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Posts posted by Marcos
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Please raise a support ticket for further assistance with the migration.
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Please raise a support ticket for help with finding the root cause of the issue.
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Administrator's confirmation about detected cloning required.
I assume the problem is unresolved detected cloning question: https://help.eset.com/protect_cloud/en-US/vdi.html
If that doesn't turn out to be the case, please raise a support ticket.
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Please raise a support ticket. The only thing that occurs me is that the program is crashing and egui is restarted so further investigation will be needed.
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Release Date: March 26, 2024
ESET PROTECT 11.0.19.0 virtual appliance has been released and is available to download.
Changelog:
Version 11.0.19.0
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CHANGED: Based on Rocky Linux 9 instead of CentOS
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REMOVED: MDM (reached EOL in 2023)
Upgrade to Latest Version
Upgrade my ESET PROTECT server to the latest version
How to determine the version of components belonging to the package
https://support.eset.com/en/kb3690Support Resources
ESET provides support in the form of Online Help (user guides), fully localized application and Online Help, online Knowledgebase, and applicable to your region, chat, email or phone support.
- Online Help (user guides)
- Visit www.eset.com/contact to email ESET technical support
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I've tried it today and it work. Are you still experiencing the issue?
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Please provide the following logs from such client:
C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs\status.html
C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs\trace.log -
Windows Server 2008 R2 is not listed among supported systems:
Nevertheless, I've tried it myself and didn't encounter any error:
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ESET PROTECT v8 reached EOL last year. Please make sure to upgrade to a supported version that received module updates:
https://support-eol.eset.com/en/policy_business/product_tables.html
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Please raise a support ticket to find out what the issue is.
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Please raise a support ticket to find out if such feature is planned in the future.
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Please raise a support ticket for help with troubleshooting the issue.
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The Uninstall tool must be run in safe mode when product services and drivers are not running. The tool cannot be run in normal mode to remove ESET.
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Does adding C:\XboxGames\Microsoft Flight Simulator\Content\FlightSimulator.exe to performance exclusions make a difference? Is the size of the file 6,8 GB?
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It depends where you downloaded the app from. It is unlikely that there would be so many false positives reported on an application. You can submit the file to ESET for a check as per the instructions at https://support.eset.com/en/kb141.
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Probably FP. The IP address was blocked due to malware detected on it in the past.
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What about creating a permissive url-based rule for the url you want to allow and another blocking rule for the youtube.com domain and putting it below it?
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Treba sa obratit na vyrobcu FACEIT anti-cheat aplikacie, problem je na ich strane s nespravnou detekciou ESET ovladaca.
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Evidentne sa jedna o falosny poplach danej anti-cheat aplikacie.
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The website will be unblocked shortly.
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39 minutes ago, Flamaster said:
Eset Support please correct the link (Download button) because it still points to a previous version
We could not find any issue on the download page. The Download button points to v11.0.19.0 protect_appliance.ova.
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You have posted in the General forum so it is not clear what product you are referring to. Is it ESET Inspect or ESET Inspect on-prem? Anyways, there's no such option to use the event as a criterion for ESET Inspect exclusions.
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The website will be unblocked as of the next update today.
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Perhaps it could be possible to run a disk wiper tool remotely via the Run command task providing that it's located in a folder shared for other machines in the network. However, if you mean a complete disk wipe and not just rewriting unused space with zeroes, it won't be possible as long as the OS is running and you'd need to take the machine offline and run a disk wiper after booting from another medium I assume.
Curiosity.ai - false positives?
in Malware Finding and Cleaning
Posted
As I wrote, you should submit the sample to ESET first. Without it, it's impossible to tell if the detection is correct or not. However, it's unlikely that so many detections reported on application files would be false positives.