AZ Tech

I agree with this and I also tried it and there were no problems

As for me, as I mentioned before, I have already received my Kaspersky license two days ago and I have not noticed any conflict between it and AdGuard, not only that, I have used Kaspersky and AdGuard together for years without any conflicting issues, of course there are other users here or there that AdGuard WFP network driver may cause them conflict issues, but this does not happen to all Kaspersky users who use AdGuard, as it is currently the case with all eset users who use AdGuard. Of course, the current conflict problem that occurs between eset and AdGuard will not have a significant impact on users in the event that this conflict affects only Firefox users and also occurs only when trying to enter one of the sites blacklisted by eset. Of course, I did not switch from eset to Kaspersky because of this problem, because as I mentioned it is not a big problem,... What really prompted me to switch from eset to Kaspersky was the sudden change that occurred in all my dealings with eset, which negatively affected my work, and by the way, I love eset very much as a product, And my words are not mean comparison between eset and any other security product.

I know very well that when talking about URL blocking, eset is one of the strongest, if not the best, options available, and I have already mentioned this a lot here in the forum. I hope you do not think that I am comparing Kaspersky and ESET, both of them have strengths and weaknesses, this topic is not to compare Kaspersky and ESET, Both provide a very strong level of protection, if Kaspersky is not as strong as eset in terms of URL blocking it has other layers of protection that compensate for that and the same is true with eset. And for the record, I am speaking based on my personal experience with both and I am sure that both are strong and sufficient to provide protection for the user, which of them is better?, There is no answer, each user chooses what is suitable for him. Note: In normal use conditions the user will not try to open all the malicious urls that are used in the tests and will not be exposed to all the malicious samples that are used in the tests, but under normal conditions of use what the user wants is fewer problems, less conflict with other programs, And also that he finds good technical support and his treatment does not change with time, no matter how many reports you have.

I don't think a home user would be upset if KTS is not compatible with one of those programs mentioned in the list, most of them are programs that even if they are compatible with KTS, not many people will want to use them, unlike the number of people who use AdGuard . Knowing that eset has also been working fine with AdGuard for a long time, I also think that the problem is not complicated, or even if this problem is not resolved, users will not be affected much. But could things get worse in the future?

For me the problem is that even if AdGuard and all its services are closed, the problem does not disappear, even when the AdGuard WFP network driver is also disabled, the problem remains. Speaking of other security products and the conflict between AdGuard WFP network driver with them, I have now tried Kaspersky with Firefox and AdGuard and did not encounter the same problem, which makes me wonder if eset can find a solution to this problem? .. Especially since it is a recent problem, I have used eset with Firefox and AdGuard all year past without problems.

The problem disappeared after completely uninstalling AdGuard, but it's confusing to me, I'm sure that some of the devices I tried it on did not have AdGuard installed in the first place !, Also, the problem only occurs in Firefox.

Ok I will try again on a virtual machine (clean install)

Regarding the AdGuard WFP network driver, it didn't cause any problems for the duration of my use of eset, the only problem I had was a conflict between AdGuard Browsing Security and ESET Web Access protection and disabling AdGuard Browsing Security was enough to solve the problem. Knowing that not all of the devices I mentioned above use AdGuard and this makes me rule out that the problem is due to the AdGuard WFP network driver.

Sorry for the delay, I just sent it to you . I verified the problem on 25 devices before I sent you a personal message (Windows 7 - 8.1 - 10) (EIS - ESSP) and the problem was confirmed on all of those devices, unfortunately, I can't collect logs from those devices or even continue joint cooperation with Owners of those devices or with eset . I told these customers that in case they have a complaint or a problem, they should follow the only official method that you told me, which is to open a support ticket. From now on, I am not an eset customer and I cannot provide assistance. I am cooperating with you now in appreciation of the period in which the cooperation was good between us, but after submitting the logs that I collected today, unfortunately, I do not have anything I can do to help. I am proud to have used eset products over the past year, I am also proud of the help I have provided to improve your products even if my help is not a big thing, and finally I am proud that many people have bought and used eset products based on my advice. Thank you very much, it was a great experience.

Can I send it via a specific email ?

To clarify what is happening in the video, in case it is not clear enough .

I hope this is enough to clarify the problem : https://we.tl/t-GsmVNUbjSz Note: Disabling browser extensions did not fix it.

After thinking a bit about it ... I think that the problem does not need all this trouble to prove that it exists. Who will be harmed if the malicious sites do not respond when you click on them from the Google search results? If this problem bothers any other user, they can open a support ticket, as Marcos said . Thank you very much @itman for your kind cooperation .

Unfortunately, I am not one of the users who have a problem every long time, or they may not face problems at all due to the nature of their work or use, as for me, I can send dozens of reports daily, also the nature of my work is different from any traditional home user. And of course opening a support ticket for each problem is not effective at all, even sending reports related to suspicious and malicious samples/urls etc. Via samples[at]eset.com, it didn't work due to the very slow response, and this basically prompted me to deal directly with Marcos . @Nightowl I appreciate your opinion and your words a lot but I am looking for the most effective way either for my own benefit or for the benefit of everyone here, of course I know that eset will not be affected by my stopping using their products or even stopping helping with my reports, but I tried to do my best to help, and I find my efforts unwelcome anymore, why should I stay and go on with it ? eset is not the only option for protection, without which I will not be able to protect my device !, as for the protection of my personal device, today I received my Kaspersky license. As for eset, I actually wished to continue with them, but it will not work that way, unfortunately. As for @Marcos, I hope that you will accept my apology, believe me, I did not mean any inconvenience through direct communication with you, I was just looking for the fastest and most effective way, I apologize .

For me, when I click on the site in the search results, this does not happen ! The browser does not respond to mouse clicks at all ! And of course, I tried it on more than one device, including a clean install on a virtual machine ! This is what happens here too : Therefore, I do not think that it is a problem specific to my device only, even if not all users face, but it is a problem faced by more than one user .