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Posts posted by Marcos

  1. It's in User interface -> Application statuses setup:


    With important protection features disabled you should not expect ESET to protect the machines from threats. We'd appreciate providing reasons that led you to disable this important protection feature. To achieve a similar effect, you could also disable real-time protection and HIPS, or better uninstall antivirus if protection doesn't matter.

  2. You can leave email protocol scanning off. With integration enabled the plug-in will scan any email that you receive, read or send.

    Since you have narrowed it down to email protocol filtering, please carry on as follows:
    - enable advanced logging under Help and support -> Details for technical support
    - receive email to reproduce the issue
    - stop logging
    - collect logs with ESET Log Collector and upload the generated archive here.

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