Katarina
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Hi, you have to configure Virtual Appliance first. Then Web Console will be available. According to your attached screenshot from VA, you have not performed first time configuration. Open web browser and type the URL https://192.168.88.104. Then follow these instructions: http://help.eset.com/era_deploy_va/65/en-US/index.html?config_server_va.htm After configuration, log in to ERA Web Console.
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Offline Repository, why all languages
Katarina replied to Philipp's topic in ESET PROTECT On-prem (Remote Management)
Hello, for more information how to setup proxy solution, read knowledgebase article http://support.eset.com/kb3639/ -
Add both agent_x64 and agent_x86 .msi files to shared folder (also with config.ini) . When applying policy, system verify architecture and choose the correct version of .msi installer. Do not forget to uncheck Make this 32-bit X86 application available to Win64 machines option in Advanced settings of the package.
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Native USERS on ERA 6.5
Katarina replied to hungtt's topic in ESET PROTECT On-prem (Remote Management)
You cannot create installers because Certificates and licenses are included by default in static group All. Create new permission set and follow the steps bellow: -add the group All in the section Static Groups - in Functionality section select Use for Certificates. -click Finish to save the permission set Then edit Native user hungtt.lab and in Permission Sets section select this new permission set. Example how to set permission sets is here. -
Native USERS on ERA 6.5
Katarina replied to hungtt's topic in ESET PROTECT On-prem (Remote Management)
Hi hungtt, when you have created Native user hungtt.lab, which Home Group have you set to the user? It is necessary to set Chi nahnh1 static group as Home Group. In online help are examples how to create a new native user, which permissions are neccesary to create new installers. -
ERA 6.5 and MS SQL 2012 Express (LocalDB)
Katarina replied to sk2103's topic in ESET PROTECT On-prem (Remote Management)
Hello sk2103, please, follow the instructions in this Knowledgebase article- you find here information how to create a user account for ERA. -
Advanced Security not working
Katarina replied to TPok's topic in ESET PROTECT On-prem (Remote Management)
This is known issue for ERA 6.4. In ERA 6.5 this functionality will be available. I have replicated the steps, which you have written above and it works in ERA 6.5. -
Hello, please attach a screenshot with this error.
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Advanced Security not working
Katarina replied to TPok's topic in ESET PROTECT On-prem (Remote Management)
Hello, it is necessary to restart ERA Server service after activating "Advanced security server setting". Instructions how to restart service is in this KB article. Then continue with the step 2,3,4 written above (Generate new Certification Authority, Éxport Public Key of the CA, Looked at the certificate) -
Advanced Security not working
Katarina replied to TPok's topic in ESET PROTECT On-prem (Remote Management)
Hello, which type of operation system do you have? How did you verify that new CA and certificates use SHA-1 ?