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reisender1967

E-Mail after signature update

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Since I do not use this function, I have no problems with this, do you need this function? At the moment.

I have the version 11.2.63.00 version also get and everything runs great

 

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Ah understand, then this is of course very problematic

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Very problematic indeed. Having the same situation here also. Have to check and delete a lot of e-mails every day with these false negatives.

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Hello guys,

sorry for the confusion, the plan for release stands, but a colleague told me, that the this should be fixed in the next service release after this one,...

Regards, P.R.

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FYI, It's been 2 months since the bug was reported. 

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The fix should be available in the next service release as mentioned. 

We didn't want to push too much changes now as it might affect stability of the product and this feature is considered to be a minor one for home users,...

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MANY small and home businesses use Eset "home".   Why?  Because they don't want to spend up to 4x the cost.   Your "home office" starts at 5 endpoints for $165.  Not practical for a home office consisting of 1 or 2 PCs or a small business with 4 to 10 PCs.   So, the conclusion is that Eset Home is NOT just for "home users".  Perhaps you should have a true small or home office version.  Right now, you don't.  So the "home" version is considered for use by small and "home office" users.    This is the reality of your home and business models. 

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My Customer is also still waiting for a resolution for this ennoying problem still present under 11.2.63.0 after more than three module updates

Customer site has running about 15 clients, we had to modify email reporting down to 2 most critical clients which would like to watch continuosly, but this is not the solution to delete unnecessary messages everyday which certainly are duplicated to supervisors smartphones.

And again: there are quite some reasons, why professional sites ( not 'home') prefer the basic 1:1 NOD32 protection. Cost efficieny, low managent effort, no separate supervision module, quick, fast .....

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This issue cannot be addressed by a module update. A fix will be included in the next hotfix build.

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4 hours ago, Marcos said:

This issue cannot be addressed by a module update. A fix will be included in the next hotfix build. 

This was already promised at the last hotfix.

Now that Windows' own protection is getting better and better, you might want to react faster.

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Hi 

 

im still getting update email notifications. Is there any update that will fix this issue. Only happening with NOD32 clients.

 

2018/09/21 11:52:02 AM - During execution of Kernel on the computer ESC-LOUIS, the following event occurred: Detection Engine was successfully updated to version 18088 (20180921).

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3 hours ago, Louis@Ativo said:

im still getting update email notifications. Is there any update that will fix this issue. Only happening with NOD32 clients.

This was already answered two posts above:

This issue cannot be addressed by a module update. A fix will be included in the next hotfix build.

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Any idea when the hotfix will be released or fixed binary in the mean time?

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13 hours ago, MarcFL said:

Any idea when the hotfix will be released or fixed binary in the mean time?

The release of v12 is planned for Q4/2018.

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Eset v12 Released - fixing the issue:  https://support.eset.com/news7047/

You can update by clicking on the Eset Icon in your tray, then select Update, Check For Updates and finally Update Now.  You'll need to reboot after the update.  Then turn email notifications back on if you turned them off due to the bug (Advanced Setup, Tools, Email Notifications).

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