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TomFace

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Kudos

  1. Upvote
    TomFace received kudos from BeanSlappers in Interactive Firewall Pop-up Gone Before I Can Click On It   
    Hello 819. As you have not made any changes that is strange.
    Still I would review

    Also I would recommend password protecting your ESET settings.

    Regards,
    Tom
  2. Upvote
    TomFace received kudos from jadinolf in Interactive Firewall Pop-up Gone Before I Can Click On It   
    Hello 819. As you have not made any changes that is strange.
    Still I would review

    Also I would recommend password protecting your ESET settings.

    Regards,
    Tom
  3. Upvote
    TomFace gave kudos to peteyt in Blank screen when pressing F5. Cannot launch scanning either...   
    The best way is always to create a support ticket
  4. Upvote
    TomFace gave kudos to Aryeh Goretsky in About Eicar   
    Hello,
    This question has now been completely answered, and the topic is now closed.
    Forum members are reminded that creating multiple accounts is against the forum's Terms of Use. 
    Furthermore, creation of new accounts in an attempt to circumvent moderation, including temporary or permanent bans, will result in the forum moderation team taking whatever actions they deem appropriate at their sole discretion.
    Regards,
    Aryeh Goretsky
     
  5. Upvote
    TomFace received kudos from L0ckJaw in AV-TEST and ESET   
    I use the daily "seat of my pants" results. I know what works for me.
    No A/V program is 100%...that's why they get updated and evolve.
    In my opinion, these A-V test results (no matter who publishes them) only provide the trolls with food (in addition to being (for me) worthless data). We all know (or at least should know) that you never feed a troll.
    Regards,
    Tom
  6. Upvote
    TomFace received kudos from Aryeh Goretsky in AV-TEST and ESET   
    I use the daily "seat of my pants" results. I know what works for me.
    No A/V program is 100%...that's why they get updated and evolve.
    In my opinion, these A-V test results (no matter who publishes them) only provide the trolls with food (in addition to being (for me) worthless data). We all know (or at least should know) that you never feed a troll.
    Regards,
    Tom
  7. Upvote
    TomFace received kudos from peteyt in AV-TEST and ESET   
    I use the daily "seat of my pants" results. I know what works for me.
    No A/V program is 100%...that's why they get updated and evolve.
    In my opinion, these A-V test results (no matter who publishes them) only provide the trolls with food (in addition to being (for me) worthless data). We all know (or at least should know) that you never feed a troll.
    Regards,
    Tom
  8. Upvote
    TomFace received kudos from MartinK in no files in qurantine   
    As it is Sunday (most ESET staff is off)...and your OP was just 3 hours ago, why don't you try being realistic and reasonable with your expectations.
     
  9. Upvote
    TomFace received kudos from L0ckJaw in no files in qurantine   
    Marcos, thank you for the information and for protecting the legitimacy of the Forum.
    Best regards,
    Tom  
  10. Upvote
    TomFace gave kudos to L0ckJaw in issue number 2 (live grid)   
    Your answer is in the screenshot :

    You use incorrect credentials.
  11. Upvote
    TomFace received kudos from L0ckJaw in issue number 2 (live grid)   
    Yes valid credentials are essential. I'm sure s/he will be able to find some somewhere.
  12. Upvote
    TomFace gave kudos to Marcos in ransomware attack   
    ESET didn't fail to protect the user. This is proved by the fact that ESET had recognized the ransomware for a long time before the user got infected which means that ESET must have been paused or otherwise deactivated by an attacker.
    Because of continual trolling despite giving numerous warnings and complaints from other users, we'll ban Novice as of now.
  13. Upvote
    TomFace gave kudos to Marcos in ransomware attack   
    This is the last warning to Novice. Further to complaints from other users that we've received about your ranting, we kindly ask you to stop this. Either give us a proof that there is an antivirus that can detect 100% of threats without updates and without any false positives and at the same time it can protect users even if they unwittingly allow an attacker to do anything on their machines under an admin account or stop trolling and ranting. We are open to serious communication but trolling is not tolerated and will never be neither here nor in any other forums. Otherwise we will need to take the appropriate action.
  14. Upvote
    TomFace received kudos from LEE TEA YUN in ESET Internet Security 12.2.23.0 Internet Connection Problem   
    Can you please provide more information? Screen shots would be helpful.
    Regards,
    Tom
  15. Upvote
    TomFace gave kudos to Marcos in Forum Feedback   
    The instructions are indeed at one place: https://support.eset.com/kb141/
    Moreover, we link this KB article in the FAQ block on this forum as well.
  16. Upvote
    TomFace received kudos from Peter Randziak in Forum Feedback   
    A nice addition to the Forum...hopefully folks will take the time to read it.

     
  17. Upvote
    TomFace gave kudos to Aryeh Goretsky in Rules of the ESET Security Forum   
    Welcome to the ESET Security Forum!
     
