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Found 22 results

  1. Dear ESET, i have same question with them https://forum.eset.com/topic/6819-mirror-tool-status-code/ whether it was created error code mirror tools translated? for example i have error : perfrom full mirror failed with error: undocumented serious error. Error code is: 4122 Error occured. King Regards.
  2. I have recently installed ESET File Security on one of our Windows servers, I have installed version 6.5.12013.0. I plan to set this server to create the mirror, for updating ESET Endpoint Antivirus on our 9 client PCs. Please can you confirm that the mirror will contain the correct definitions updates for ESET Endpoint Antivirus 6.6x? Or should I create the mirror from one of these client PCs instead of the server (not ideal). Many thanks in advance for your assistance. We are unable to use the HTTP proxy in our current environment, so we want to just use the simple mirror method.
  3. hello everyone, i'll make this short, we upgraded ERA 5.x to 6.x recently, i know there have been too many frustration over the new ERA but i managed to get my way through looking around the forums for similar issues. my bumper right now is obviously the updates which is a huge concern (over 340 clients with outdated DB). here's what was done: Apache HTTP proxy was installed with the all-in-one installer Apache HTTP proxy was configured as per the article here did not set a password for Apache access webpage access test for Apache installation (hxxp://localhost:3128/index.html) is accessible successfully policy was made to set update server as per the same article above clients being tested have agent installed clients being tested are using EAV v 5.x in the EAV client: when i enter the update server as 200.200.200.25:3128 > apply > try updating. i get bad link to update server p.s.: 200.200.200.25 is ERA's server i checked the Apache error log and found this not so helpful log: AH01797: client denied by server configuration: proxy:hxxp://200.200.200.25:3128/update.ver i double checked the httpd.conf file just to make sure i applied the configuration as illustrated in the article, while doing so, i did set the logging to debug and under <Proxy *> i changed deny from all to allow from all restarted Apache service tried update on client again, it failed again i checked Apache error log again and got the below logs: most notably the File does not exist: C:/Program Files/Apache HTTP Proxy/htdocs/update.ver mod_cache.c(717): (OS 5)Access is denied. : [client 200.200.200.180:63461] AH00765: cache: Cache provider's store_body failed for URI hxxp://update.eset.com/v5-rel-sta/mod_023_pegasus_7229/em023_32_l0.nup appreciate your help guys here's some of the last line in the log file: [Thu Nov 26 13:59:10.813126 2015] [authz_core:debug] [pid 4728:tid 1332] mod_authz_core.c(834): [client 200.200.200.180:63461] AH01628: authorization result: granted (no directives) [Thu Nov 26 13:59:10.813126 2015] [cache:debug] [pid 4728:tid 1332] mod_cache.c(505): [client 200.200.200.180:63461] AH00757: Adding CACHE_SAVE filter for hxxp://update.eset.com/v5-rel-sta/mod_023_pegasus_7229/em023_32_l0.nup [Thu Nov 26 13:59:10.813126 2015] [cache:debug] [pid 4728:tid 1332] mod_cache.c(539): [client 200.200.200.180:63461] AH00759: Adding CACHE_REMOVE_URL filter for hxxp://update.eset.com/v5-rel-sta/mod_023_pegasus_7229/em023_32_l0.nup [Thu Nov 26 13:59:10.813126 2015] [proxy:debug] [pid 4728:tid 1332] mod_proxy.c(1157): [client 200.200.200.180:63461] AH01143: Running scheme http handler (attempt 0) [Thu Nov 26 13:59:10.813126 2015] [proxy:debug] [pid 4728:tid 1332] proxy_util.c(2145): AH00942: