Marcos
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Posts posted by Marcos
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You can generate and retrieve ELC logs via client details -> Logs -> Log Collector -> Run Log Collector:
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Two-factor authentication is a simple way to greatly enhance the security of your account
The post Google to turn on 2FA by default for 150 million users, 2 million YouTubers appeared first on WeLiveSecurity
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It's weird cause no changes have been made to the Outlook plug-in for years. Therefore I'd recommend raising a support ticket with your local ESET distributor.
As for the red protection status after disabling the plug-in, you can avoid it by disabling the appropriate application status:
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Please provide logs collected with ESET Log Collector from such machine. We need to know what was detected and how cleaning is set up. Also include information about the detection that you attempted to clean, just in case.
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If you use the very same proxy setting in a browser on a machine where the update is failing, can you open websites?
Please enable advanced logging under Help and support -> Technical support and run update to reproduce the error. Then disable logging, collect logs with ESET Log Collector and upload the generated archive here.
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Thanks for the heads-up. The bug has been reported to developers.
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While it's not currently supported, the feature has already been requested by a partner.
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Cryptocurrencies rise and fall, but one thing stays the same – cybercriminals attempt to cash in on the craze
The post To the moon and hack: Fake SafeMoon app drops malware to spy on you appeared first on WeLiveSecurity
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ESET currently doesn't provide a VPN product. As for suggestions, please search for "VPN" to find out what other VPN solutions users recommend.
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We continuously monitor for any legal requirements we as a company need to comply with as well as we take our customer concerns very seriously. Thank you for providing us your feedback. We will conduct another thorough evaluation of the customer experience.
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Please post a screenshot of the message you received for clarification.
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The threat is no longer detected. It was most likely removed / cleaned.
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Just now, offbyone said:
To track down the problem, is there an easy method to disable HTTPS inspection on the ESET client. I tried to pause Web-Protection on the client for 10 minutes however I see that the website is still signed by the ESET proxy cert.
Did you restart the browser? Tried clearing cache?
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1 hour ago, offbyone said:
Here is one example: https://app.softgarden.io
Seems to be fixed, no issues here:
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ESET research discovers a previously undocumented UEFI bootkit with roots going back all the way to at least 2012
The post UEFI threats moving to the ESP: Introducing ESPecter bootkit appeared first on WeLiveSecurity
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If you click myESET / ESET HOME, do you see the device associated with your my.eset.com / ESET HOME account?
If not, click Connect to my.eset.com / ESET HOME. If you don't have an account created, create one first.
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Please provide a screen shot of the alert that you are getting.
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The website loads an external javascript from https://il5y54cmvy32vqxow4amesa1-wpengine.netdna-ssl.com.
Searching for "+d(0xb5)+d('0x96')+d(0xc8)+token();" should help you locate the malicious javascript.
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Basically it's enough to enable advanced antispam logging, especially if it takes longer to reproduce the issue. If you can reproduce it basically instantly, advanced network protection logging would be helpful as well.
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Please provide:
- a screen shot of such website
- the website url
- information about the browser / version you used (did you try another one?) -
Did you run an In-depth scan or disable smart optimization? In such case a complete scan of the registry and WMI is performed which may take dozens of minutes. If you run "Scan your computer" or a custom scan with smart optimization enabled, the scan of the registry/WMI should be completed in a couple of minutes.
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ESET is likely being killed by the aggressive Xiaomi battery optimizer.
Please see https://dontkillmyapp.com/xiaomi for instructions how to create an exception.
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5 minutes ago, herbert17p said:
Okay, but what is the reason? Why it may "not fully work" ?
Because something is blocking communication with ESET's servers. If you want to investigate it, enable advanced antispam logging in the advanced setup -> tools -> diagnostics, duplicate the issue, then disable logging and collect logs with ESET Log Collector. When done, upload the generated archive here.
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A WMI scan may take dozens of minutes if Smart optimization is disabled. How long did it take exactly?
Azure File Sync with ESET - 8.0.12003.0
in ESET Products for Windows Servers
Posted
As I wrote, it's tracked as a wish from a partner. No decisions about implementation have been made yet. I'd recommend contacting your local ESET distributor who can then request the feature from ESET HQ. The more users request it, the higher chance it will be considered for implementation.