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Arakasi

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Everything posted by Arakasi

  1. Thanks Dan ! No Bias-ism here but i like the training, its awesome!
  2. Hello, i think none of it is developed by ESET. (GUI) They are using the scanning engine, virus definitions, and maybe live grid in some form of fashion. If i had to guess. Think herd protect or hitman pro, using definitions.
  3. Eww, please no. This touch stuff is a fad to the desktop. Push it on the tablets and laptops all you want. Keep it away from a professional desktop, mouse, keyboard environment, ESPECIALLY for endpoint. Sorry but clients for laptop and desktop go hand in hand. In other words, touch features for andoid is ok, but not for nod and ss and cyber.
  4. Hello seg, Thanks for your reply and valuable input. I do not have a cpu usage issue with ekrn. Just checked now, cpu at 0%. (On Server) All the clients are updating accordingly now today.
  5. Henry works at ESET. Think he was just trying to help. The samples may get pushed through quicker if you call, open case, and let them use their ftp tool to submit under your case. VS email submittal.
  6. Do you also modify the wininit.ini ? Helper.dll also sits in the exe directory.
  7. Here is your problem. Get Helper.dll out of your software which was dropped here : C:\\users\current user\AppData\Local\Temp\nsl1E64.tmp Second, Open up more control for the user in your installer. I did not have a clue where files were going; no choice in installation location. Third, If the above cannot be met. Install programs in the default program files directory, not the Appdata folder which is a very common place for malware to reside or install. Your temp files are fine to go in appdata, but not your core program or executable. Once the above is done, the only way to move forward is to re-send your msi or project to samples@eset.com for re-evaluation. Posting back here for status or similar will usually yield no results, as this is not the place for disputes as the ESET employee and moderator Marcos stated.
  8. Hello Disable detection of PUA to go forward. Marcos gave the link for best practices already.
  9. Hello, You may have to create an exclusion for the progam on the particular port it is trying to utilize. How do I create an application-based firewall rule?
  10. Hello, Wanted to bring this to light for devs, in the instance its a bug or glitch. I have no clue where the break was. I had 1 client that would not update. ERA was reporting old db for a week. Remoted to the client and attempted to manually click the 'Update Now'. (Nothing happened, no error, no gui change) - Cleared the update cache, tried again, nothing. - Wanted to try and kill egui but was unable to, due to Self-Defense or being run under system nt authority. - Restarted the workstation resolved the issue, however i still scratch my head on why the update quit working. - The client was still checking into ERA every 10 minutes too. Correct policy was established and set. Version 5.0.2225 I examined changelog for .2228: Added: Support for Windows 8.1 Update 1 Fixed: Error appears when SSL scanning in Web and email protection is turned on and a change is applied Fixed: Minor wording corrections Update to 2228 is not needed at the moment for this customer, but will do so soon when they are aware that i will deploy. Any questions feel free to ask.
  11. Hello, This issue has risen once before, but i do not recall what was causing it. The latest version is not doing this for me currently. It may be something else albeit software or hardware causing this. Is it reproducable at any time? Everytime you click it? Or just once on the initial opening ? Does the problem occur with Graphical User Interface disabled in the Advanced > User interface section ?
  12. This is the case for me as well. I presume this is by design due to the recent breach. They may let it only be temporary until the investigation is complete, and/or just for the first month following, however i wouldn't know.
  13. Hello, I think the training was programmed in a static language and English was used. German versions would probably answer the question why it is not included. Or it may be US only. If you want to check it out, i would download a trial version of english and maybe install it in a VM or on another machine? It's on the web, so maybe you can use a trial license key just to visit the page and watch.
  14. Hello I don't presume he is using cyber security. but the windows versions due to his choice of screen shot to represent. This is what the latest version looks like attached.
  15. How do I access my complimentary ESET Cybersecurity Training?
  16. NO, seriously , you cant tell what its for ??? I guess ill make a snag it video for you . Found the KB
  17. If its a threat. Eset will delete the mail and you can see it in quarantine logs. You will still get an eset notification too.
  18. Its only the GUI for Thunderbird, if mail is coming in on the ports ESET detects, it will still get scanned.
  19. It's Training for you ... Click Training, then click start ??
  20. Hello, While i am not familier with catchme.sys, you should be able to repair the fact user cannot create folders. Run system file checker and see if it fixed the issue. If not, you can create a registry import to repair the damages. BACK UP YOUR REGISTRY KEYS FIRST (EXPORT) Try this in a reg format and import: You may receive an error that not all can be imported, i think its due to context menu right click create new folder and may be able to be fixed as well, try this if it does not work : I would also recommend running a scan with Kaspersky's TDSS Killer, which is a very good tool for detecting rootkits alone.
  21. The above post is spot on. There is nothing stored on these forums but text. If you used a password for this forum, that is also your FB password, email password, or financial management password, then maybe its a good thing you are here. ( ie. Learn to use different passwords )
  22. I recommend CCleaner to clear the cache if you're unsure on how to perform this task.
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