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Marcos

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Posts posted by Marcos


  1. The reference to CIMSYS Inc is weird, it seems to be a really small Korean company:

    Cimsys Inc is a semiconductors company based out of 1831 E 71st St, Tulsa, Oklahoma, United States.
    Company size: 1-10 employees

    At https://forums.att.com/conversations/att-internet-features/is-this-a-loop-or-is-someone-trying-to-get-into-my-network/5e43a9a1c17a06619164ea04 I found: All mac addresses beginning with 00-11-22 belong to the owner Cimsys Inc in #301, Sinsung-Clean Bldg, 140, Nongseo-Ri, Kiheung-Eup Yongin-City Kyunggi-Do 449-711 Korea.

     
    Please enable advanced logging under Help and support -> Details for technical support and then run a network scan with CHM. Next disable logging and collect logs with Log Collector. When done, upload the generated archive along with the file C:\ProgramData\ESET\ESET Security\homenet.dat here. Maybe it will shed more info.
     

  2. C:\ESET\updater.dll doesn't exist:

    21:59:49,2630290    21:59:49,2630528    00:01:48.3802943    0.0000238    MirrorTool.exe    9564    1080    CreateFile    C:\ESET\updater.dll    NAME NOT FOUND    Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a    MirrorTool.exe  --mirrorType regular --intermediateUpdateDirectory C:\ESET\mirror_temp --offlineLicenseFilename EP_AV.lf --outputDirectory C:\ESET\mirror_final    9388    ESET    ESET Mirror Tool

    Please make sure to copy updater.dll from the zip package to c:\eset.

     


  3. By the way, we have our own EDR solution ESET Enterprise Inspector which leverages our products as well as LiveGrid, machine-learning and other technologies to provide CISO or administrators with insight into suspicious operations that occur in the network and allow for manual or automatic remediation. We currently provide 418 pre-defined rules that trigger on suspicious operations with an option to create new rules by an admin.

    image.png

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  4. The steps tell the same, ie. to send an ESMC component upgrade task:

    Upgrade process (alternative way to upgrade)

    validation-status-icon-warning IMPORTANT

    Upgrading ERA or older ESMC to the latest ESMC on the same VA does not upgrade other VA software (operating system, packages needed for proper functioning of ESMC Server). We recommend that you migrate the server after the pure upgrade.

    Upgrade the VA using Components Upgrade task:

    1.Upgrade ESMC Server first.

    2.Upgrade a ESET Management Agents sample group.

    3.If the upgrade of the sample is successful and Agents are still connecting, continue with the rest of the Agents.

     

    As the notice says, the ESCM component upgrade task won't update the OS and other non-ESET components so it makes sense to perform also migration according to the KB, however, it's not mandatory.


  5. ESET NOD32 Antivirus, ESET Internet Security and ESET Smart Security Premium version 13.2.16 have been released and are available to download.

    Changelog:

    Version 13.2.16

    • Fixed: Application freezes under certain circumstances

    Known issues:

    N/A

    Upgrade to Latest Version

    Upgrade my ESET Windows home product to the latest version

    If your ESET security product has not updated automatically yet, you can enforce product update by manually checking for update in the Update panel or wait until it updates automatically.

    Support Resources

    ESET provides support in the form of Online Help (user guides), fully localized application and Online Help, online Knowledgebase, and applicable to your region, chat, email or phone support.


  6. ESET NOD32 Antivirus, ESET Internet Security and ESET Smart Security Premium version 13.2.16 have been released and are available to download.

    Changelog:

    Version 13.2.16

    • Fixed: Application freezes under certain circumstances

    Known issues:

    N/A

    Upgrade to Latest Version

    Upgrade my ESET Windows home product to the latest version

    If your ESET security product has not updated automatically yet, you can enforce product update by manually checking for update in the Update panel or wait until it updates automatically.

    Support Resources

    ESET provides support in the form of Online Help (user guides), fully localized application and Online Help, online Knowledgebase, and applicable to your region, chat, email or phone support.


  7. Release Date: July 30, 2020

    ESET Endpoint Antivirus and ESET Endpoint Security for macOS 6.9.200.0 have been released and are available to download.

    Changelog:

    Version 6.9.200.0

    • Improved: Performance improvements of Real-time protection scanner under certain circumstances
    • Fixed: Rare crash of a scanner under special conditions
    • Fixed: 100% CPU load of esets_proxy service during communication with ESET Enterprise Inspector
    • Fixed: Web and Email protection alerts were not displayed in management console
    • Fixed: Saving proxy port number in application preferences did not work
    • Other minor bug fixes and improvements that improve overall product stability and security

    Upgrade to Latest Version

    Upgrade my ESET Endpoint products for macOS to the latest version

    Support Resources

    ESET provides support in the form of Online Help (user guides), fully localized application and Online Help, online Knowledgebase, and applicable to your region, chat, email or phone support.

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