hungtt

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The same issue.

Thanks P.R.

HI P.R, This's my log VMWARE. Thanks in advance. vmware.rar

Please help me this.

Hi JamesR, Thanks your information.It's helpfull.

Hi P.R, The server is rebooted with error VMTool.At now, my customer removed EMS 6.x and this issue not appear. The customer can not install EMS 6.x again to get error log because their system must online for business. The customer wants Eset confirm this issue not available for all, just on his system. i don’t know if i want open ticket support, the ESET support need log for what?I will request to my customer. Thanks in advance.

Hi Marcos, This my log. P/s : my server use FILE SERVER for clients access. Some FOLDER share on this server alert with "LNK/Exploit.CVE-2010-2568" Thanks. 1011.zip

Hi Marcos, I'll give this log as soon. Thanks.

Hi all, My client is windows server 2012 R2 install ESET File Security 6.5. It infected "LNK/Exploit.CVE-2010-2568" and ESET can not deleted it completed ( just alert : clean by deleting). Althought i scan with mode : smart scan , In-depth scan but it can not deleted this virus.When i deteled it in Quarantine, it reappear in Quarantine again. I run this tool : https://help.eset.com/eset_tools/ESETEternalBlueChecker.exe. --> display : Your computer is safe, Microsoft security update is already installed. Please help me this. Thanks.

Hi all, My customer has a problem with ESET Mail Security for exchange (EMS) below : Information of server below : · VM on ESXi VMWare : VMware ESXi 5.5.0, 5230635 · OS server install Exchange 2007: Windows Server 2008 Enterprise + Service Pack 2 · Mail Exchange Server 2007 SP3 08.03.0516.000 · Version VMTool VMWare on server: 10.0.9 Before install EMS version 4.3, everything is ok. After upgrade ESM 6.4 ( & 6.5), the server is alert error with VMTool log and server reboot 3 times / 1 month. My customer remove EMS 6.x and install EMS 4.3, no alert about VMTool and server not reboot as before. As i know, EMS 4.3 will end of life at : Mar 2018. I need your help, what are logs need collect to open ticket support ? Thanks.

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Thanks your information. But when i config below your information , my server alert : esets_daemon: ERROR: ld.so: object '/opt/eset/esets/lib64/libesets_pac.so' from /etc/ld.so.preload cannot be preloaded: ignored. My server is : centos 7 64bit #cat /etc/redhat-release CentOS Linux release 7.3.1611 (Core)

Thanks MichaIJ.

Hi MichaIJ, this link : https://download.eset.com/com/eset/apps/business/eea/windows/latest/eset_eea_6_userguide_enu.pdf BTW,Please confirm that my customer can install ESET on client use XP sp2 32bit or not . Thanks.