HTTP: has acquired connection for (*) [Thu Nov 26 13:59:10.813126 2015] [proxy:debug] [pid 4728:tid 1332] proxy_util.c(2199): [client 200.200.200.180:63461] AH00944: connecting hxxp://update.eset.com/v5-rel-sta/mod_023_pegasus_7229/em023_32_l0.nupto update.eset.com:80 [Thu Nov 26 13:59:10.828751 2015] [proxy:debug] [pid 4728:tid 1332] proxy_util.c(2408): [client 200.200.200.180:63461] AH00947: connected /v5-rel-sta/mod_023_pegasus_7229/em023_32_l0.nup to update.eset.com:80 [Thu Nov 26 13:59:10.875626 2015] [proxy:debug] [pid 4728:tid 1332] proxy_util.c(2782): AH02824: HTTP: connection established with 38.90.226.39:80 (*) [Thu Nov 26 13:59:10.875626 2015] [proxy:debug] [pid 4728:tid 1332] proxy_util.c(2936): AH00962: HTTP: connection complete to 38.90.226.39:80 (update.eset.com) [Thu Nov 26 13:59:12.219376 2015] [proxy:debug] [pid 4728:tid 1332] proxy_util.c(2160): AH00943: *: has released connection for (*) [Thu Nov 26 13:59:12.219376 2015] [proxy:debug] [pid 4728:tid 1332] proxy_util.c(2878): [remote 38.90.226.39:80] AH02642: proxy: connection shutdown [Thu Nov 26 13:59:12.219376 2015] [cache:debug] [pid 4728:tid 1332] cache_storage.c(664): [client 200.200.200.180:63461] AH00698: cache: Key for entity hxxp://update.eset.com/v5-rel-sta/mod_023_pegasus_7229/em023_32_l0.nup?(null)is hxxp://update.eset.com:80hxxp://update.eset.com/v5-rel-sta/mod_023_pegasus_7229/em023_32_l0.nup? [Thu Nov 26 13:59:12.219376 2015] [cache:debug] [pid 4728:tid 1332] mod_cache.c(1333): [client 200.200.200.180:63461] AH00769: cache: Caching url: hxxp://update.eset.com/v5-rel-sta/mod_023_pegasus_7229/em023_32_l0.nup [Thu Nov 26 13:59:12.219376 2015] [cache:debug] [pid 4728:tid 1332] mod_cache.c(1339): [client 200.200.200.180:63461] AH00770: cache: Removing CACHE_REMOVE_URL filter. [Thu Nov 26 13:59:12.219376 2015] [cache:debug] [pid 4728:tid 1332] mod_cache.c(717): (OS 5)Access is denied. : [client 200.200.200.180:63461] AH00765: cache: Cache provider's store_body failed for URI hxxp://update.eset.com/v5-rel-sta/mod_023_pegasus_7229/em023_32_l0.nup [Thu Nov 26 13:59:12.250626 2015] [authz_core:debug] [pid 4728:tid 1332] mod_authz_core.c(834): [client 200.200.200.180:63471] AH01628: authorization result: granted (no directives) [Thu Nov 26 13:59:12.250626 2015] [cache:debug] [pid 4728:tid 1332] mod_cache.c(505): [client 200.200.200.180:63471] AH00757: Adding CACHE_SAVE filter for hxxp://update.eset.com/v5-rel-sta/mod_023_pegasus_7229/em023_32_l0.nup [Thu Nov 26 13:59:12.250626 2015] [cache:debug] [pid 4728:tid 1332] mod_cache.c(539): [client 200.200.200.180:63471] AH00759: Adding CACHE_REMOVE_URL filter for hxxp://update.eset.com/v5-rel-sta/mod_023_pegasus_7229/em023_32_l0.nup [Thu Nov 26 13:59:12.250626 2015] [proxy:debug] [pid 4728:tid 1332] mod_proxy.c(1157): [client 200.200.200.180:63471] AH01143: Running scheme http handler (attempt 0) [Thu Nov 26 13:59:12.250626 2015] [proxy:debug] [pid 4728:tid 1332] proxy_util.c(2145): AH00942: HTTP: has acquired connection for (*) [Thu Nov 26 13:59:12.250626 2015] [proxy:debug] [pid 4728:tid 1332] proxy_util.c(2199): [client 200.200.200.180:63471] AH00944: connecting hxxp://update.eset.com/v5-rel-sta/mod_023_pegasus_7229/em023_32_l0.nupto update.eset.com:80 [Thu Nov 26 13:59:12.250626 2015] [proxy:debug] [pid 4728:tid 1332] proxy_util.c(2408): [client 200.200.200.180:63471] AH00947: connected /v5-rel-sta/mod_023_pegasus_7229/em023_32_l0.nup to update.eset.com:80 [Thu Nov 26 13:59:12.391251 2015] [proxy:debug] [pid 4728:tid 1332] proxy_util.c(2782): AH02824: HTTP: connection established with 38.90.226.39:80 (*) [Thu Nov 26 13:59:12.391251 2015] [proxy:debug] [pid 4728:tid 1332] proxy_util.c(2936): AH00962: HTTP: connection complete to 38.90.226.39:80 (update.eset.com) [Thu Nov 26 13:59:12.610001 2015] [cache:debug] [pid 4728:tid 1332] cache_storage.c(664): [client 200.200.200.180:63471] AH00698: cache: Key for entity hxxp://update.eset.com/v5-rel-sta/mod_023_pegasus_7229/em023_32_l0.nup?