reisender1967

This error also occurs with me. Is there any answer from "official" side?

Hello, The computer's scan suddenly stops working. It starts, but does not scan any files. Even after 10 hours, 0 checked files are still displayed. It does not matter whether the scan is started manually or automatically. I run an automatic scan every Sunday. According to the log, this was still carried out correctly on 24.11.2019. Yesterday the scan was stuck at 0 files, even after 10 hours it still returned 0 files. Greetings Christian Amendment: Immediately after booting the computer, the scan can be started normally and runs without problems. Some time later it will hang at 0 files after the start.

Short feedback: With the new version the errors in the event log as well as in the Windows update have disappeared. 😀

You can simply install it over the existing version. I don't know when it's gonna be officially released.

Yes, over Version 12.2.29.0

Just installed it over my old German version. The installation worked fine. I hope that the following error message from Windows-Update will no longer appear: Installation error: The installation of the following update failed with error 0x80240017: Security Intelligence Update for Windows Defender Antivirus - KB2267602 (version 1.303.281.0)

Hello, Is only an English version available or is there also a German version?

I corrected my first post. It is not the virus protection but the firewall that causes the error message.

@MarcosI sent you the log directly.

@Marcos

Yes, that is correct. I now check again the messages that are displayed directly after the start.

@RamiNo, there is no error message directly after the start. After 1 - 2 minutes the message appears in the notification window of Windows 10. Under "Security & Maintenance" of Windows 10, however, no error is displayed. @MarcosI'll send you logs right away.

Hello, Yesterday I updated to version 12.2.28.0. Since then Windows reports after each restart that the Firewall is not active. Greetings Christian

@Marcos: I thought this forum was designed to allow ambitious users to communicate problems or the like directly to ESET. This is already the second time that a problem reported by me is dismissed by you. The first time, after it was reported by a second user, it was suddenly recognized and processed. This translation is certainly not a good German. But in the future I won't bother anymore to report anything here. Greetings Christian

Hello, I found a small translation error in the German version. The window says after a scan: "Keine Erkennungen gefunden" Better would be: "Keine Bedrohungen gefunden" or "Keine Probleme gefunden" Greetings Christian