Marcos
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Posts posted by Marcos
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I see the following logged, so why you think it didn't activate if it was active?
7. 4. 2024 7:39:14 ESET Kernel Mode joueur désactivé
7. 4. 2024 7:38:03 ESET Kernel Mode joueur activé"Mode joueur activé" translates as "Player mode enabled" and "Player mode disabled".
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1, Offline computers must be activated with an offline license file.
2, What error do you get if Endpoint on an offline machine is activated with an offline license file and attempts to update from a mirror shared via http://%IPAddress%:2221 by another ESET Endpoint that creates the mirror?
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This forum is not a channel for disputing detections. If you believe it could be a false positive, please report the file to ESET as per https://support.eset.com/en/kb141.
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To upgrade Endpoint to the latest version, use the "Check for product update" task:
While it's possible to use a software install task as well (even without selecting a license), we don't recommend that since a complete uninstallation and installation from scratch this way is prone to potential issues with installation.
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You can enable the filter and select not to display errors.
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Enable http server and then use the update server http://%IPAddress%:2221 on other machines.
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Please raise a support ticket for further troubleshooting of the issue.
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I've created a mirror with Endpoint v11. There are 1176 *.dll.nup files and update.ver inside.
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I assume this is related to this change:
Network Inspector changes (all except EAV):
Radar view removed -
Please provide logs collected with ESET Log Collector from the machine.
As for ping, it's allowed only in trusted networks by default. If you want to create a rule that would precede built-in rules, you'd need to enable display of the hidden default rules and put the custom rule towards the top.
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If you want to use a mirror created by Endpoint v11 to update other Endpoint v11 in the network, we recommend enabling the built-in http server so that you can point other endpoints to update from a url instead of a network share. However, to save network traffic, we recommend that endpoints without Internet access update through ESET Bridge so that only the necessary update files are downloaded and cached.
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We recommend creating a mirror using the ESET Mirror tool: https://help.eset.com/protect_install/11.0/en-US/mirror_tool_windows.html
Endpoint v11 should update from a v11 mirror, etc.
We'd recommend using ESET Bridge as a proxy instead of using a mirror if at least one machine in the network is connected to the Internet.
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While sending a "Reset cloned agent" task should resolve the issue, I'd suggest raising a support ticket first as it's weird the machine appears 3 times in the list with the last connection timestamp differences less than 20 minutes.
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In consumer products this is not possible. To control access to websites by kids, parents could use Parental control.
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7 minutes ago, efi99 said:
I updated today to 17.1.9.0, but the error code still appears in the event log.
Currently you can manually delete the above records in the registry to avoid the error records in logs.
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Since this is an English forum, we kindly ask you to post in English.
If you cannot uninstall ESET from the former machine, you may need to log in to your ESET HOME account and revoke the license on the former machine before you can use it for activation on the new one.
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Please raise a support ticket for assistance.
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3 minutes ago, Rigo said:
I already had a network connection profile with the IP ranges needed so I didn't need to add an IP set but the first solution did the trick.
Not really, I see that the activator for the private network profile are:
Windows profile: Domain
Windows provile: Private
Hence I asked to add the subnet to the trusted zone explicitly.
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Unfortunately we were unable to reproduce the issue with neither VPN and v17.1.9 installed. Please provide an unfiltered Wireshark pcap log from time when the VPN connection attempt is failing.
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The network traffic scanner doesn't affect network communication except HTTP(S), POP3(S) and IMAP(S). Ping sends an ICMP echo so it can be blocked only by network protection.
Please carry on as follows:
- Enable advanced logging under Help and support -> Technical support
- Reproduce the issue
- Stop logging
- Collect logs with ESET Log Collector and upload the generated archive here.
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Please raise a support ticket. We'll need the whole log from tcpdump as well as trace logs. The support personnel will provide you with detailed instructions.
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Temu's cash giveaway where people were asked to hand over vast amounts of their personal data to the platform puts the spotlight on the data-slurping practices of online services today
Controlling product auto-updates
in ESET PROTECT
Posted
No. What version Endpoint updates to automatically can be controlled via the auto-update policy:
If you want to upgrade to a newer version automatically after the release without waiting a few more days until Endpoint upgrades automatically, send a Check for product update task. If a newer version is already available, it will be downloaded and installed after the next reboot or when the user turns on the machine.