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Super_Spartan

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Kudos

  1. Upvote
    Super_Spartan gave kudos to itman in NOD32 causes Tobii eye-tracking to have High CPU Usage   
    Tobil has an article about excessive CPU use caused by AV scanners here: https://help.tobii.com/hc/en-us/articles/115004039965-High-CPU-usage .
    Since the article is 3 years old, it is not a new issue. It appears the present Eset real-time performance exclusion might be be the best current mitigation until Eset can research the issue and find a fix. You might want to open a technical support request to Eset so the issue is documented.
    I also noticed in the VirusTotal analysis that this is a .Net app and a lot of downloading occurs from it. Suspect the scanning of these downloads is why CPU acitvity spikes.
     
  2. Upvote
    Super_Spartan gave kudos to itman in NOD32 causes Tobii eye-tracking to have High CPU Usage   
    Do you have Eset Gamer mode enabled in Computer protection section?
    Another possibility is Eset Webcam protection in the same section. Eset might be somehow treating this eye interaction device as a webcam.
  3. Upvote
    Super_Spartan received kudos from Azure Phoenix in Future changes to ESET NOD32 Antivirus   
    Hi Marcos,
     
    I suggested to ESET in the past to give us an easier way of whitelisting by allowing us to multi select folders/apps in one shot rather than having to do it one at a time but they never replied to me or implemented it in the latest NOD32.
     
    See how easy it is to add items to the exclusion with checkbox multi selection method. this is just on example of many AVs out there which allow that
     
     

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