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MarcFL

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  1. Upvote
    MarcFL gave kudos to Lee_ in Unable to exclude drives from scanning   
    Are you sure you can still import exclusions like this?  This is what I have done in previous versions, but in the latest version it will not import an exclusion for a whole drive, the import will only accept subfolders.
  2. Upvote
    MarcFL gave kudos to Jarod Stultz in HIPS "Notify User" Not Working   
    Thank you for this. I have been pulling my hair out for days trying to figure out why notifications were not displaying when both Desktop Notifications and HIPS blocking verbosity were set to Warning. Once I dropped desktop notifications to informative they started functioning properly. This is definitely a bug.
  3. Upvote
    MarcFL received kudos from Jarod Stultz in HIPS "Notify User" Not Working   
    Reported this bug to Eset:
    BUG REPORT
    Details: My custom HIPS rules are set to "Notify User" and Logging Severity set to Warning.   Under Desktop Notifications, Minimum Verbosity of events to display - It is also Set to "Warning".
    Bug:  No desktop notifications appear when a HIPS rule is triggered.  
    But they should appear because "Desktop Notifications, Minimum Verbosity" is set to Warning AND the HIPS rule is also set to Warning.    
    Note: If Desktop Notifications, Minimum Verbosity is set to Informative, HIPS notifications appear.    
    See Attached Screenshots and Forum post with all the details of this bug:
    https://forum.eset.com/topic/28730-hips-notify-user-not-working/
  4. Upvote
    MarcFL received kudos from Jarod Stultz in HIPS "Notify User" Not Working   
    Thanks for your reply.   The notifications should display when minimum verbosity is set to Warning as I explained.  I have no desire to set it to Diagnostic or Informative as a workaround.   I hope Eset fixes it.
  5. Upvote
    MarcFL gave kudos to Marcos in Eset Internet Security Failed to deal with Ransomware !!   
    Closing this topic due to trolling. The OP obviously also lyed, initially pretending to be a user who accidentally felt a victim of ransomare and then he turned out to deliberately perform amateurish tests by skewing the reality to bash ESET in favor of his favorite AVs 
  6. Upvote
    MarcFL gave kudos to itman in Eset Internet Security Failed to deal with Ransomware !!   
    Since you seem to be so keen on BitDefender's anti-ransomware behavior protection, note that it's not bullet-proof:
    https://sea.pcmag.com/security/5981/bitdefender-antivirus-plus
  7. Upvote
    MarcFL gave kudos to Scupper 1 in New license manager online broken   
    Yes, but if you login to the web portal, all of your devices are there but shown as, "not connected."
    Wouldn't it be easier for the customer to re-activate the device from the web portal?
    I didn't disconnect the device - ESET did.
  8. Upvote
    MarcFL gave kudos to FadeMind in New license manager online broken   
    Token engine was changed and new pair need to generated. Otherwise previous registered apps/devices will be `NOT SEEN` in myESET and their status will be misleading. 

    Removing all them from myESET (devices, not licenses!) and pair them again in app via login to myESET in App fix issue. 

    Sadly Devs does not inform people about this steps for properly myESET work. 
  9. Upvote
    MarcFL gave kudos to Scupper 1 in New license manager online broken   
    Why fix what wasn't broken?
    Prior to the "update" all my devices were visible there with their corresponding license.  Now I have to wrestle the devices  from my family and re-register them.  Why?
  10. Upvote
    MarcFL received kudos from Peter Randziak in New license manager online broken   
    Updating Eset NOD32 to the new version 14.1.19  fixes this issue.  You will be prompted to login to your license manager account by Eset NOD32 in Windows after the update is installed and you reboot.
  11. Upvote
    MarcFL gave kudos to PPMT in New license manager online broken   
    Hello MarcFL, I have to say I have noticed the same bug in licence manager, that happened right after my eset.som portal was updated at 21st of this month. Before the update everything was working well. I hope they will fix this bug soon. At least I know that I'm not only one with the same problem.
    With best regards MTPP
  12. Upvote
    MarcFL received kudos from Page42 in Unwanted marketing message   
    Same Here.  I purchased Eset DIRECTLY from Eset.  Thanks for looking into this Marcos.
    In my case, the setting "Display Marketing Messages"  was set to a question mark "?" (center of slider).

  13. Upvote
    MarcFL gave kudos to Page42 in Unwanted marketing message   
    I have IN-PRODUCT MESSAGING (display marketing messaging) disabled, but this popped up a few minutes ago.  Hope it was a one-off.
    NOD32 Antivirus 14.0.22.0
     
     

  14. Upvote
    MarcFL gave kudos to Page42 in Here are the Release Notes for New Version 14.0.21.0   
    Always seems backwards to me that users are given the opportunity to upgrade to a new version before they are able to consult a changelog.
  15. Upvote
    MarcFL gave kudos to cyberhash in Here are the Release Notes for New Version 14.0.21.0   
    The documentation for any general releases are available from the offline installer page on the Eset website.

    Under the advanced options for each particular download
     

  16. Upvote
    MarcFL gave kudos to itman in Here are the Release Notes for New Version 14.0.21.0   
    Appears Eset has changed how it is announcing and detailing new releases: https://support.eset.com/en/kb7674-what-s-new-in-eset-version-14-home-products
  17. Upvote
    MarcFL received kudos from Carl Seiler in HELP !! No Internet after Update to 13.2.18   
    Resolved - the long way:  I restored an backup image.  The 13.2.18 update was prepared but not installed.  I went into Eset advanced settings and disabled Protocol Filtering*.  Then uninstalled Eset and rebooted.   Installed 13.2.18 using the offline installer and internet is working again. 
    *Could not do this with a fresh install of 13.2.18 because you can't get into settings without registering and you can't register without internet.  You can't even activate evaluation without internet.
    Not happy Eset.
  18. Upvote
    MarcFL received kudos from Peter Randziak in Anti-Theft not compatible with new Samsung Galaxy S10   
    Done.  Thanks.
  19. Upvote
    MarcFL received kudos from cmit in Update Error: File not found on server   
    This is happening on my client workstations throughout the country.  This is an Eset issue.  Thanks.
  20. Upvote
    MarcFL received kudos from cmit in Update Error: File not found on server   
    Several different computers in different states with Eset NOD32 v12.0.31.0 are randomly reporting this error:
    During execution of Update on the computer xxx the following event occurred: File not found on server.

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