&comment=94318  
    A Win 10 user can add their input.
    Regards,
    Tom
     
  16. Upvote
    TomFace received kudos from Sammo in AV-Comparatives Real-World Protection Test February-June 2018   
    I have always been very leery of comparison tests.
    Sorry if I came across as a bit snarky.
    Regards,
     
    Tom
  17. Upvote
    TomFace received kudos from Sammo in AV-Comparatives Real-World Protection Test February-June 2018   
    It must have taken a bit of digging to find a test from a year ago.
    Test like this are not worth their weight in salt.
    So what is your purpose and point in posting this?
    Regards,
    Tom
  18. Upvote
    TomFace gave kudos to Marcos in Forum Feedback   
    The instructions are indeed at one place: https://support.eset.com/kb141/
    Moreover, we link this KB article in the FAQ block on this forum as well.
  19. Upvote
    TomFace gave kudos to itman in Weird site blocked   
    What I will say about this incident is based on @TomFace connection to an Israeli server, your ISP is suspect at this point. Appears it might be performing insecure routing through the Internet backbone. However, more proof will be needed in this regard.
  20. Upvote
    TomFace received kudos from camelia in Select Scan Target   
    Yes there are some very smart folks on this Forum. Everyone brings something different to the table.
    I try to learn something new every time I visit (from folks like Marcos, Aryeh, foneil, itman, TomasP, SCR, cyberhash, Peter...among others).
  21. Upvote
    TomFace received kudos from camelia in Select Scan Target   
    If you trust Google.
    I do not trust Google with anything.
    Regards,
    Tom
     
  22. Upvote
    TomFace received kudos from camelia in What is wrong with maxsecureantivirus?   
    Are you running multiple A/Vs real time?
    Regards,
    Tom
  23. Upvote
    TomFace received kudos from camelia in EIS How do I disable a reminder?   
    Hello camellia. Good to see you again.
    Yes it was an enhancement with the latest version upgrade. As itman stated just "x" it out or just ignore it.
    Regards,
    Tom
  24. Upvote
    TomFace gave kudos to Marcos in Request removal of site blocking   
    As already mentioned by TomFace, this forum is not a means for reporting blocks. Please read instructions how to report it to ESET. In your case, you should contact ESET Adaox and legalize selling of ESET products.
    Having said that, we'll draw this topic to a close.
  25. Upvote
    TomFace gave kudos to Azure Phoenix in ESET for iPhone?   
    From the link TomFace posted
    23. Why is there no ESET product available for Windows Phone and Apple iOS (iPhone, iPad, iPod Touch)?
    Windows Phone and Apple iOS are proprietary operating systems with their own application stores. The only way to install software on your device is through these stores. Publishers verify each application and guarantee it is malware free. The applications from these stores cannot be run in the background, nor can they scan and delete other programs. Additionally, each application runs in its own segment– a sandbox–so that even if there is any malware bundled in with an application, it cannot be installed and spread to other programs.
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