AnthonyQ

Good to know. Now, I am looking forward to more advanced features for ESEP users compared to EIS, such as LiveGuard and ML-based detection.

I installed ESET V8 from scratch and I also encountered this problem...

I agree that the test sample is not perfect, because it seems there are no random notes dropped after encryption—a common tactic used by real-world ransomware to demand ransom. That being said, the sample displays sufficiently malicious behavior to trigger behavior-based detection in Kaspersky and Bitdefender. This situation presents an excellent opportunity for ESET's research and engineering teams to reflect on the importance of post-execution detection, particularly behavior-based detection, an area where ESET currently has room for improvement.

Has the serious bug/issue with ESET Cybersecurity discussed at https://forum.eset.com/topic/41814-detection-engine-out-of-date-despite-just-checking/#comment-191002 been investigated and resolved by the ESET engineer? I’ve been patiently waiting for a response for almost a week, but still haven’t received satisfactory results. It also seems that many Mac users have encountered this issue.

Happened once again... Very annoying, any plan to fix it? @Marcos

Yes, I can confirm that this issue occurs on macOS 15, typically when the Mac restarts after entering sleep mode. The only solution for users is to restart the Mac.

Seems that all the samples I’ve posted here have been properly detected, which leads me to question whether submitting samples via email is the best approach, or if I should share file hashes on this forum instead. Anyway, I will also share three additional backdoor trojans that have been submitted but not detected yet: https://www.virustotal.com/gui/file/63285afce5ca55fba6111ef18317fd6dbe3444bf348ee383b9889de117233f72 https://www.virustotal.com/gui/file/581df120220b4da0cbe55c272e770411356277f8ea536755f0a653709983876e https://www.virustotal.com/gui/file/141e91c7ba01314e754d06b2cecd7bfebca3271852b3df18fd8eb985748a67a9

Lately, many of my email submissions to the ESET research team have gone ignored. This issue began last week. Previously, submissions were typically processed in a timely manner; they would usually respond once the analysis was complete. Even if they didn’t reply, I noticed that new signature-based detections were added for the malware samples I submitted, which was acceptable. However, now it seems that some clearly malicious samples are not being detected, even after I submitted them. For example: https://www.virustotal.com/gui/file/e921790b52c63a06fe5c3a5b523d27a94a5072161d925bf6bc4a06dd5b3585dc https://www.virustotal.com/gui/file/0c5fa39a951e9b20778c9556944aededf41978123addc2c904f9fb17bbb6dbfa https://www.virustotal.com/gui/file/db02922ce51bf69f6b3e9ca89b63f368091a979122cfed408a0b2b70a2fe432b - MBR killer, only blocked in the cloud but I think a signature-based detection is needed.

Same here. I've been encountering this issue occasionally recently. When the update problem occurs, I'm unable to perform manual file scans. A simple reboot can help resolve it.

Three submissions that were submitted more than four days ago have not been processed. The tracking numbers of these submissions are: TRACK#66A78B4102BA, TRACK#66A5F0BC032C, and TRACK#66A4DFD90011. Some typical malware samples in my submissions: 1. https://www.virustotal.com/gui/file/c0d694f24002c77382adfeaa0f3b9c28d93e2c07d761ccaa5fc9644389031c39 2. https://www.virustotal.com/gui/file/c23e81b2dd075d0794bc177355e70f9fd53c8b73ef89d0147c967f944f533b47 A follow-up email was also sent yesterday, but there was no response. @Marcos, please check the above cases, thanks.

Another submission ticket has been pending for two days now, still no response and no detection for https://www.virustotal.com/gui/file/3a11c2f00fbf780e0b216edf977555eeea92a41317975a8de859d5ca033f5055. The tracking ID is TRACK#6687CB46031E.

Thanks for sharing. So there's a misunderstanding. ECSP itself is not being discontinued, but ECSP V6 will be reaching its end of life, and this year, ECSP will be upgraded to V8. This makes sense because there are still some advanced security features missing in ECS that necessitate a higher-tier product like ECSP to include these features.

So there's only one version for macOS, ECS, in the future? This is certainly bad news for ESSP users on Mac. Yeah, ESET does not support HTTPS scanning on macOS. Also, the absence of pico updates and machine learning-based detection makes ECS less effective in terms of detection capabilities compared to the ESET PC version.

It's been quite a while since the last update of ESET Cyber Security Pro, and it still isn't natively compatible with Apple Silicon. As an ESSP user wanting an Apple Silicon-native AV product for Mac, I have to use ESET Cyber Security V7, which is a lower-tier product. So, I want to know when the next generation of ESET Cyber Security Pro will be released, hopefully including advanced security features like a firewall, machine learning detection, and LiveGuard.

All five samples in my post have now been detected: four were blocked in the cloud, and one was detected as GenKryptic... How about your sample?