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SCR

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SCR last won the day on April 14 2018

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  1. Got it, Turns out I had made the change already. My memory just isn't what it used to be. Getting old isn't fun at all, but it beats the alternative. Thanks to both of you for your help.
  2. Thanks for the reply. How do I contact ESET LLC?
  3. My EIS license for two machines is set to auto renew in 13 days for two years. Two months ago I had an attempted fraud on my credit card and now have a new one. How can I check and edit the payment method for the auto renewal? I looked through My Eset but I don't see the payment method.
  4. I've had issues with the Eset tray icon from time to time as well on my Windows 7 Pro system. I created a shortcut to C:\Program Files\ESET\ESET Security\eguiProxy.exe which always resolves the issue until it again decides not to show. When running the shortcut it also opens the GUI. Closing the GUI leaves the Icon. Oddly I have never had the issue on my Windows 7 Home Premium system. It doesn't happen often, maybe once every couple of months or so. I really haven't made any effort to track it accurately nor any serious attempt to figure out why it does what it does. I don't find it to be
  5. I did a in product update to the latest v12. I always do a clean install for major product updates ie v11 to v12. I don't use a password on Windows and have no other issues with EIS. Because of the intermittent surfacing of this issue I believe it would be would be difficult at best to determine the cause.
  6. Hey Tom, I've had a similar problem going back some time regarding the tray icon. I have the icon hidden by the system now. I gave up on the splash screen a long time ago and have it turned off. I developed a more reliable method method to assure me that Eset is running using some simplified programming language. I am on Win7 also maybe that's the issue. Either way as you said it's small potatoes. Regarding your Carlin quote, the forecast for tomorrow is: Decreasing darkness giving way to increasing light. I guarantee this forecast is 100% accurate.
  7. Comparing the time taken to scan thousands of files seems to be some what flawed from system to system. I have two systems. One with a dual core slower CPU and 5 gigs of RAM. The other has a much faster quad core CPU with 8 GB of RAM. The time difference is about 45 minutes or more longer on the slower system with basically the same number of files. If you are using a SSD as opposed to a Spinner I would think that it would also make a difference with the increased read time of a SSD. Both systems are running Windows 7. I don't have a clue as to what the time would be on Windows 10 and n
  8. I agree. There are already many tools in EIS I don't have a need for. Most programs will automatically check for updates if you want them to. Besides it would probably increase the price.
  9. How much time do you spend looking at Eset after you set it up? For me I see it occasionally but not that often to get bored. Actually just the opposite. I know the interface and new colors would just make doing what I need to do take longer until I adjust to it. Which means a longer time before I can get back to using my computer. Besides I would much rather have Eset spend it's time and effort under the hood then on a new paint job. But that's just me.
  10. Just checked and I'm not seeing a problem.. I'm on regular updates. Installed components: Detection Engine: 18132 (20180929) Rapid Response module: 12919 (20180929) Update module: 1014 (20180123) Antivirus and antispyware scanner module: 1542.1 (20180821) Advanced heuristics module: 1189 (20180806) Archive support module: 1277 (20180727) Cleaner module: 1166 (20180911) Anti-Stealth support module: 1141 (20180917) Firewall module: 1380 (20180813) ESET SysInspector module: 1273 (20180523) Translation support module: 1706 (20180822) HIPS support module: 1328 (20180
  11. I apologize. I was not clear on exactly what was restarting egui.exe or ekrn.exe or both. That's pretty much describes my finding, as I previously stated, when I click the Start Menu entry for Eset, including the Icon closing and reopening. If I had to guess I'd say it's just replacing one instance with a new one. I must admit that I have never used the Start Menu entry for Eset in all the years I've been using it. I use the System Tray Icon to open the GUI. Having said that I don't see any issue caused by the Start Menu except it closes the existing GUI instance and opens a new one.
  12. I'm not sure I understand what you mean by "EIS being restarted." Clicking the Eset entry in the start menu has the same effect as left clicking the icon in the system tray and the same effect as right clicking the Icon in the System Tray and left clicking "Home" on the Icon Menu, the GUI opens. I have monitored the exercise in Sysinternals Process Explorer and find that by clicking the start menu entry a second egui.exe process starts and then immediately closes if that's any help. However I do not see it having any effect on my system other then described. I have Windows 7 Profes
  13. I'm running EIS v11.2.49.0 on two Win 7 systems without issue since it's release. Did you install over the previous version or a clean install?
  14. The easiest way to determine when Eset updates and when it tries , at least for me, is shown below. It's found by clicking "update" from the home screen Updates can also be checked in the log files under "Events" Do you by any chance run full screen programs? I ask because I don't think Eset will notify you on full screen. If you've already been through all this please ignore. Just a guess on my part.
  15. You may get a better answer by contacting the wjst x software author. Here is a link to their support page: https://physics.princeton.edu/pulsar/k1jt/support.html
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