ESS - The never ending update

[stackz 53]

Refer to my reply at: https://forum.eset.com/topic/330-eset-smart-security-7-beta-eset-nod32-antivirus-7-beta-released-–-give-feedback-and-win/page-13#entry3794

[zloyDi 3]

The same problem! Any comments from ESET?

[Ego_Dekker 15]

I could update to v8704 only via an update task in the Scheduler.

[Marcos 3,399]

The issue is being investigated. I was able to update v7 without an issue on Windows XP so far.

[Guest ESET fan]

Yesterday updated manually without problems, now tried to manually updating till now its not finished, it has been like this for hours.

[KOR 4]

Same here.  KOR-

[Guest Alex O'brien]

Same here... "Application Update" is taking forever without any progress at all!

[Guest durus]

Hello,

 

the same problem with me. Endless update loop, Eset 7 uninstalled, Eset 6 installed.

Please fix the problem.

 

My System

 

Win8 64bit

[Marcos 3,399]

Please confirm or deny my assumption that automatic updates are downloaded fine as long as an automatic update task is scheduled and the only issue is that Application update gets stuck.

[0strodamus 4]

This is happening to me too, but with EAV, not ESS. It is not the Application update. That worked fine. It is the virus signature database update. This happened with the scheduled update and also a manual update I initiated after a reboot. The last successful update was 8704 (20130819). The update GUI needs a Stop or Cancel button added (unless there's another way to cancel an update I'm unaware of).

 

FYI: There's a couple other users affected who posted in the beta feedback thread.

[Ego_Dekker 15]

Please confirm or deny my assumption that automatic updates are downloaded fine as long as an automatic update task is scheduled and the only issue is that Application update gets stuck.

Confirm.

[zerotox 2]

Please confirm or deny my assumption that automatic updates are downloaded fine as long as an automatic update task is scheduled and the only issue is that Application update gets stuck.

I can also confirm.

[Guest Guest]

 

Please confirm or deny my assumption that automatic updates are downloaded fine as long as an automatic update task is scheduled and the only issue is that Application update gets stuck.

 

 

Yes ist correct. Connection error to the Server?

[KOR 4]

It is the 'application update' that is looping continually for me.  My virus sig. update is at 8704 but is grayed out.   KOR-

 

Please confirm or deny my assumption that automatic updates are downloaded fine as long as an automatic update task is scheduled and the only issue is that Application update gets stuck.  My virus sig. update is at 8704 but is grayed out.   KOR-

I can also confirm.

 

[Froschschenkel 0]

Connection Timeout,  DNS Problem at Eset update server address?

[xxJackxx 16]

Same here. Would it not be better to have it fail than to have it stuck running in a loop that does not end and cannot be cancelled?

[Blackfoot 0]

Hi,

 

Updating the virus signature is OK. But when it ended immediately appear updating applications that continue indefinitely. The progress bar is empty. I had to restart the computer to interrupt the operation.

 

hxxp://fotkica.com/slike.php?slika=1_105918579_Image%202.jpg

 

OS: Win XP SP3 ( 32 bit )

OS: Win 7 ( 32 bit )

[Guest ThatEntity]

ok after I reinstalled ESSv7.0.104.0 and right after the updates I press update again to see if reinstalling it fixes the problem of the forever Update progress 0 kB / 0 kB File name: update.ver then it stays like that talking up resources on my quad core from 18-75%. so far I've only tested pre-release updates.

[Guest trjam]

tic ask before downloading program component then reboot. This will at least stop the endless cycle.

[Temp Member 2]

Same issue here.

 

@ Marcos, It is me manually pressing update that get stuck its the Virus Signature Database that get stuck forever but the message does say "update not need" so it did update the 1st time but just cannot close after doing so.

 

Pressing the Application Update beforehand runs and closes fine.

 

This means the button stays greyed out and the tray icons spins forever till a reboot.

[puff-m-d 108]

Same issue here - application update hanging/endless loop - ESS 7.0.104.0 on Windows 8 Pro x64.

 

It is the 'application update' that is looping continually for me.  My virus sig. update is at 8704 but is grayed out.   KOR-

 

 

[GothicDeath 4]

Yes, its fun watching the non-ever ending spinning logo lol, Modual updates is the problem. Win 8 pro x64.

[Guest TJR]

Same issue. The application update is stuck in a never-ending cycle of trying to update. If I reboot, it stops, but will start up automatically within a few minutes.

[Guest trjam]

temporarily disable updates

[cyberhash 141]

Problem does not seem to be with the application update as that is what is looping with me but my settings have always been....

Ask before downloading program components, also i don't have auto check for program updates ticked.

 

 

Prior to the problem occurring this evening

 

Win7 X64