Marcos

Unfortunately it's not clear to me what the problem is and what I should check in the ELC logs. Please elaborate more on the issue.

I've just tested BPP with the very latest versions of Chrome, Edge and Firefox and Banking and payment protection worked alright. What is the issue?
Please carry on as follows:
With browsers closed, enable advanced logging under Help and support -> Technical support Launch a browser and reproduce the issue Stop logging Collect logs with ESET Log Collector and upload the generated archive here (only the ESET staff can access attachments).

Not true. For instance, the script that I provided above doesn't perform anything malicious, yet it was submitted to LiveGuard for analysis and was temporarily blocked.

If you want to have a sample analyzed, please send it by email to samples[at]eset.com in an archive encrypted with the password "infected". Files that are sent to LiveGrid go to the ticketing system, however, since most the submitted files is junk and appropriate files (exe/dll, scripts ...) make up maybe less than 1% of the submissions, it's better to submit them by email as instructed above.

What about a dynamic group with these conditions?

The issue has been fixed by whitelisting a specific file in LiveGrid. Could you confirm that the issue has been resolved?

ESET PROTECT (v8, v9) is the last version of ESMC (v7). Upgrades to newer versions are included in your license and are available for no additional cost. You can upgrade to ESET PROTECT by:
1, sending an ESMC component upgrade task to the server (this will, however, upgrade only ESET components and not the 3rd party components like MySQL, Tomcat, etc.
2, using the all-in-one installer (Windows only)
3, by deploying the latest ESET PROTECT virtual appliance and migrating the server db there.
Please refer to https://help.eset.com/protect_install/90/en-US/upgrade_procedures.html for the upgrade procedure.
As for the problem, are you able to ping the server hostname listed in status,html?

If you enable the Auto-lock feature in Anti-Theft, a contact ESET* (e.g. ESETf6v9de) will be created on the SIM card for identification of the SIM card. This contact must not be deleted in order for the Auto-lock feature to work.

You can download it from https://we.tl/t-kGTJmoyalk
It will be unique on your machine so it should be blocked and submitted:

Yes, the detection is triggered due to 2 different network adapters having the same IP address assigned.

It was a false positive. You can either restore the file(s) from quarantine manually yourself or wait a bit and the file(s) will be restored automatically.

This will be fixed automatically next week. Did you upgrade to v15.1 more than a week ago?
In order to get it fixed yourself immediately, there are several options:
1, Change the product to a different one and than back to ESET Smart Security Premium in the product's gui.
2, Uninstall ESET and install it from scratch.
3, Deactivate ESET on the machine via ESET HOME (https://home.eset.com) and re-activate it.

This file was sent to LiveGrid, ie. access to it was not blocked. It could be that the file is either trusted or has already been submitted to LiveGuard before and was evaluated as clean. ELC logs could shed more light.

You won't receive any notification unless you attempt to run a file that has been submitted and is temporarily blocked.

If it was blocked by LiveGuard, then it had most likely been already submitted under your license and evaluated as malicious.

Why do you attribute the issue to ESET without a proof? The OP has not found out the root cause of the issue. Moreover, EAV cannot technically block access to the Internet completely, e.g. DNS and ICMP is unaffected.

I assume that you are referring to this false positive: https://forum.eset.com/topic/32003-blocked-website
Was fixed several hours ago.

So what are the reasons why you keep using ESET? I guess it's personal experience and not just test results.

If you know the password, you can specify it in the software uninstall task:

Otherwise you can apply a policy that will remove password protection first.

So what are the reasons why you keep using ESET? I guess it's personal experience and not just test results.

So what are the reasons why you keep using ESET? I guess it's personal experience and not just test results.

So what are the reasons why you keep using ESET? I guess it's personal experience and not just test results.

The IP address has been blocked for years. We've unblocked it already.

Since tests are quite costly, it's at vendor's discretion to decide in which paid test they will participate.

Since tests are quite costly, it's at vendor's discretion to decide in which paid test they will participate.