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Marcos

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Posts posted by Marcos

  1. It's weird cause no changes have been made to the Outlook plug-in for years. Therefore I'd recommend raising a support ticket with your local ESET distributor.

    As for the red protection status after disabling the plug-in, you can avoid it by disabling the appropriate application status:

    image.png

  2. ESET currently doesn't provide a VPN product. As for suggestions, please search for "VPN" to find out what other VPN solutions users recommend.

  3. Just now, offbyone said:

    To track down the problem, is there an easy method to disable HTTPS inspection on the ESET client. I tried to pause Web-Protection on the client for 10 minutes however I see that the website is still signed by the ESET proxy cert.

    Did you restart the browser? Tried clearing cache?

  4. 5 minutes ago, herbert17p said:

    Okay, but what is the reason? Why it may "not fully work" ?

    Because something is blocking communication with ESET's servers. If you want to investigate it, enable advanced antispam logging in the advanced setup -> tools -> diagnostics, duplicate the issue, then disable logging and collect logs with ESET Log Collector. When done, upload the generated archive here.

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