Jump to content

Gonzalo Alvarez

ESET Staff
  • Content Count

  • Joined

  • Last visited

  • Days Won


Gonzalo Alvarez last won the day on August 28

Gonzalo Alvarez had the most liked content!


Profile Information

  • Gender
  • Location
  • Interests
    IT Security, Web development,

Recent Profile Visitors

1,481 profile views
  1. Gonzalo Alvarez

    Deleting non-required files from users

    Hello @Sikkerhet Seems to be you're looking for something like a "Data Loss Prevention" software which also control what the user does and what happens to the files on the terminals with logs. Perhaps Safetica DLP, one of our Alliance can help you on that way. You can got more info on their website, https://www.safetica.com/products/safetica-dlp To prevent access to some websites and url we have "Control web" on the Endpoint Security products, which works by "Category" like "social networks" allowint to block, report or access all of them without write down each one or add a list. If have any questions, let us know.
  2. Gonzalo Alvarez

    Failed client install task (error 0x4e2a)

    Hello @rpnc; Which product and version are you using (ESET Remote Administrator / ESET Security Management Center)? As you pointed the task have problem to access the repository in the ESET servers "sometimes", from that I suggest you look into this KB and try to use some of the points there. ESET Remote Administrator repository is not working (6.x) https://support.eset.com/kb5667/ By the way, which is the actual Repository setting on the server configuration?
  3. Gonzalo Alvarez

    Leftover Remote Administrator Agent after update to 7.0

    Hi, You can use ESET Uninstaller to remove the old agent, see link: https://support.eset.com/kb2289/
  4. Hello @slarkins, In our YouTube channel you can find some videos related to ESET Remote Administrator 6.x and versions 6. If you know the basics on ERAv6.x you can easy get use to ESMC v7. Important: Is suggested a test enviroment with at least 2 computers, and you can use the "ESET Security Management Center Virtual Appliance" to deploy Agents and later Endpoints. A few important points I think you should know * All communications are manage through the Agent, no Agent, no control of the terminal/server. * Configurations on v5 are now "Politics". * There is no "mirror" folder, now all is through Apache for updates and repository (where your installer are keep to easy deployment) * Look at the Requirements on the Help site, is one of the important things you need to know and test if are ok (https://help.eset.com/esmc_install/70/en-US/), specially the Ports (https://help.eset.com/esmc_install/70/en-US/?ports_used.html) ESET Remote Administrator https://www.youtube.com/watch?v=9WlMUy8V2ls&list=PLP8zm262B3MVpjncu8MWCmJg6bIdlnZ9B Versións 6 https://www.youtube.com/watch?v=SGxbhQlyQpg&list=PLP8zm262B3MVExLHAKghg9_JdyCalyKAt
  5. Hi @johnnybon I'm not expert on server, however do you try to got some logs data using our tool ESET Log Collector? https://support.eset.com/kb3466/?viewlocale=en_US
  6. Gonzalo Alvarez

    Need help activating the product which i bought

    Hello @Grey Crimson @Marcos is asking the public identification or "public ID" of you license product, which you can find on "Help and Support" > "Details for customer care". Is a sequence or 3 numbers and letters separated by a " - " like "A1A-2B2-3C3"
  7. Gonzalo Alvarez

    Forum Feedback

    Thanks Tom!
  8. Gonzalo Alvarez

    Forum Feedback

    Hi, There is a way to search or view any topics with "no replies"? I can't find any. Thanks!
  9. Gonzalo Alvarez

    Introduce yourself

    nice to meet you investigators3
  10. Gonzalo Alvarez

    Introduce yourself

    Welcome Antus!