(null)is hxxp://update.eset.com:80hxxp://update.eset.com/v5-rel-sta/mod_023_pegasus_7229/em023_32_l0.nup? [Thu Nov 26 13:59:12.610001 2015] [cache:debug] [pid 4728:tid 1332] mod_cache.c(1333): [client 200.200.200.180:63471] AH00769: cache: Caching url: hxxp://update.eset.com/v5-rel-sta/mod_023_pegasus_7229/em023_32_l0.nup [Thu Nov 26 13:59:12.610001 2015] [cache:debug] [pid 4728:tid 1332] mod_cache.c(1339): [client 200.200.200.180:63471] AH00770: cache: Removing CACHE_REMOVE_URL filter. [Thu Nov 26 13:59:12.610001 2015] [cache:debug] [pid 4728:tid 1332] mod_cache.c(717): (OS 5)Access is denied. : [client 200.200.200.180:63471] AH00765: cache: Cache provider's store_body failed for URI hxxp://update.eset.com/v5-rel-sta/mod_023_pegasus_7229/em023_32_l0.nup [Thu Nov 26 13:59:39.797501 2015] [authz_core:debug] [pid 4728:tid 1340] mod_authz_core.c(834): [client 192.168.50.44:54297] AH01628: authorization result: granted (no directives) [Thu Nov 26 13:59:39.797501 2015] [proxy:debug] [pid 4728:tid 1340] mod_proxy.c(1157): [client 192.168.50.44:54297] AH01143: Running scheme http handler (attempt 0) [Thu Nov 26 13:59:39.797501 2015] [proxy:debug] [pid 4728:tid 1340] proxy_util.c(2145): AH00942: HTTP: has acquired connection for (*) [Thu Nov 26 13:59:39.797501 2015] [proxy:debug] [pid 4728:tid 1340] proxy_util.c(2199): [client 192.168.50.44:54297] AH00944: connecting hxxp://200.200.200.25:3128/update.verto 200.200.200.25:3128 [Thu Nov 26 13:59:39.797501 2015] [proxy:debug] [pid 4728:tid 1340] proxy_util.c(2408): [client 192.168.50.44:54297] AH00947: connected /update.ver to 200.200.200.25:3128 [Thu Nov 26 13:59:39.797501 2015] [proxy:debug] [pid 4728:tid 1340] proxy_util.c(2782): AH02824: HTTP: connection established with 200.200.200.25:3128 (*) [Thu Nov 26 13:59:39.797501 2015] [proxy:debug] [pid 4728:tid 1340] proxy_util.c(2936): AH00962: HTTP: connection complete to 200.200.200.25:3128 (200.200.200.25) [Thu Nov 26 13:59:39.797501 2015] [authz_core:debug] [pid 4728:tid 1348] mod_authz_core.c(806): [client 200.200.200.25:2722] AH01626: authorization result of Require all granted: granted [Thu Nov 26 13:59:39.797501 2015] [authz_core:debug] [pid 4728:tid 1348] mod_authz_core.c(806): [client 200.200.200.25:2722] AH01626: authorization result of <RequireAny>: granted [Thu Nov 26 13:59:39.797501 2015] [core:info] [pid 4728:tid 1348] [client 200.200.200.25:2722] AH00128: File does not exist: C:/Program Files/Apache HTTP Proxy/htdocs/update.ver [Thu Nov 26 13:59:39.797501 2015] [proxy:debug] [pid 4728:tid 1340] proxy_util.c(2160): AH00943: *: has released connection for (*) [Thu Nov 26 13:59:39.797501 2015] [proxy:debug] [pid 4728:tid 1340] proxy_util.c(2878): [remote 200.200.200.25:3128] AH02642: proxy: connection shutdown [Thu Nov 26 14:00:19.063126 2015] [authz_core:debug] [pid 4728:tid 1340] mod_authz_core.c(834): [client 192.168.50.46:52218] AH01628: authorization result: granted (no directives) [Thu Nov 26 14:00:19.063126 2015] [proxy:debug] [pid 4728:tid 1340] mod_proxy.c(1157): [client 192.168.50.46:52218] AH01143: Running scheme http handler (attempt 0) [Thu Nov 26 14:00:19.063126 2015] [proxy:debug] [pid 4728:tid 1340] proxy_util.c(2145): AH00942: HTTP: has acquired connection for (*) [Thu Nov 26 14:00:19.063126 2015] [proxy:debug] [pid 4728:tid 1340] proxy_util.c(2199): [client 192.168.50.46:52218] AH00944: connecting hxxp://200.200.200.25:3128/update.verto 