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Everything posted by Marcos
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Dynamic Group for Agent less Computers
Marcos replied to fchelp's topic in ESET PROTECT On-prem (Remote Management)
This is not possible because the membership in dynamic groups is evaluated by the ERA agent installed on computers. -
If the message appears only for a short time and then it disappears, the potential risk of getting infected with a new malware should be very low. Please try changing the update type to pre-release updates in the advanced update setup and see if it makes a difference. Should the warning still appear, please create a Wireshark log with network communication from that time captured.
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Only one real-time protection can be active at a time. You can disable automatic start of real-time protection in the advanced setup but this will substantially deteriorate protection provided by ESET. The best would be to convince the admins to allow ESET as an alternative AV but that'd be probably a lost battle.
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"Les informations de mise à jour ne sont pas cohérentes"
Marcos replied to kaskitewatim's topic in ESET NOD32 Antivirus
We've received the following notice instead of the actual update.ver file: Application Blocked! You have attempted to use an application which is in violation of your internet usage policy. NOD32.Update Category: Update URL: http://91.228.166.16/eset_upd/v10/dll/update.ver Client IP: 10.12.17.7 Server IP: 91.228.166.16 User name: Group name: Policy: bae90eb4-0f61-51e5-bbf5-e5d9f4906456 FortiGate Hostname: Blumarine_Attitude It appears that you connect to the Internet from a company's network and FortiGate blocked the network communication with an ESET's update server. -
What Years do Versions 9, 10, 11 Correspond to?
Marcos replied to TheOne's topic in ESET NOD32 Antivirus
We will continue to use version numbers but they will be used rather for internal identification of products than being used in marketing and sale. -
"Les informations de mise à jour ne sont pas cohérentes"
Marcos replied to kaskitewatim's topic in ESET NOD32 Antivirus
Please install Wireshark and capture the network communication during an update. When done, save the log in the pcap format and attach it here or send it to me via a private message. -
Please collect logs with ESET Log Collector in case we'll need it for analysis. Then uninstall EIS and install the latest version from scratch. EIS should not download the Password manager since it's only a part of ESET Smart Security Premium (ESSP). If you attempt to change the installed product, are you offered ESSP as well?
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What Years do Versions 9, 10, 11 Correspond to?
Marcos replied to TheOne's topic in ESET NOD32 Antivirus
The years in the version number were just for the marketing purposes in some countries. In Slovakia we never named them version 2015, 2016, etc. but we've always used the internal number (v9, v10, v11,...) for reference. Consumer products are now provided more like as a service than a product with a new version released each year. It's similar to Windows OS; in the past Microsoft had Windows 95, 98, Windows XP, etc. and now has Windows 10 with regular updates and bigger OS updates at times, such as the last Falls Creator Update. -
First of all, please uninstall ESET, then run the Uninstall tool in safe mode and install the latest v11 from scratch. Should the problem persist, collect logs with ELC, upload the generated archive to a safe location (e.g. OneDrive, Dropbox, etc.) and drop me a private message with a download link.
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Future changes to ESET Endpoint programs
Marcos replied to Aryeh Goretsky's topic in ESET Endpoint Products
Please create a new topic for this. It sounds rather like a bug than something to be improved in future versions. Also provide a screen shot of the window where you enter the email address since I have no clue what you mean by "sender filter". I was able to enter an email address with the "loan" TLD in the smtp notifications setup. -
EFSW 6.5 cannot create a mirror for Endpoint 6.6+ since it uses a different format of module files. However, you can use the Mirror tool to create a mirror and install a simple HTTP server that will serve the mirror content to Endpoint 6.6 clients.
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I'm afraid there's no way to work around it than by using exclusions.
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There's a solution for you; just run: eis_nt64_ENU.exe --silent --accepteula --language 1034 --msi-property ADMINCFG="%path_to_the_cfg_xml%"