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Marcos

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Posts posted by Marcos

  1. 11 hours ago, peteyt said:

    That might be the warning - it is 4.07 GB in size. I can upload it or would it be best to delete the file and re-do the logs on the next update? Was created on the 2nd September and last modified today

    Yes, EsetPerf.etl can be huge; it can grow to gigabytes in minutes, hence we recommend keeping the logging enabled only for a short time. You can compress the file, upload it to a storage location and pm me a download link, we'll see if there's something interesting, such as a high CPU load logged.

  2. Release Date: September 21, 2021

    ESET Endpoint Antivirus and ESET Endpoint Security version 8.1.2037 have been released and are available to download.

    Changelog:

    Version 8.1.2037

    • Fixed: detection of SCSI drives as removable scan target.
    • Fixed: reverting of unlocked settings to default when a policy is applied.
    • Fixed: indication of applied changes in advanced settings (menu, links, groups)
    • Fixed: handling of the local time value for Next run in scheduler when a new task is created
    • Fixed: activation with offline license in managed environment
    • Fixed: data retrieval for the Security report map
    • Fixed: updating of the EDTD/EI activation status was displayed incorrectly in ESET Protect
    • Other stability and performance improvements

    Upgrade to Latest Version

    Upgrade my ESET Endpoint products for Windows to the latest version

    Support Resources

    ESET provides support in the form of Online Help (user guides), fully localized application and Online Help, online Knowledgebase, and applicable to your region, chat, email or phone support.

  3. Release Date: September 21, 2021

    ESET Endpoint Antivirus for Linux version 8.1.4.0 has been released and is available to download.

    Changelog:

    Version 8.1.4.0

    • Fixed: Performance issues

    Upgrade to Latest Version

    Upgrade my ESET Endpoint products for Linux to the latest version

    Support Resources

    ESET provides support in the form of Online Help (user guides), fully localized application and Online Help, online Knowledgebase, and applicable to your region, chat, email or phone support.

  4. The best would be exclude the SSL certificate from filtering by setting the action to Ignore. In the SSL filtering setup - List of known certificates, add a new certificate by importing it from a URL, then set the action to Ignore.

    Note that any possible malware on excluded websites will not be detected and may be executed. Therefore use exclusions with care and only for trusted websites, such as bank websites.

    image.png

  5. Please refer to https://help.eset.com/eeau/8/en-US/secure-boot.html :

    Managing several devices

    Suppose you manage several machines that use the same Linux kernel and have the same public key enrolled in UEFI. In that case, you can sign the EEAU kernel module on one of those machines containing the private key and then transfer the signed kernel module to the other machines. When the signing is complete:

    1.Copy/paste the signed kernel module from /lib/modules/<kernel-version>/eset/eea/eset_rtp to the same path on the target machines.

    2.Call depmod <kernel-version> on the target machines.

    3.Restart ESET Endpoint Antivirus for Linux on the target machine to update the modules table. Execute the following command as a privileged user:

    systemctl restart eea

    In all cases, replace <kernel-version> with the corresponding kernel version.

  6. 1 hour ago, MattNZ said:

    My experience so far with Windows 11 is that Eset Endpoint Security 8.1 is NOT compatible with windows 11.  My CPU is pegged at 100% since installing.  The services are Eset Firewall Helper and Eset Service.  We have tried disabling the Eset Firewall and it made no change

    Please continue as follows:
    - reproduce the issue with high CPU utlitization
    - enable advanced operating system logging under Tools -> Diagnostics
    - after 3-5 minutes disable logging
    - collect logs with ESET Log Collector, upload the generated archive to a safe location and drop me a personal message with a download link.

    Also please note that you didn't post to a correct subforum. We kindly ask to report issues re. Endpoint in the Endpoint subforum: https://forum.eset.com/forum/34-eset-endpoint-products/

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