200.200.200.25:3128 [Thu Nov 26 14:00:19.063126 2015] [proxy:debug] [pid 4728:tid 1340] proxy_util.c(2408): [client 192.168.50.46:52218] AH00947: connected /update.ver to 200.200.200.25:3128 [Thu Nov 26 14:00:19.063126 2015] [proxy:debug] [pid 4728:tid 1340] proxy_util.c(2782): AH02824: HTTP: connection established with 200.200.200.25:3128 (*) [Thu Nov 26 14:00:19.063126 2015] [proxy:debug] [pid 4728:tid 1340] proxy_util.c(2936): AH00962: HTTP: connection complete to 200.200.200.25:3128 (200.200.200.25) [Thu Nov 26 14:00:19.063126 2015] [authz_core:debug] [pid 4728:tid 1348] mod_authz_core.c(806): [client 200.200.200.25:2736] AH01626: authorization result of Require all granted: granted [Thu Nov 26 14:00:19.063126 2015] [authz_core:debug] [pid 4728:tid 1348] mod_authz_core.c(806): [client 200.200.200.25:2736] AH01626: authorization result of <RequireAny>: granted [Thu Nov 26 14:00:19.063126 2015] [core:info] [pid 4728:tid 1348] [client 200.200.200.25:2736] AH00128: File does not exist: C:/Program Files/Apache HTTP Proxy/htdocs/update.ver [Thu Nov 26 14:00:19.063126 2015] [proxy:debug] [pid 4728:tid 1340] proxy_util.c(2160): AH00943: *: has released connection for (*) [Thu Nov 26 14:00:19.063126 2015] [proxy:debug] [pid 4728:tid 1340] proxy_util.c(2878): [remote 200.200.200.25:3128] AH02642: proxy: connection shutdown
  4. Good day All! I am working for an SMB and in our office we are using ERA 6.5. The help I want is information (or confirmation) from the community about how best to implement my aim of being able to oversee AV on the 5 sites I discuss below (it will reach 10 sites in 12 months time), while each site's endpoints all update themselves using one mirror onboard. In the office we have around 80 clients, connected to ERA which is installed on one server hosted in the cloud. This is all working fine, I am just stating what is in place and implemented properly before I move on. However we have 5 other sites located in a very remote geographical location which aren't configured in a very smart way at all - you'd be shocked to hear how they are set up, and I am aim to fix this pronto. Each site is a separate workgroup not connected to our domain, and uses a satellite link with 512kbps download link / 256kbps upload link. So internet bandwidth is a scare commodity. The 5 remote sites have 11 PCs per site, plus one Windows Server 2012 or Ubuntu Linux server. Each ESET Endpoint (either ver 5.x or 6.x) obtains it's update from the internet, from whatever the default ESET server is. We have no oversight at all about the status of each of these endpoints, it is down to the local user to report or we must remotely VPN to check each one manually. You know as much as me that this is a recipe for disaster. I have looked and the solution to the bandwidth problem is to set up a mirror server onboard, I have seen that this can be done very easily using the shared folder method and that this does not strictly require ERA. I understand that the HTTP/Apache proxy is a better implementation of mirroring. I could implement the Apache method using the all in one installer, I'll need to read up as it is simply just something I have not read enough about right now. I then would like to add all of these ESET Endpoints to the ERA console. This will solve the oversight problem. I aim to do this using the manual method, setting up a group for each site, since each of the sites are not on our domain and use a local Workgroup.I hope to be able to do this by re-configuring the existing clients, rather than have to re-install each endpoint if it is already running v6.x. What do you think? Many many thanks to you for reading.
