Peter Randziak

Hello Matt, you may use the Web control feature to achieve this as described here: http://help.eset.com/ees_mac/6/en-US/?ud_webcontrol.html Regards, P.R.

Hello @HANDJOJO, if you already have the ID number, contact your local ESET support with it and with your license info to generate the unlock code. Regards, P.R.

Hello Jesse, do you happen to know, if the BSOD ceased after installing the version fixing the BSODs with various AVs? Regards, P.R.

Hello @Slooshy , support for Firefox 64bit is in the backlog, so it will take some time to come. Regards, P.R.

Hello @Slooshy, we are working on bringing the support for Firefox57+(Quantum). We hope it should be ready by the end of this week or during the next one. Regards, P.R.

Hello @Jesse Houwing, can you please compress the dump, upload it to a file sharing service and send me the download details via private message so we can check the dump? Regards, P.R.

Hello guys, I got a hit directly from the Dev team, that the latest ESET Endpoint Security 6.6.2052.0 might help in such cases as multiple causes of firewall startup issues has been fixed there. So can you please try to upgrade to it and let us know, how it went? Thanks, P.R.

Hello Fabbel, we are sorry for the inconvenience caused. The Gamer mode behavior is a bug and will have to be fixed on our side, when you enable the automatic Gamer mode detection as a wrkaround, it should work correctly until we fix it. When in comes to the SSL/TLS inspection, which browser do you use? Does the issue persist after system reboot? Regards, P.R.

Hello Vlad, have have this topic covered by a an article with a detailed analysis available https://www.welivesecurity.com/2017/10/24/bad-rabbit-not-petya-back/ Regards, P.R.

Yes the are, you may download it from the international site already ;-) P.R.

Hello, currently it is available in Czechia, Slovakia and Germany other countries will follow very soon ;-) Regards, P.R.

Hello, by crash you mean the Blue screen of death? If so can you please share an complete memory dump so we can look into it? Regards, P.R.

thank you for your positive feedback, much appreciated. P.R.

Hello, does the issue persist after site refresh? Please use CTRL+F5. We had an issue with the web yesterday so may be related. Regards, P.R.

Hello ITman, v.11 has UEFI scanner included so this is our response on this kind of threats. Regards, P.R.

Hello, does disabling of this setting help? Regards, P.R.

Hello, I will ping the guy responsible. Regards, P.R.

Hello, what kind of files in which directory is filling up the disk? Regards, P.R.

Hello, I would suggest to run ESET log collector and contact your local ESET support to inspect the installation logs to find out what went wrong. Regards, P.R.

Hello, yes 10.1.219.0 does not fully support Win10 RS3, version family 10 brings full support since 10.1.235.X, we started to distribute it via In-product upgrade. You can try to check for updates in the Update pane. Regards, P.R.

Hello @mfichera , the tests are still running, the full results should be available during the next week, but the latest Endpoint 6.6 should work without any major issues. Regards, P.R.

Thank you for the confirmation sdnian.

Hello @Egon, thank you once again for reporting this issue. It should be fixed in next Internet protection module (distributed automatically along with other modules updates), expected version of Internet protection module with this fix is 1319. Regards, P.R.

Hello, sadly I'm not an VM specialist so I haven't found anything suspicious in the log. To open the ticket I would start with the detailed description, the VM tool log and output from ESET log collector from the machine, on which the error occurred right after the system restart. Regards, P.R.

Hello Jane, it will work in version 10.1.23x and above as Marcos mentioned. Regards, P.R.