HienKieu

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About HienKieu

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  1. As the same with Products for Business, they appear suddenly and i don't know why?
  2. Non-Functional in NETWORK (Endpoint)

    I followed your advice, Enable advanced firewall logging, then restart the computer and finally collect logs with ELC,...please check with logs update lastest as below: hxxp://www.fsend.vn/download/UbxmCApH1660ILfH5-OShe2IERFcc379
  3. Non-Functional in NETWORK (Endpoint)

    @Marcos updated: hxxp://www.fsend.vn/download/23ZnLLhyhalcmszevJ8ArXGl-bdf0nLA
  4. Non-Functional in NETWORK (Endpoint)

    Have any ideas about this issue? Please let me know... Thank so much!
  5. Non-Functional in NETWORK (Endpoint)

    @Marcos Please help to review with log collected as link below: hxxp://www.fsend.vn/download/wDvpggNE3OT9UCoVu_CoVU0_8V6ADcan
  6. Hi all, i don't know why today i received a notice as below Try with disable and Enable 3 functions, but it's still like that. I'm using Eset Endpoint Security ver 6.5.2094.0. It was normal a few days ago, but today it's wrong... Some info for you: How can i fix this issue? Please show me please! Thank in advance
  7. @Peter Randziak Today my client after installed Endpoint Antivirus for MacOS get problem with their computer. Please help me to check log with details as link below, thank you so much hxxp://www.fsend.vn/download/oSgAXn-RKqM36rPetul3aHlBVHmkuPvy
  8. Thanks for your useful information Have a nice day!
  9. Hello @Peter Randziak, Please download log files with link below: hxxp://www.fsend.vn/download/r6kRICbZwctia7vgT9jUdnmwr5W0Krq3 There are 2 client using Macbook Air get as the same this issue. By the way, i'm wondering How can i collect log files by Run the Info_get.command while the system is freezes or hangs, unable to manipulate anything?
  10. Hi all, My client using Macbook Air with version OS as details below After Eset Endpoint Antivirus for MacOS ver 6.4.246 installed, some systems (using ver OS 10.11.6 and 10.12.6) are freeze or hangs and can't do anything. Some cases, can't login perform restart the computer! It still freezes or hangs now, so How can i create log files and sent it to ESET Technical support? Please give me some advices how can fix it! Thank in advance.
  11. BSOD on Windows 10 with epfwwfpr.sys?

    @Marcos Thanks for sharing.. Ohh sorry,i have a mistake, that's Eset Endpoint Antivirus ver 6.5.2107.1.. As you said, it might be to resolved when start in safe mode and rename this driver? Please show me Which paths can i go to rename the driver epfwwfpr.sys? Thanks so much!
  12. Hi everyone, My clients had installed EES ver 6.5.2107.1 three weeks ago, but today, they get a problem with OS Windows 10 x64.. It cannot start and show detail as below: As i see, it related to "epfwwfpr.sys", which is an ESET Personal Firewall.. but follow the last topic, So far, i still not to see a clear solution about this, Can anyone help to share with me how to fixed issue and explain the cause of it?! Thanks in advance!
  13. Threat not ACTION on ERA

    Hi @TheMalwareDiscoverer Thanks for sharing, but Are you sure that if i set "Strict Cleaning" mode both on Real-time and On-demand scanning, it will be show Actions in the column?
  14. Threat not ACTION on ERA

    Hi @Marcos, @TheMalwareDiscoverer I sure that i have set "strict cleaning" mode, try with re-scan..but still have not information in "Action" column.