  5. Hello everyone, I've replaced old Antivirus server ESET 5 to ESET 6 after using a long time. I'm having a trouble when I trying to create a mirror update server on ESET 6 Remote Administrator. Even though I had tried to find the way to create a mirror like the old one, ESET 5. Could you guys give me some idea about my issue ?
  6. With ERA 5, i can set client custom info for computers with mirror enabled or Update server. How can i do that in ERA 6 ? is it possible ?
  7. Hello, Im wondering how delayed updates work. I know you can active regular ou delayed updates for ESET server. You can do the same for computers. And you also can use mirroring for computers. Can someone explain me plz how these parameters interact ? Can I have regular update for my server, and a computer with delayed update ? And if a computer is mirroring updates for an other, both of them should have the same update type parameter ? (regular or delayed) Thank you !
  8. Hello How to use this option updat from usb? attach screenshot see & check if possible so how to update ...? like mirror files copy to usb or what? Regards Vimarsh panchal
  9. Just wanted to provide some feedback. I deployed the ESET ERA Appliance for HTTP Update Caching (the ERA running on TCP 3128) and it is working great for caching updates for our clients. I've read a lot on the forums with end-user frustration with deploying the HTTP Proxy update/cache servers and this was very easy. Just required ticking a box during the web-OVA configuration. I wanted to note that on all eight servers running updating caching using the OVA, I ran successfully the Linux Agent to include these full-ERA HTTP proxies in the dashboard of our Remote Administrator that handles client tasks. It looks like the ERAAgent installs the SELinux policy and caching works normally after running the agent. In other words, the main ERA server can now communicate with other full ERA servers (not something that can be done during initial setup via the web gui). You can see in the attached picture that these ERA servers are designated with a "02" as they are the second ERA servers at their respective sites and are being controlled from the main ERA web gui. Additionally, since they are rogue detection sensors, they are also reporting in data from detected rogue agents to the main ERA dashboard.
  10. Hey Eset very nice product ERA 6.2 i like it very much, but u i have question about how to create update mirror server & how to apply updates in clients from era server & can we save we save update in other folder & send updates from it to clients? please help me for this i follow kb links but i cant understand how to create it if u have any pdf or tutorial please send me. Regards Vimarsh
  11. Hey. I've configured ERA that every PC in company get updates from HTTP Server (IP: 192.168.1.13). On one workstation I've blocked all websites except windows update websites. Since I've blocked this websites this workstation cant get updates from this HTTP Server. I've added HTPP server's IP to trusted URLS, but it doesn't work. Any ideas ?
  12. We are trying to architect an ERA plan that will take into account laptop devices that are often not on our corporate network for long periods of time. We can always tell the local client to communicate directly with the ESET servers, but we also want the client to communicate with our ERA environment for auditing and tracking purposes. Is there a recommended design or plan that ESET has to allow for this? My first thought is to put an ERA proxy on our DMZ that will communicate with our ERA server. I would like to get other opinions and hear what others are doing for scenarios like this. Thanks in advance.