    ESET is pleased to provide you with this resource in order to make it easy for you to ask questions and receive answers about ESET's products and services.  Understand that the ESET Security Forum is a private community for existing customers of ESET, prospective customers who are interested in ESET's software, ESET employees and business partners.  Because of this focus, it is not like a general public forum, where conversations take place on a variety of non-ESET and non-security related topics.
     
    With that in mind, we have the following rules in place:
     
    When registering for an account on the forum, please fill out the information accurately and correctly.
    Do not enter the Username and Password for your licensed ESET software, but instead choose a username (in Latin) unique to this forum.  You should also choose a suitably complex password unique to this forum as well. Do not create multiple accounts.  If a person is found creating multiple accounts, ESET reserves the right to take whatever actions it deems necessary, including banning, blocking, deleting and/or merging them.  The exception to this rule is ESET staff, who may create multiple accounts for testing purposes. No impersonating other forum users, ESET employees or other people. Use appropriate language in the forum.  No vulgar, obscene or rude language will be tolerated. No vulgar, obscene or otherwise offensive images or video will be tolerated. ESET staff have the right to move, edit or modify messages that you post.  This may be done for clarity, to move a message to more appropriate forum where it will receive more attention, or for other reasons outlined in these rules. All decisions by ESET staff are final, and not open to discussion. This list may be updated at any time.  Please periodically visit this page to review any updates. Do not post direct links to any executable files, malicious/suspicious software or web sites in public messages, even if you think the software or site is clean and incorrectly detected by ESET.  Break up the URL by inserting spaces into it, or replacing the protocol handler with an obfuscated one, like . Do not attach malicious or suspicious files to messages, even if you think they are clean.  Write a public message, and then use the "report this message" option to send a private message to ESET staff with a link. Do not post any personally identifiable information (PII) about yourself, such as an email or mailing address or phone number, in a public message. Do not post the username and password or license key for your ESET software in a public message. Do not post links to software cracking tools, license key generators, pirated copies of software or other illicit software in the forum.  If you wish to report a site, write a public message, and then use the "report this message" option to send a private message to ESET staff with a link. Do not post private correspondence (private messages, email, etc.) publicly within the forum. Do not post "A vs. B" or "Which product is best?" type messages in the forum. Do not post overtly commercial messages in the forum (this includes in your signature). Do not pre-announce releases.  Due to differences in scheduling, it may sometimes take several hours after a release has appeared on ESET's web site for the release announcement to appear here in the forum. Do not abuse the forum's rich text controls.  Messages and signatures with inappropriate font selection, including size, color and, for signatures, length, may be edited by forum staff to conform to standards of decency. Do not ask other users for logs, especially if they may contain sensitive or other personally identifiable information. Posts made on behalf of a 3rd party company may only be made from accounts registered with an email address from the company's domain (verifiable by ESET staff). Do not use the "Report post" function for other purposes than reporting inappropriate content requiring moderators' attention. Do not report possibly incorrect detections or blocks (false positives) in the forum unless they may affect a lot of users. If you think that your application or website is detected or blocked incorrectly, please report it to ESET as per the instructions at https://support.eset.com/kb141. Be civil, do not post sarcastic, offensive or mocking comments towards any person or entity. Do not post messages that are off-topic, keep the discussion to the point and do not lead it astray. To discuss a different, unrelated issue or question, always create a new topic. If you have any questions or comments, please contact one of ESET's moderators.
     
    Last Revised: 5 March 2019.
  18. Upvote
    TomFace received kudos from jadinolf in Introduce yourself   
    And we are glad to have you here ebill. Hello and welcome to the forum.
  19. Upvote
    TomFace received kudos from Trish Eva in Introduce yourself   
    Welcome to the forum Trish...glad you could join us.
  20. Upvote
    TomFace received kudos from Bill_k in Introduce yourself   
    Hello and welcome to the Forum Bill_k. You'll find some very knowledgeable ESET Staff and forum members here. I find that ESET products are superior to their competition and the Customer Support (which includes this forum) to be very good and responsive.
    Looking forward to seeing you here.
    Best regards.    
  21. Upvote
    TomFace gave kudos to Arakasi in Introduce yourself   
    Hi my peoples !!
    Miss all of you guys !
    Where is Swex ?
    Going to try and stick my head in here a few times to see whats been going on !!! Maybe even help some people if i have time. I haven't left the ESET fam at all. Just been busy doing partner things & selling the products & services !!!!
    Cheers ~
  22. Upvote
    TomFace gave kudos to jadinolf in Introduce yourself   
    Great to see you Chris.
    I think you will really enjoy visiting here. I certainly do.
  23. Upvote
    TomFace received kudos from jadinolf in Introduce yourself   
    Hello chris020. Glad you are here.
  24. Upvote
    TomFace gave kudos to jadinolf in Introduce yourself   
    Good to have you here.
  25. Upvote
    TomFace gave kudos to planet in Forum Feedback   
    Would be great to have the option of two-factor authentication for the ESET Forum.
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