MarcFL 33 Posted November 29, 2023 Posted November 29, 2023 (edited) "Browser Protection" Setting Missing from NOD32 17.0.15.0 Thank You. My Screenshot: Marcos Screenshot: On 11/21/2023 at 2:44 AM, Marcos said: Does temporarily disabling scanning of browser scripts make a difference? Other than that, ESET NOD32 Antivirus does not do anything else with browsers. Edited November 29, 2023 by MarcFL
ESET Staff JozefG 10 Posted November 29, 2023 ESET Staff Posted November 29, 2023 Can you please share what version of Configuration Module you have?
MarcFL 33 Posted November 29, 2023 Author Posted November 29, 2023 (edited) 5 hours ago, JozefG said: Can you please share what version of Configuration Module you have? JozefG thank you for responding. Configuration Module: 2099.6 11/23/2023 ------------------------------ Detection Engine;28319;11/29/2023 Rapid Response module;23379;11/29/2023 Update module;1039;10/23/2023 Antivirus and antispyware scanner module;1605.2;11/15/2023 Advanced heuristics module;1227;10/30/2023 Archive support module;1344;10/16/2023 Cleaner module;1244;9/28/2023 Anti-Stealth support module;1188;10/9/2023 Translation support module;1990;11/10/2023 HIPS support module;1466;9/19/2023 Internet protection module;1464;11/10/2023 Database module;1124;9/12/2023 Configuration module;2099.6;11/23/2023 Direct Cloud communication module;1134;10/5/2023 Rootkit detection and cleaning module;1033;9/16/2022 Network protection module;1692;7/15/2022 Cryptographic protocol support module;1082;11/6/2023 Deep behavioral inspection support module;1144;10/2/2023 Advanced Machine Learning module;1145;11/9/2023 Telemetry module;1066.1;5/24/2022 Security Center integration module;1038;7/28/2022 Edited November 29, 2023 by MarcFL
itman 1,790 Posted November 29, 2023 Posted November 29, 2023 This is a ver. 17.0.5 first. Browser protection module missing from this NOD32 installation.
MarcFL 33 Posted November 29, 2023 Author Posted November 29, 2023 (edited) 8 minutes ago, itman said: This is a ver. 17.0.5 first. Browser protection module missing from this NOD32 installation. Hi itman. I'm sorry, but I don't understand. 17.0.5? I'm talking about 17.0.15.0 that was recently released and I'm missing the Browser Protection module. Edited November 29, 2023 by MarcFL
Administrators Marcos 5,408 Posted November 29, 2023 Administrators Posted November 29, 2023 This is a known issue that occurs after automatic update of ESET NOD32 Antivirus to v17. You can resolve it by uninstalling EAV v17 and installing it using the live installer from ESET's website. If you use custom settings, export the configuration first and import it after reinstallation. P_ESSW-17576
MarcFL 33 Posted November 29, 2023 Author Posted November 29, 2023 (edited) 13 minutes ago, Marcos said: This is a known issue that occurs after automatic update of ESET NOD32 Antivirus to v17. You can resolve it by uninstalling EAV v17 and installing it using the live installer from ESET's website. If you use custom settings, export the configuration first and import it after reinstallation. P_ESSW-17576 OK. Thanks. That's a bummer. I guess I'll do it later. I have other computers with the same issue. Will this be fixed, or do I need to reinstall on all of them? I can't imagine that Eset is going to ask thousands of customers to reinstall. Edited November 29, 2023 by MarcFL
itman 1,790 Posted November 29, 2023 Posted November 29, 2023 30 minutes ago, MarcFL said: I can't imagine that Eset is going to ask thousands of customers to reinstall. Appears that's the case ....................🙄 2 hours ago, MarcFL said: Hi itman. I'm sorry, but I don't understand. 17.0.5? Sorry, meant ver. 17.0.15.
MarcFL 33 Posted November 29, 2023 Author Posted November 29, 2023 (edited) 57 minutes ago, Marcos said: This is a known issue that occurs after automatic update of ESET NOD32 Antivirus to v17. You can resolve it by uninstalling EAV v17 and installing it using the live installer from ESET's website. If you use custom settings, export the configuration first and import it after reinstallation. P_ESSW-17576 I've given this situation more thought. Eset should pull this faulty update immediately. I have multiple devices and I also manage other home users with Eset. I have no desire to reinstall on all those devices - most with custom settings. Please advise if this will be fixed in a future update. Also advise if this "Browser Protection" module is still operational even though the configuration page is missing. Thank You for your assistance. Edited November 29, 2023 by MarcFL cofer123 1
Chas4 10 Posted November 29, 2023 Posted November 29, 2023 Just confirmed a reinstall gives me that option
MarcFL 33 Posted November 30, 2023 Author Posted November 30, 2023 1. When will this be fixed in a future update? 2. Is the "Browser Protection" module still operational even though the configuration page is missing? Thank You
itman 1,790 Posted November 30, 2023 Posted November 30, 2023 1 hour ago, MarcFL said: Is the "Browser Protection" module still operational even though the configuration page is missing? In ver. 17.0.15, the Browser Protection module also controls Banking & Payment Protection functionality. If you are running Eset with "Secure all browsers" option enabled, when you open Chrome, Firefox, or Edge you should see the green border with "X" symbol on the right hand side of the web page. If this is the case, you can assume Browser Protection is operational.
