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Posts posted by Marcos
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You have a CoinMiner installed in C:\Program Files (x86)\EasyMiner.
Does uninstalling it make a difference?
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It should be possible to upgrade your existing license. Please contact the distributor who sold you the EIS license for instructions if the e-store doesn't provide that option.
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Unfortunately the screen shot above is blurred so I can't tell if it's the same network being detected.
Try leaving only these two parameters enabled for this network identification:
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18 minutes ago, RogerKr said:
Same Issue here. I switched to a new cellphone. Deinstalled Eset on the old Cellphone and Installed on the new one. When i was entering my Licenz Key I got the following Message:
Error getting the license file (2051a000)
I have bought ESET Multi Device Security 2020. First Device was activated on Feb.14.2020
I was unable to find any purchased license registered with your forum email address. There is only one trial license for ESET Mobile Security. Is that correct? If not, please provide the public license ID in the form of XXX-XXX-XXX.
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I've inquired our Linux expert about this issue. The conclusion is that recent changes in kernel 5.8 require update of Endpoint. We're working on Endpoint v7.1.9.0 which should be ready in a few days and will be fully compatible with kernel 5.8.
Regarding the tickets you've mentioned, they were created just yesterday at 10:02 and 10:57 according to the information from our colleagues in the US.
Int. ref: P_EESU-716
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We need to know if temporarily disabling self-defense make a difference or not. Or is it the scan-on-open option that resolves the issue?
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- Remote machine certificate is not trusted because signing certificates (CAs) are not trusted or found in system/agent database
Create a new agent live installer and re-deploy it on clients. It appears that the CA certificate has changed on the server and the previous one was not saved/restored.
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The dialog pops up whenever a new network is detected. If you don't roam between new networks ESET should remember your choice for the given network. If you want to treat any new network as public automatically, you can configured it here:
You can provide logs collected with ESET Log Collector so that I can check if various networks were actually detected and your choice was remembered.
Note that public networks have certain services blocked, such as file sharing.
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Please provide me with your ticket ID so that I can check the status of it. This forum is meant for sharing knowledge with users and cases that need further troubleshooting require a support ticket to be created. Forums in general do not provide ticket tracking functionality to ensure that you receive a timely response.
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30 minutes ago, robmorin said:
You got 20.04 LTS working??, I have 6 PCs i cant get it to work on, any tips?
I didn't find any tickets related to Ubuntu 20.04 LTS and Endpoint v7. Please collect logs as per https://support.eset.com/en/kb6159 and open a support ticket. If your local ESET distributor is unable to help, they should contact ESET HQ for assistance.
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Please provide C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs\status.html from the client.
Is the remote host the IP address or hostname of the ESET PROTECT server? If the latter, are you able to ping it from the client? If it's the IP address, you will have to re-deploy agent and use the new IP address.
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33 minutes ago, hwinkler said:
I purchased a licence but i got no username an password to activate it.
please send me the necessary informations.
Please check your PM.
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Does it work if you uninstall ESET and install v8 from scratch? If necessary, run the ESET Uninstall tool in safe mode. Does the issue occur on more machines?
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1, Endpoint will be installed, however, if you upgrade from an older version protection may not work until the machine is restarted by the user.
2, The user cannot delay the reboot. Therefore we recommend performing upgrade outside of work hours. Upgrades from v8 to future versions will be performed via uPCU, ie. a newer version will install after a computer restart. Until then the user will use the existing version.
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Yes, it shouldn't be a problem.
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Please carry on as follows:
- on the client enable advanced network protection logging in the adv. setup -> tools -> diagnostics
- reboot the computer
- disable logging
- collect logs with ESET Log Collector
- upload the generated archive here. -
4 minutes ago, tmuster2k said:
Marcos. If saving to share on another server for example would this be correct format >> //server/share or \\server\share or \\server\c$\share?
can you provide example of correct format?
Unfortunately I don't have any experience with this so I would recommend opening a support ticket.
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Please carry on as follows:
- enable advanced oper. system logging under Tools -> Diagnostics in the adv. setup
- reproduce the issue
- disable logging
- collect logs with ESET Log Collector
- delete C:\ProgramData\ESET\ESET Security\Diagnostics\esetperf.etl
- disable protocol filtering in the adv. setup
- re-enable adv. OS logging
- repeat the test procedure; the issue shouldn't occur
- disable logging, re-enable protocol filtering
- upload logs collected with ESET Log Collector as well as the second esetperf.etl to a safe location and drop me a pm with download links. -
Just now, Martin A said:
Ergo, there is no email protection in Big Sur for secure ports?
Is this a feature removal?
SSL filtering has never been supported on Mac OS. It will be added in later v7 versions.
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2 minutes ago, Martin A said:
Are you saying the default settings are wrong?
The next version will have them removed and only ports 143 and 110 will be in the list. For some reason it may cause issues on Big Sur even if the POP3S and IMAPS communication was not actually scanned.
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On 1/9/2021 at 8:30 PM, Tim_A said:
Sorry, I forgot to ask if you would also need my public id from the same mail?
Nope. Please check your personal messages.
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45 minutes ago, Jose Felix Coronado said:
I've purchased Internet Security for Linux online by your site.
I've received your email with license key, license ID, username but not password requested to enable NOD32 updates and activate productI was able to find only a license for ESET Internet Security for Windows registered with your forum email address. Please find the U/P in your personal messages.
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Installation on Mac OS 11.1 is possible. Even if you get a warning that the OS is not supported, you can continue with the installation. The OS check will be updated as of the next version which is planned for Jan/Feb 21 and which will also add the firewall system extension.
As for ECS being listed twice, this is because it uses two extensions. Software with more extensions appears multiple times in this list.
As for issues with email, make sure that IMAPS and POP3S ports are not listed in the list of ports scanned by email protection. Only ports 110 and 143 should be in the list.
Puedo rastrear un equipo robado que tiene instalado NOD32 (I can track a stolen computer that has NOD32 installed)
in ESET NOD32 Antivirus
Posted
You would have to have ESET Internet Security or Smart Security Premium installed and Anti-Theft activated in order to be able to track your notebook.