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Samoréen

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Samoréen last won the day on January 30

Samoréen had the most liked content!

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    http://www.ppphoto.fr

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    Photography

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  1. Samoréen

    Error when applying differential update

    My TEMP/TMP environment variables now point to C: . Let's see if this changes anything...
  2. Samoréen

    Error when applying differential update

    OK. This SSD is an OCZ one, so I downloaded the corresponding utility which reports that everything is OK. No block removed, spare blocks still at 100% available, health is at 100%, temperature is low, etc. After a full scan, HD Tune has the same opinion about this disk. No error reported, scan window green from first to last block.
  3. Samoréen

    Error when applying differential update

    Yes. But the problem can disappear during 2 or 3 days (or more) and then show up again.
  4. Samoréen

    Error when applying differential update

    No. I have one application where this path is hard-coded and that re-creates it when it is deleted.
  5. Samoréen

    Error when applying differential update

    Hi, No. I have 2 SSDs. C: is a SSD with a single partition. D: is a HDD and E: is an older SSD dedicated to temporary folders and files and to scratch files for my photo applications. It haf only one partition but it has 3 partitions : one for the pagination file, one for the temporary files and folders and one for the scratch files. I made this to make sure that the temporary files and the pagination file were moved to another physical location. I'll try to add a small pagination file to C: but moving the temporary files and folders back to C: is a problem because the disk will not be big enough, I'm afraid. I'll try.
  6. Samoréen

    Error when applying differential update

    The archive file is now ready for download.
  7. Samoréen

    Error when applying differential update

    Peter, Despite the massive reorganization and re-partitioning of my E: disk, the problem occurred again this afternoon. This time, I could collect all the necessary information. Here is how I proceeded... These updates always fail the same way : 1. I'm notified of the error. 2. The first manual update attempt always fails. 3. The second manual update attempt always succeeds. So I collected the requested files before the first attempt, ran it while Process Monitor was running, and then collected again the requested folders and logs after that first manual attempt failed. Then I ran the manual update again (which, as expected, succeeded) and collected again everything. The result is an enormous ZIP file (1,2 GB) that is currently uploading to Dropbox : https://www.dropbox.com/s/q7813a2jh0q5uj3/EAVLogs.zip?dl=0 The file shouldn't be ready for download before this night (19:30-20:30 french time). I'll notify you if it is uploaded faster than expected. Now a remark : if the problem is actually due to a random failure of my E: disk, I can't understand why it always occurs the same way, as described above. This is too repetitive to be random. From the beginning, the first manual attempt always failed and the second one always succeeded (at least they were reported as such). As you can see from the attached screen capture, the Advanced logging switch generated additional messages. It seems that after the second manual attempt (which I considered as successful) nothing was actually installed : retval = 00005007 [NOT NEED] . Not needed ? So why try to update ? Or was the apparently failed first update attempt actually successful ? I think that there is more about this issue than a mere disk failure (which may actually exist, of course).
  8. Samoréen

    Error when applying differential update

    Hi itman, You're correct about the permission settings. But if a user is able to manage the location of the TEMP folder, he should also be able to manage the access permissions accordingly. I know that some applications, instead of using the Windows API in order to retrieve this kind of information, are using hard-coded strings. It's just nonsense . Such applications are written by incompetent developers and should not be used because if these programmers are able to do that, they are likely to make similar mistakes in other programming areas. As for the OS, I'm not aware of any problem with TEMP folders redirection. I'm doing this since years and never noticed any issue. Trying to move the Users\xxxxxx folders to a non-system partition is another problem, though, and I agree that this should be avoided.
  9. Samoréen

    Error when applying differential update

    OK. I have checked the disk and no problem was reported. I have reorganized this SSD so that the whole TEMP folder was moved to another location (partition). That partition is now dedicated to the TEMP folder. Other folders have been left in the E: disk and the pagination file (which was in the same partition as the TEMP folder) also has now its own partition. We'll see if this changes something. I'll keep you informed.
  10. Samoréen

    Error when applying differential update

    Thanks Peter, Strange. I'll check again this disk and try to relocate the TEMP/TMP folder. It's a NTFS formatted SSD which doesn't have exFAT, though. I'll let you know if I detect some problem. Thanks again.
  11. Samoréen

    Error when applying differential update

    Thanks Phil, I'm feeling less alone. I had the problem again today and as usual, the update succeeded after the second manual attempt. Unfortunately, I was just back to my office and Process monitor was not active.
  12. Samoréen

    Error when applying differential update

    No new error since 06-09-2018 18:24. I'll be on the road for a while. I guess I'll get a lot of updates when I'm back.
  13. Samoréen

    Error when applying differential update

    New Detection Engine update at 18:50. No error.
  14. Samoréen

    Error when applying differential update

    I checked all my disks more deeply and they are all healthy, especially my system disk (C: - SSD) and E: (disk where all temp and scratch files are stored - also a [recycled] SSD). Also, it's hard to believe that a hardware or network failure would only affect ESET files. Never had problems when downloading Windows updates (which are also signed), software updates from Adobe and other software vendors which are signed as well and lots of big image files which are not signed but where any corruption either in the header or in the image part can be immediately spotted. Not talking about other updates like those of Malwarebytes and the regular checking made by my backup software (Acronis). When I say signed, I mean either actually signed or submitted to a CRC check or similar. Also, I'm running a lot a Microsoft .Net software using signed units that are regularly updated. Also, I had a look at the statistics of my ISP's router and the error ratio is extremely low and when errors occur, they are of the auto-corrected kind. They are fixed before my PC sees them. OK. Still waiting for the next update. The last one was at 14:34 and it didn't fail.
  15. Samoréen

    Error when applying differential update

    Peter, I cannot reproduce at will since this problem randomly occurs when the Detection Engine is updated. How could I know when these updates occur and which one will fail ? This means that I should leave Advanced logging enabled all the time. OK but as I already mentioned in one of my messages in answer to the same recommendation made by Marcos, Please note that Advanced logging disabled itself multiple times after I enabled it. It also disabled itself just after the last module update. Which process ? Should I capture all events for all processes ? For the reasons explained above, this will generate a huge log until the problem occurs again.
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