Peter Randziak

Hello Ego_Dekker, we are aware of this issue and it will be addressed in future releases of the product. Regards,

Hello Geosoft, the files could be in cache marked for submission. Is it causing you any serious trouble? Regards,

Hello Remulus, make sure, that you are editing correct settings. It depends on version of the product (line v.3 and line v.4 VS. Endpoint line v.5). So edit settings in Windows product live v2 and v4 when you are changing configuration of ESET Smart Security / NOD 32 Antivirus Business edition and edit settings in Windows desktop v5 when you are changing configuration of ESET Endpoint Security / ESET Endpoint Antivirus. Regards,

Hello, I think that we could handle it in Eset Remote Administrator forum, just please state that we are talking about MSP when posting new topic. Regards,

Hello, could you please paste here appropriate lines from your threat log? Regards,

Hello, that's good. Could you please monitor it for a while, just to be sure. Such temporary glitch could be caused by hardly reproducible exception or something in the system. Thank you.

Hello Slarkins, yes Virus signature database should remain 8358, the fix is in update module. Regards,

Dear forum members, thank you for all information provided. We have found culprit of the issue, we prepared fix for it and released it just few seconds ago. Could you please try to update and let us know. Thank you very much. Regards,

Hello Pavilion, can you reproduce the issue again with steps described? Approximately how long was the application unresponsive? Regards,

Hello Danutak, thank you. For finding new content there is a feature "View New Content" under the search box, I think this could be quite usagle for you, especially the "Content I have not read" option. Regards,

Hello, glad to hear that. We will do our best to keep it this way. Regards,

Hello, could you please try to install ESET Endpoint Security 5.0.2214.x, you could download it here. With this version we are not aware of any prevalent cause of BSOBs so if you encounter one please provide us with SysInspector log from affected system and full memory dump for analysis. Thank you. Regards,

Hello Megachip, for remote installation of Endpoint packages please refer to these sources: KB article: How do I push install to client workstations using ESET Remote Administrator? Chapter 2.3 Remote installation in ESET NOD32 Antivirus Business Edition for Mac OS X Documentation Chapter 2.3 Remote installation in ESET NOD32 Antivirus Business Edition for Linux Desktop Documentation Regards,

Hello Dan, glad to hear that and thank you for letting us know. Regards,

Hello Dan, set "Suppress user settings" option to "Yes" when sending configuration task and/or in policy. Could you see the setting correctly set on the endpoint after this change? P.S. make sure, that you are editing correct branch (Windows desktop v5 not Windows product live v3 and v4) in configuration editor Regards,

Hello Dan, how do you distribute settings to the clients? Do you use policies or configuration tasks? In case you change the settings on individual client is it behaving as expected? Regards,

Hello Hooch, we are aware that Unity desktop environment is being widely used by Linux users and therefore we added support for it in the latest release of ESET NOD32 Antivirus 4 for Linux Desktop (4.0.79.0). You could download it here. Regards,

Hello Dan, we are aware of this issue, but the development is pretty overloaded right now so we cannot guarantee any precise timeframe for delivery of fix for this issue. Hopefully you are able to manage rules also without Vendor name as well. Regards,