nanat 2 Posted December 30, 2021 Share Posted December 30, 2021 Is ESET BPP preventing the use of the 1password extension/add-on in Firefox (my default browser)?? It was working but now isn't and can't seem to add the current 1password add-on. Found years-old discussions that this was the case but nothing recent. Is this still an ESET problem? Rather defeats the benefit of using BPP if I can't use our password manager - will have to resort to not using the BPP. How do I get this to work so I can have the safety of ESET BPP and 1password? Windows10 PC Link to comment Share on other sites More sharing options...
Administrators Marcos 4,919 Posted December 30, 2021 Administrators Share Posted December 30, 2021 If the 1Password extension was whitelisted before, it has probably updated in the mean time. Please report it via a ticket. You can enable "Secure all browsers" setting which will enable you to control what extensions are loaded. Link to comment Share on other sites More sharing options...
ESET Staff constexpr 38 Posted December 30, 2021 ESET Staff Share Posted December 30, 2021 No need to create a ticket, it was fixed and it will work from BPP module 1253. nanat, thanks for report Link to comment Share on other sites More sharing options...
nanat 2 Posted January 3, 2022 Author Share Posted January 3, 2022 still not working... what do I need to do to resolve?? Link to comment Share on other sites More sharing options...
ESET Insiders NewbyUser 72 Posted January 3, 2022 ESET Insiders Share Posted January 3, 2022 (edited) They haven''t released the module even to the pre release stage yet. Not sure why If you enable Secure All browsers, the 1Password extension is allowed to load. As a temp fix/work around. Edited January 3, 2022 by NewbyUser Link to comment Share on other sites More sharing options...
Administrators Marcos 4,919 Posted January 3, 2022 Administrators Share Posted January 3, 2022 BPP module 1252 has not been fully released yet. After it's been fully released, we'll prepare 1253 either immediately or with some delay if further changes will be needed, such as new browser versions support. Link to comment Share on other sites More sharing options...
Most Valued Members peteyt 387 Posted January 3, 2022 Most Valued Members Share Posted January 3, 2022 Just wondering if it would work for to have a way for users to whitelist extensions themselves meaning even if a new version comes out there shouldn't be an issue. Only problem could be if the extension gets compromised Link to comment Share on other sites More sharing options...
ESET Staff constexpr 38 Posted January 3, 2022 ESET Staff Share Posted January 3, 2022 18 hours ago, NewbyUser said: They haven''t released the module even to the pre release stage yet. Not sure why There is some release process. You also don't want to pay for updates like "just minor quick fix, doesn't need to be tested". 13 hours ago, peteyt said: Just wondering if it would work for to have a way for users to whitelist extensions themselves meaning even if a new version comes out there shouldn't be an issue. Only problem could be if the extension gets compromised Current solution is resistant against new versions of already whitelisted extensions. In this case, 1Password released next FF version with new extension ID. This days we actively discuss about topic you mentioned. Link to comment Share on other sites More sharing options...
ESET Insiders NewbyUser 72 Posted January 4, 2022 ESET Insiders Share Posted January 4, 2022 15 minutes ago, constexpr said: There is some release process. You also don't want to pay for updates like "just minor quick fix, doesn't need to be tested". Current solution is resistant against new versions of already whitelisted extensions. In this case, 1Password released next FF version with new extension ID. This days we actively discuss about topic you mentioned. Then don’t tell customers there is a fix and not provide access to said solution. That’s rather poor customer service. New_Style_xd 1 Link to comment Share on other sites More sharing options...
ESET Staff constexpr 38 Posted January 4, 2022 ESET Staff Share Posted January 4, 2022 1 minute ago, NewbyUser said: Then don’t tell customers there is a fix and not provide access to said solution. That’s rather poor customer service. Agree. Also a good news (fast fix + no need to create ticket) may be told better. NewbyUser and New_Style_xd 2 Link to comment Share on other sites More sharing options...
