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About katycomputersystems

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  1. Thanks itman. This morning, my Chrome results concur with your Firefox results. Unfortunately, that isn't always the case, and it begs the question - why isn't one of the largest financial institutions opening in ESB ?
  2. PNC, Citi, USBank, Chase are four of the 10 largest US Banks, it seems these should be included.
  3. I never know if the ESET Secure Browser (ESB) will be spawned. For example this morning it was spawned when I went to pnc.com, but not citi.com. Other times citi.com will trigger ESB, but not usbank.com. Still other times usbank.com, but not chase.com. How can we make sure ESB is triggered 100% of the time? It doesn't inspire confidence in the ESET stack. ESET Endpoint Security 8.1.2031.0 managed via ESET Management Agent 7.2.1266.0, Chrome Version 91.0.4472.164 (Official Build) (64-bit), Microsoft Windows [Version 10.0.19043.1110]
  4. We purchase directly from eset. I see Bitwarden is one of the accepted password managers, Bitwarden is the password manager we recommend when clients don't want to use LastPass. I completely agree and applaud the blocking of extensions in secure browser. It is the lack of documentation that causes heart-burn.
  5. itman, you points are well-taken, however the day is going to come when a client wants to use their password manager to log into their bank and for whatever reason hates LastPass (actually there are a few reasons to hate LastPass starting with the PE firm holding title to the code) they will then say John what extension can I use. I will not have an answer. It seems like a silly eset position to take.
  6. Thankfully, I find LastPass is loaded with the Secure version of Chrome, other extensions are not. Is a list of acceptable extensions documented somewhere? Can this list be edited. For example, what if I have a client using Bitwarden and we find out, it's not on the list of acceptable extensions. What to do?
  7. I setup secure browser yesterday, after several reboots, I find: https://iop.intuit.com opens a secure browser https://intuit.com does not What the heck?
  8. Does documentation exist to describe what's needed when adding sites to the secure browser list? For example will "netteller.com" include all the variations of netteller.com and the hundreds of banks that use their services?
  9. That's confusing. The url shows a connection to sb.eset.com/...... Why wouldn't it be secure? Everything on an eset.com should be secure, however, it seems sb.eset.com is not secure - that's a problem.
  10. We are using Remote Administrator to manage endpoint security - that's probably what's meant by "IT Administrator" My screenshot is from Chrome - it looks like you have the same issue. Your padlock has a red slash through it.
  11. Can we get a list of financial services websites included in the "Secure online banking and payment pages" category? What is the best way to get sites added to the list, for example https://chase.com isn't included Is it possible to say "don't protect" specific institutions, for example, let's assume there is a smallish bank with a site that doesn't work well with Secure Browser, how do we say use native Chrome for littlebank.com?
  12. This is a bad look, can someone install a certificate on sb.eset.com?
  13. I installed endpoint security 8.0.2028.0 on my computer. When I click "ESET Secure Browser", nothing seems to happen. What is supposed to happen when I select that shortcut?
  14. Our MacOS clients running ESET Endpoint Security are getting a Legacy System Extension popup. When should we expect an update to clear this issue?
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