Peter Randziak
ESET Moderators-
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Everything posted by Peter Randziak
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Online Scanner file loss?
Peter Randziak replied to Martin Redeye's topic in ESET Standalone Malware Removal Tools
Hello Martin, the quarantine is located in the Users folder so if you manually deleted it you, the quarantined files got lost with it. The quarantine is described in http://support.eset.com/kb405/?locale=en_US Q10 Why are infected files moved to the quarantine after the scan? The restoration of files quarantined by ESET Online scanner is described in http://support.eset.com/kb2915/?locale=en_US Regards, P.R. -
Hello, can you please try to run it from a different browser if possible? The actual version is available at https://www.eset.com/int/home/online-scanner/ Please post the URL from which you tried to run it originally. Regards, P.R.
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Strange Certificate error - site being blocked
Peter Randziak replied to peteyt's topic in Malware Finding and Cleaning
Hello, the site was blocked due to false positive HPKP violation. As far as I known only Insider builds were affected (the use updates which are even ahead of the pre-release updates). Fixed Internet protection module 1307 is being distributed in that channel since about 30.5.2017 10:35 CEST Thank you once again for the report, P.R. -
Hello segFault, support for RMM (Remote Monitoring and Management) was added and except of that various bug fixes. The bug fixing and overall stabilization is also the mail goal of upcoming Dev / QA rounds so the new version can be released in the best possible condition for our customers. Regards, P.R.
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Strange Certificate error - site being blocked
Peter Randziak replied to peteyt's topic in Malware Finding and Cleaning
Hello guys, the issue has been identified as a bug on our side, will be fixed in Internet protection module, expected version 1307. thank you once again for the report. Regards, P.R. -
Strange Certificate error - site being blocked
Peter Randziak replied to peteyt's topic in Malware Finding and Cleaning
Hello guys, thank you for the report, we will check it, I got the site blocked as well. Regards, P.R. -
Virus of the Past Ripper keeps showing up?
Peter Randziak replied to Xander0311's topic in Malware Finding and Cleaning
Hello Xander, thank you for the logs (I recommended that tool because it dumps the boot sector, not to actually check Olmarik / Olmascoi presence on that system), I will check them with the Malware research lab and let you know, it may take some time. Regards, P.R. -
Virus of the Past Ripper keeps showing up?
Peter Randziak replied to Xander0311's topic in Malware Finding and Cleaning
Hello Xander, or you may dump the boot sector and send me it via a private message to check. One of our tools, which does it is the ESET Olmarik / Olmasco cleaner https://download.eset.com/com/eset/tools/cleaners/olmarik_olmasco/latest/esetolmarikolmascocleaner.exe just run it and take to logs produced by it. Regards, P.R. -
Virus of the Past Ripper keeps showing up?
Peter Randziak replied to Xander0311's topic in Malware Finding and Cleaning
Hello Xander, can you please paste the appropriate lines from the ESET Endpoint's detected threats log? Regards, P.R. -
Hello Kris, the issue is related probably to the Protected service feature. Proxifier as LSP provider wants to get to our winsock stack but protected service denies it and therefore we have no connection. Disabling the Protected service in the advanced setup, followed by system restart should enable you to activate your EIS. Regards, P.R.
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Hello Domo, O.K. thank you for the reports, will have to check it as well. Regards, P.R.
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Hello Domo, I will check it with the KB team. Regards, P.R.