Administrators Marcos 5,408 Posted November 30, 2023 Administrators Posted November 30, 2023 ESET NOD32 Antivirus contains only the advanced browser script scanner:
MarcFL 33 Posted November 30, 2023 Author Posted November 30, 2023 (edited) Thanks Marcos. But as outlined in this thread, the NOD32 automatic 17.0.15.0 update was defective and we do not see what you see (without uninstalling and reinstalling). Do you have any information on these outstanding issues. Thanks. 1. When will this be fixed in a future update? 2. Is the Browser Script Scanner module still operational even though the configuration page is missing? Thank You Edited November 30, 2023 by MarcFL
itman 1,790 Posted November 30, 2023 Posted November 30, 2023 (edited) 13 minutes ago, Marcos said: ESET NOD32 Antivirus contains only the advanced browser script scanner Ahh ............. No B&PP protection. No new Browser Privacy & Security protection. I guess the labeling "essential protection" sums up its features. Edited November 30, 2023 by itman
itman 1,790 Posted November 30, 2023 Posted November 30, 2023 7 minutes ago, MarcFL said: Is the Browser Script Scanner module still operational even though the configuration page is missing? After years of frequenting this forum, I can state with confidence the following. Eset "silence" to a posted problem means; 1. Yes. its a problem. 2. Eset doesn't want to discuss/admit the problem publicly. MarcFL 1
Administrators Marcos 5,408 Posted December 1, 2023 Administrators Posted December 1, 2023 15 hours ago, itman said: After years of frequenting this forum, I can state with confidence the following. Eset "silence" to a posted problem means; 1. Yes. its a problem. 2. Eset doesn't want to discuss/admit the problem publicly. We didn't deny the issue. In a post above I wrote: This is a known issue that occurs after automatic update of ESET NOD32 Antivirus to v17. We are working on a hotfix that should be available soon. Neither ESET Internet Security nor ESET Smart Security or ESET Security Ultimate are affected. Chas4 and constexpr 2
Administrators Marcos 5,408 Posted December 1, 2023 Administrators Posted December 1, 2023 16 hours ago, itman said: Ahh ............. No B&PP protection. No new Browser Privacy & Security protection. I guess the labeling "essential protection" sums up its features. Yes, ESET NOD32 Antivirus provides only essential protection. It doesn't have Network protection to protect the machine from exploits exploiting vulnerabilities in network protocols nor IDS with RDP & SMB brute-force protection. It's also missing antispam, Parental Control, Anti-Theft, Safe banking and browsing and Broser privacy and security features. The lowest tier Home Security Essential subscription contains ESET Internet Security, not ESET NOD32 Antivirus.
itman 1,790 Posted December 1, 2023 Posted December 1, 2023 25 minutes ago, Marcos said: We are working on a hotfix that should be available soon. 👍 MarcFL 1
MarcFL 33 Posted December 1, 2023 Author Posted December 1, 2023 This was an important announcement that was just made so thousands of customers don't have to reinstall: "We are working on a hotfix that should be available soon. " Thanks.
kimk 0 Posted December 7, 2023 Posted December 7, 2023 I have Smart Security Premium of (5) computers and I must disagree. It is a problem with our comouters after updating to 17.0.15.0 with Windows 11 !
Administrators Marcos 5,408 Posted December 7, 2023 Administrators Posted December 7, 2023 22 minutes ago, kimk said: I have Smart Security Premium of (5) computers and I must disagree. It is a problem with our comouters after updating to 17.0.15.0 with Windows 11 ! Could you please provide some screenshots to illustrate the issue as well as logs collected with ESET Log Collector from such machine?
Daamu32 0 Posted December 8, 2023 Posted December 8, 2023 Hello, I can confirm that I have not lost that setting. However, I have lost the option to use protected browsing on certain websites via redirects. Now I either have it always off, always on or I have to run the browser manually. Why? I can't understand the change. The convenience of having the list of required websites is gone. I hope it's something temporary.
MarcFL 33 Posted December 8, 2023 Author Posted December 8, 2023 (edited) 5 hours ago, Daamu32 said: Hello, I can confirm that I have not lost that setting. However, I have lost the option to use protected browsing on certain websites via redirects... This forum is for NOD32 only and the specific issue of "Browser Protection" Setting Missing. I suggest you post in the correct forum "ESET Internet Security & ESET Smart Security Premium" here: https://forum.eset.com/forum/23-eset-internet-security-eset-smart-security-premium/ Edited December 8, 2023 by MarcFL
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