ESET Insiders NewbyUser 72 Posted January 4, 2022 ESET Insiders Share Posted January 4, 2022 3 hours ago, constexpr said: There is some release process. You also don't want to pay for updates like "just minor quick fix, doesn't need to be tested" As someone that's almost always using your pre release, and even pre pre release insider versions, Eset products are typically remarkably stable in my experience, for the most part. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,919 Posted January 4, 2022 Administrators Share Posted January 4, 2022 3 hours ago, NewbyUser said: As someone that's almost always using your pre release, and even pre pre release insider versions, Eset products are typically remarkably stable in my experience, for the most part. That's correct. 99% the very same modules on the pre-release update channel are then released to all users and we rarely need to fix anything first. Honestly I don't recollect ever releasing a module on the pre-release channel that would cause stability issues or bigger problems than the version already released to all users. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,919 Posted January 4, 2022 Administrators Share Posted January 4, 2022 7 hours ago, NewbyUser said: Then don’t tell customers there is a fix and not provide access to said solution. That’s rather poor customer service. We didn't tell that a solution was available. The developer used future tense:it will work from BPP module 1253. I guess it was a misunderstanding of "it was fixed". Yes, it was indeed fixed in the code but the second part of the sentence was telling that it will be available in a next version of the module. ESET staff (typically developers) that replies in this forum besides moderators may not have experience with how to formulate replies precisely to avoid possible confusion so please bear with them. Moreover, they are not native English speakers. constexpr, mallard65, New_Style_xd and 1 other 4 Link to comment Share on other sites More sharing options...
ESET Insiders NewbyUser 72 Posted January 7, 2022 ESET Insiders Share Posted January 7, 2022 (edited) Module 1253 has been released and the 1Password extension works in Firefox. As does Keeper as an aside. Edited January 7, 2022 by NewbyUser Spelling, format constexpr 1 Link to comment Share on other sites More sharing options...
nanat 2 Posted January 9, 2022 Author Share Posted January 9, 2022 how do I know if I now have Module 1253 of BPP? As of now ESET says its fully updated but I am unable to install the extension in the BPP browser window. The current 1password extension is installed (and works) in the "regular" browser. If I run all browsers in secure mode the installed 1password extension continues to work. Link to comment Share on other sites More sharing options...
ESET Insiders NewbyUser 72 Posted January 9, 2022 ESET Insiders Share Posted January 9, 2022 On the update tab of the main product screen hit the Show all modules link below the last update times. Link to comment Share on other sites More sharing options...
nanat 2 Posted January 9, 2022 Author Share Posted January 9, 2022 thanks - so my screen shows BPP module 1251 12/17/2021 yet the main screen says I'm up to date. How do I ensure all modules are updated / kept up to date?? Or has module 1253 not been fully released yet? and see this link on Mozilla (I am OP) https://support.mozilla.org/en-US/questions/1363414#answer-1472275 Link to comment Share on other sites More sharing options...
ESET Insiders NewbyUser 72 Posted January 9, 2022 ESET Insiders Share Posted January 9, 2022 (edited) I'm not sure what the current release version is, I'm still on pre release updates. You can't change anything else about what updates you receive other than regular or pre release. You could clear the update cache in advanced settings, which should get you the latest modules of whichever setting your using. Edited January 9, 2022 by NewbyUser Link to comment Share on other sites More sharing options...
itman 1,629 Posted January 9, 2022 Share Posted January 9, 2022 18 minutes ago, nanat said: thanks - so my screen shows BPP module 1251 12/17/2021 yet the main screen says I'm up to date. How do I ensure all modules are updated / kept up to date?? Or has module 1253 not been fully released yet? and see this link on Mozilla (I am OP) https://support.mozilla.org/en-US/questions/1363414#answer-1472275 You need to switch to pre-release updating to get ver. 1254 of Banking & Payment Protection module. Link to comment Share on other sites More sharing options...
ESET Insiders NewbyUser 72 Posted January 9, 2022 ESET Insiders Share Posted January 9, 2022 (edited) And which version of 1PW and it's extension are you using? That could be a factor too. I'm not having any issues with the latest beta version for Win10 and version 2.1.4 of the FF add on. If you don't use it the beta 1PW versions can be found here; https://releases.1password.com/windows/beta/ Edited January 9, 2022 by NewbyUser Link to comment Share on other sites More sharing options...
ESET Staff constexpr 38 Posted January 12, 2022 ESET Staff Share Posted January 12, 2022 BPP module with support of 1Password is fully released. NewbyUser and New_Style_xd 2 Link to comment Share on other sites More sharing options...
Solution nanat 2 Posted January 12, 2022 Author Solution Share Posted January 12, 2022 yahoo! it finally works! thanks! my BPP module currently shows as 1256. I removed "secure all browsers" option from ESET, closed browser and rebooted. Opened browser and then BPP and installed 1password add-on/extension in BPP (no more "corrupt" warning). So far all is working well! it really shouldn't be this hard... New_Style_xd and NewbyUser 2 Link to comment Share on other sites More sharing options...
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