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Posts posted by Marcos

  1. 31 minutes ago, EKZero said:

    Mi ritrovo anche io con lo stesso identico problema.. ogni 10 minuti viene rilevata la minaccia powershell/Agent.FU ma non viene eliminata, semplicemente bloccata. Qual è la risoluzione del problema? Grazie in anticipo

    Since this is an English forum please post in English.

    Please provide:
    - logs collected with ESET Log Collector
    - a Procmon boot log (stop logging after the threat has been detected after the system restart)

    You may need to upload the archive(s) to a safe location and provide me with a download link. Especially the Procmon boot log can be quite big, depending on how long it takes for the threat to execute after a reboot.

  2. Try restarting the ESET PROTECT server so that it re-tries to fetch information about installers in the repository. Should the problem persist, there will be probably a network communication issue when the firewall or proxy could block certain communication. In such case please raise a support ticket with your local ESET distributor (diagnostic trace logs from a start of the ESET PROTECT server and pcap logs will be probably requested).

    Just to make sure, do you use a version of ESET PROTECT that was officially released and not a custom version?

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