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Marcos

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Kudos

  1. Upvote
    Marcos received kudos from Gonzalo Alvarez in Upgrading my license   
    If you contact your local ESET distributor / license seller, they should be able to upgrade your license to ESSP while subtracting the price for the remaining period from your current license.
  2. Upvote
    Marcos received kudos from mallard65 in Upgrading ESET Internet Security   
    We try to push partners into offering upgrade to higher-tier products, however, in the end It's up to each partner if they offer upgrade or not.
  3. Upvote
    Marcos received kudos from mallard65 in Upgrading my license   
    If you contact your local ESET distributor / license seller, they should be able to upgrade your license to ESSP while subtracting the price for the remaining period from your current license.
  4. Upvote
    Marcos received kudos from mallard65 in HIPS Serious Problem!!!   
    Tested with HIPS from Jan 2021, it behaved the same way.
    You must create another similar rule for the folder itself, with the target path set exactly to
    D:\frog
  5. Upvote
    Marcos received kudos from mallard65 in HIPS Serious Problem!!!   
    You cannot use \* at the end of the path. That's why I wrote:
    You must create another similar rule for the folder itself, with the target path set exactly to
    D:\frog
    In this case it'd be D:\Racoon
  6. Upvote
    Marcos received kudos from mallard65 in HIPS Serious Problem!!!   
    You must have a custom HIPS rule created for files in a folder. In order to protect the folder itself from renaming, you must create another rule for the folder itself. It does not affect ESET's ransomware or other threat protection in any way.
  7. Upvote
    Marcos received kudos from mallard65 in HIPS Serious Problem!!!   
    There are very good reasons for this behavior. Protecting each of the parent folders could lead to serious issues that users are not normally aware of, including problems with applications using ADS for instance.
  8. Upvote
    Marcos received kudos from Sec-C in Clarify Detection: JAVA/Exploit.CVE-2021-44228   
    Please check if the detection is still being triggered. Today the detection was fine-tuned to avoid certain false positives.
  9. Upvote
    Marcos received kudos from Aryeh Goretsky in Eset Internet Security slows down windows 10 computer when I copy large amounts of material to my NAS   
    You could create a process exclusion for the process that copies the files. If you won't need it excluded, remove the exclusion when finished with copying. What files do you copy? Is it mainly executables, archives, media files or some other type?
  10. Upvote
    Marcos received kudos from New_Style_xd in ESET BPP & 1password   
    We didn't tell that a solution was available. The developer used future tense:
    it will work from BPP module 1253.
    I guess it was a misunderstanding of "it was fixed". Yes, it was indeed fixed in the code but the second part of the sentence was telling that it will be available in a next version of the module. ESET staff (typically developers) that replies in this forum besides moderators may not have experience with how to formulate replies precisely to avoid possible confusion so please bear with them. Moreover, they are not native English speakers.
  11. Upvote
    Marcos received kudos from mallard65 in Windows 11?   
    ESET's products fully support Windows 11.
  12. Upvote
    Marcos received kudos from New_Style_xd in Windows 11?   
    ESET's products fully support Windows 11.
  13. Upvote
    Marcos received kudos from NewbyUser in Web Browsers not starting after this morning updates ESET Internet Security 15.0.21.0   
    Thanks for the heads-up, fixed.
  14. Upvote
    Marcos received kudos from New_Style_xd in Web Browsers not starting after this morning updates ESET Internet Security 15.0.21.0   
    Thanks for the heads-up, fixed.
  15. Upvote
    Marcos received kudos from New_Style_xd in Web Browsers not starting after this morning updates ESET Internet Security 15.0.21.0   
    Please try it now. We believe that the issue has been resolved with the latest BPP module 1256.
  16. Upvote
    Marcos received kudos from mallard65 in Bad License code   
    You have purchased a boxed version of ESET so the code that was supplied with it expired with the new year. Please contact the seller or your local ESET distributor for a new code.
  17. Upvote
    Marcos received kudos from Peter Randziak in Antimalware Scan Interface (AMSI) integration has failed.   
    It should help if you do not set the above setting via a policy. After a reboot or after disabling and re-enabling the above setting the warning should be gone.
  18. Upvote
    Marcos received kudos from Gonzalo Alvarez in Firewall popups stop appearing in interactive mode   
    If you didn't install v15 from scratch but have also custom firewall rules created years ago by an older version, I'd recommend resetting settings to defaults or uninstall EIS and installing it from scratch.
  19. Upvote
    Marcos received kudos from mallard65 in Green line around browser - Makes me CRAZY   
    Currently it's not possible to remove it. When opening Internet banking sites, the green border indicates the user that a secure browser is being used and that the payment will be secured by BPP. Without that, users could doubt if a secure browser is active or not.
  20. Upvote
    Marcos received kudos from veehexx in Endpoint Security can't connect to Push Notification Service   
    Did you configure Apache HTTP proxy as per https://help.eset.com/protect_deploy_va/90/en-US/?enable_apache_http_proxy.html ?
    Troubleshooting
    If you get the EPNS service servers are not accessible Web Console error, follow these steps to disable the connection timeout limits:
    1.Create a configuration file reqtimeout.conf:
    sudo touch /etc/httpd/conf.d/reqtimeout.conf
    2.Open the file in a text editor:
    nano /etc/httpd/conf.d/reqtimeout.conf
    3.Type this setting into the file:
    RequestReadTimeout header=0 body=0
    4.Save the changes a close the file:
    CTRL+X > type Y > press Enter
    5.Open the httpd.conf file:
    nano /etc/httpd/conf/httpd.conf
    6.Add the following line at the end:
    IncludeOptional conf.d/reqtimeout.conf
    7.Save the changes a close the file:
    CTRL+X > type Y > press Enter
    8.Restart the Apache HTTP Proxy service:
    systemctl restart httpd
  21. Upvote
    Marcos received kudos from Aryeh Goretsky in Eset LiveGuard   
    There are currently no such plans since LiveGuard is a feature generating extra costs, hence it's included only in the premium product ESET Smart Security Premium.
  22. Upvote
    Marcos received kudos from Trooper in Log4J2 Protection Question   
    You would have to simulate an actual attack to get a notification about security vulnerability exploitation attempt.
  23. Upvote
    Marcos received kudos from AZ Tech in ESET LiveGrid problem for non premium products   
    While users were protected in this case, I could imagine how this could be misused to evade detection. I've created an improvement proposal for developers who deal with automated detections and blocks so that such files are blocked in LiveGrid.
  24. Upvote
    Marcos received kudos from NewbyUser in ESET LiveGrid problem for non premium products   
    While users were protected in this case, I could imagine how this could be misused to evade detection. I've created an improvement proposal for developers who deal with automated detections and blocks so that such files are blocked in LiveGrid.
  25. Upvote
    Marcos received kudos from Trooper in Log4J2 Protection Question   
    Network attack protection works even if the firewall is disabled.
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