Sebas Kefir

Hello, Yes, I saw that as well yesterday, but it was a bit suspicious to me that it was no general problem and I still have the problem today. I still have the same licensing problem. I put the firewall rule to top priority to allow the connection and deactivated the content filter and I still don't get a connection. What I saw is, that this morning there were more unlicensed clients, which means that one by one they start losing the activation now. Might there be a problem with our license in general?

Hello, Today I encountered some trouble with my ESET. I have around 140 Clients in my ESET Protect. I renewed(mid november) my expiring license (28.11.21) for 3 years. On the 28.11 I had absolutley no problems with the license or the clients. Now, 4 clients are not activated anymore and when I run an activation-job, it fails. The 4 clients having trouble now are 4 of 5 clients I used at the 26.11.21 for testing the "ESET Dynamic Threat Defense". I am pretty sure it's somehow connected to it. Anyways, I tried running an activation job with the license of "ESET Endpoint Security" as well as with the license of the "ESET Dynamic Threat Defense". When I try to activate ESET on the client itself, it says that the client fails connecting to the ESET Servers with the ERROR Code: ECP.20032

Hello, I encountered a "problem" today on the dashboard. When I look at "Security Risks/Sicherheitsrisiken" I can see most of the times non connected clients or clients that need a restart (after updates for example). But since I renewaled the license on the 28.11.21, I somehow encounter "not activated or expired clients". Today out of nowhere 6 clients lost their activation (which were activated before). All the clients have a constant connection to our ESET server as well a connection to the internet. To monitor this behavior, I'd like to a template/view where I can see how many MANAGED Clients are activated and how many clients are not activated. I tried to customize a template without success as well as customizing a template for dynamic groups. (I know that there is a pre-created template, but it does not work for me somehow). Maybe someone can help me out. Thanks in Advance.