  13. Hello, I am trying to figure out if we need install just the Apache proxy or both the Apache and ERA Proxy on our remote servers. I've read the KB articles on the proxy setup and it doesn't clearly outline what the process is if you want to use Apache. Thank you, Evan
  14. Looks wie still have the protoscan2 bug on our primary mirror (ERAS 5). Clear update cache seems not working. If I create a new update mirror on some of our clients, the bug is fixed there. How can I fix it in eras? THX a lot,
  15. Hello everyone, We are trying to implement the eset suite of software to secure our servers and we are running into some issues. The first one that I would like to fix with your help is the absence of packages in the package manager when I try to setup a task to remotely install the antivirus software. In the remote administrator's web interface, I navigate to the task creation and I created a new task. Within this task, I am asked to select a package to install. Unfortunately, nothing is listed in the popup window except for a nasty "No data available" line. The server on which we set up the remote administrator is running Centos and the repository server in the configuration is set to "AUTOSELECT". Is there anything that I should monitor/check/troubleshoot in order to get something listed in that popup window? Thanks for any answer!
  16. Hi, i've looking for some information about installation process of Apache HTTP proxy on linux but i cant find anything. Is there any manual about this? The package I've downloaded from eset site is prepared for use in Windows. I think there should be no issues about running proxy under appache in any other operating system. It's a bit silly to run this proxy under windows where there is Virtual Appliance based on CentOS. Thanks. Marty
  17. Hi Champ, Is there any disaster recovery manual for ESET ERA and Endpoint Security Version 6 in the event of disaster ? Example: Prepare for disaster recovery, Perform disaster recovery Cheers, Aswath
  18. I have an issue that I've been banging my head against for a while now. I have ERA servers on my network. Two of them are running across satellite. Rather than get their updates (for the clients) from the web I want them to get it from a single primary server across our WAN. For reference the two satellite servers are Aly and Dut and the source server should be Sea. Sea is getting updates no problem and creates the mirror without any issues. But when I specify Dut and Aly to use Sea as the Update Server I get the error "Failed, BAD_URL (date/time)". The logs specify this as error 0x1203. Online searching tells me that this error means I have an incorrect server name. However if I'm on Dut or Aly I am able to browse to hxxp://sea:2221/update.verand it shows a massive text file with update information in it. Am I missing something as far as how to set this up? License keys have been re-applied. I haven't done a full uninstall/reinstall and would like to avoid that if possible. Thanks for any help you can provide.
  19. Hello, I am very new to the ESET management and deployment. I have two questions with respect to the ERA Server. Question 1: I have deployed two ERA servers in two locations (geographically two locations) and configured Replication between them. I have designated one server as Primary and other one as Member. Now, I am able to see both the ERA servers from the Primary Server console and clients of both ERA servers in the Primary Server as well. This is fine till this point. Now actually my question : If my users are travelling from one location from another location will the ESET Nod 32 Antivirus client installed on their laptops choose the Primary server automatically based on the location or they will be configured with one Primary server as fixed irrespective of the location? Question 2: I have a old ERA server in a different environment running on 4.x. It has almost 100+ clients having ESET NOD 32 Anti Virus Business Edition running on them. Now I need to upgrade this ERA server to 5.x. Will it impact the existing clients? I came across the forum for this question stating that when I upgrade all the client connections will be terminated. Also, I need to migrate the policy from 4.x to 5.x. But would like to get some more inputs on this like is there any tool from ESET that will do all the migration at the time or after the Version upgrade etc., Any help would be highly appreciated. Many thanks in advance.
  20. Hello, we are business user and using Eset Remote Administrator (version 5.1.34) in combination with Eset Endpoint Antivirus clients (version 5.0.2126.0). We noticed that server could not update virus signature database, it's stuck on version 9295. Update server is set to ''Choose automatically''. Clients whose policy is configured to update virus sig. database directly from Internet are updating without problem. Same problem occurred last week, miraculously reboot of server solved the problem but today it wasn't a case. Did someone had a similar problem? Every help appreciated. Regards.
  21. Hello, I configure an Eset File Security to be an update mirror for my Eset Endpoint Security clients. No problem to install the mirror... But why can't I get the Eset Endpoint Security available ? I just have Eset Smart Security updates... Anyone could help me ?
  22. Hello everyone, I'm having a big trouble from update processing of the ERA Server. When I try to download the update occurs the following error shown in the image below: ">hxxp:// My version is the Portuguese-BR, but this error tells about a error named 40021,1. Every time i try to start the update download this error occurs. I have looking for this error on ESET Knowledge Base but i have found nothing about that. If Someone could help, i will be very grateful, Tks Everyone
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