inline 0 Posted April 4 Share Posted April 4 Maybe antivirus and the Internet (or rather problems) are not related. A few days after the setup, the "breaks" began when you downloaded files for a long time or watched videos continuously for a long time. There is a disconnection from Wi-Fi, and then (not always) automatic reconnection. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,358 Posted April 4 Administrators Share Posted April 4 Since you have ESET NOD32 Antivirus installed, ESET only checks HTTP/HTTP communication. Does the issue occur with protocol filtering disabled in the advanced setup? Does temporarily uninstalling ESET make a difference at all? Link to comment Share on other sites More sharing options...
FEC 0 Posted April 4 Share Posted April 4 (edited) Unbelievable fault of the antivirus Edited April 4 by FEC Link to comment Share on other sites More sharing options...
inline 0 Posted April 4 Author Share Posted April 4 Quote Does the issue occur with protocol filtering disabled in the advanced setup? How to do it? Quote Does temporarily uninstalling ESET make a difference at all? Did not try. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,358 Posted April 4 Administrators Share Posted April 4 5 minutes ago, FEC said: Unbelievable fault of the antivirus Why do you attribute the issue to ESET without a proof? The OP has not found out the root cause of the issue. Moreover, EAV cannot technically block access to the Internet completely, e.g. DNS and ICMP is unaffected. yeoldfart 1 Link to comment Share on other sites More sharing options...
Administrators Marcos 4,358 Posted April 4 Administrators Share Posted April 4 7 minutes ago, inline said: How to do it? 7 minutes ago, inline said: Did not try. Please try if disabling the above setting doesn't make any difference. Link to comment Share on other sites More sharing options...
inline 0 Posted April 6 Author Share Posted April 6 Thanks! I will try your advice. Link to comment Share on other sites More sharing options...
FEC 0 Posted April 6 Share Posted April 6 Did you make any settings with the router? Link to comment Share on other sites More sharing options...
FEC 0 Posted April 6 Share Posted April 6 On 4/4/2022 at 3:31 PM, FEC said: Unbelievable fault of the antivirus I meant that this is hardly a problem with the antivirus. Link to comment Share on other sites More sharing options...
inline 0 Posted April 6 Author Share Posted April 6 3 hours ago, FEC said: Did you make any settings with the router? No. Link to comment Share on other sites More sharing options...
FEC 0 Posted April 7 Share Posted April 7 You can also analyze the status of the connection through https://www.microsoft.com/en-us/p/wifi-analyzer/ Link to comment Share on other sites More sharing options...
inline 0 Posted April 7 Author Share Posted April 7 42 minutes ago, FEC said: You can also analyze the status of the connection through https://www.microsoft.com/en-us/p/wifi-analyzer/ What should I see in case of problems?On another forum, I was advised to try to change the settings of the router (Wi-Fi channel). Can it help and how to do it? Link to comment Share on other sites More sharing options...
Administrators Marcos 4,358 Posted April 7 Administrators Share Posted April 7 If the problem persists after uninstalling ESET, further troubleshooting is beyond this forum's scope. Link to comment Share on other sites More sharing options...
FEC 0 Posted April 8 Share Posted April 8 Have you tried WiFi analyze? What are the results. I also advised to remove ESET and try to investigate the problem after that. You also need to determine exactly what your problem is? They may be similar, but their solutions will be significantly different. Link to comment Share on other sites More sharing options...
ESET Insiders yeoldfart 54 Posted April 8 ESET Insiders Share Posted April 8 may I chime in ? some VPN may conflict when TUP is used instead of TAP🤔 Link to comment Share on other sites More sharing options...
inline 0 Posted April 11 Author Share Posted April 11 On 4/8/2022 at 9:12 PM, yeoldfart said: may I chime in ? some VPN may conflict when TUP is used instead of TAP🤔 VPN is not used. Link to comment Share on other sites More sharing options...
Super_Spartan 54 Posted April 11 Share Posted April 11 11 hours ago, inline said: VPN is not used. You did not answer the question though, does your internet work normally after uninstalling NOD32? We need to isolate the problem first. Link to comment Share on other sites More sharing options...
ESET Insiders yeoldfart 54 Posted April 15 ESET Insiders Share Posted April 15 I chime back in... when it happened to me I had to reboot the ISP modem box which restored the coorect params Link to comment Share on other sites More sharing options...
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