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Marcos

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Posts posted by Marcos

  1. The firewall logic has not changed over years. We assume that Teams has been updated and now works in the way that a connection is initialized by the server. In automatic mode, all outbound communication is allowed and all non-initiated inbound communication blocked, hence a rule for Teams may need to be created. It is beyond us to have a list of all 3rd party applications where the communication is initiated from outside and maintain the rules for them.

     

  2. Did you check C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs\status.html on the troublesome client? Is the ESET Management service running on the machine? Just in case, please collect logs with ESET Log Collector on the machine and upload the generated archive here.

  3. 1 hour ago, mars_ots said:

    So I edit the policy. How do I make it to take in effect again? Do I need to re-run the policy?

    If you select a particular setting to be applied (ie. with the blue dot), it will be applied. You can enforce the setting by selecting the flash icon in case the setting was set by another policy. You can also choose how the setting will be applied; whether it should replace existing setting on clients or if it should be prepended or appended to the existing list of known networks.

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