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tmuster2k

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tmuster2k last won the day on June 30 2016

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  1. For machines that are in network with NO internet what is the best way to configure these when using ESET Protect Cloud? Can you setup an Apache HTTP Proxy on machine that does have internet and then point air gap machines to this proxy to get Activations/Module Updates and LIVE Grid access? If so how?
  2. @BrianMorris You can create a dynamic group template called for example "EDTD Activated machines". I put it as a subgroup under the dynamic group "Windows Computers" Then you can create another dynamic group called EDTD is not activated or license is invalid and also nest under Windows Computers. This will house all machines that do not have EDTD Activated yet. if you want to ensure that these machines stay activated with the EDTD license you can create an activation task that will trigger if any machines fall into this group >>
  3. never enable Interactive mode in policy per Marcos. If app is getting blocked, then enable override mode on affected machine (child policy for override mode) then manually set to Interactive mode locally on machine. Create rules and then if app is now working correctly switch from interactive mode to automatic mode. request config and convert to policy. then edit your policy and turn off override option. If you have global policy that already already has firewall rules you can set this child policy to append along with your global policy.
  4. @Kstainton Would there be some type of alert on the ESET Knowledgebase web page for Windows 11?
  5. With the release of Windows 11 slated for October 5th, will a full decrypt of ESET Full Disk Encryption be needed before doing this upgrade? Also same question with ESET Endpoint Encryption with FDE applied?
  6. @Nikos Antonopoulos This is what I would recommend when upgrading from 6.4. 1. download the 6.5 server msi >>https://download.eset.com/com/eset/apps/business/era/server/windows/v6/latest/server_x64.msi 2. Run the MSI to do upgrade over the top by using the defaults. If you get some kind of access denied then you will need to enter database user name. usually era_user and password is located in >> C:\ProgramData\ESET\RemoteAdministrator\Server\EraServerApplicationData\Configuration 3. If you are running SQL Server express 2008 then you will need to upgrade that to 2014 at minimum. The all in one may do it. upgrades of SQL usually require reboot. 4. After reboot download the EP 8.x installer >> https://download.eset.com/com/eset/apps/business/era/allinone/latest/x64.zip 5. run the setup.exe and try the upgrade all components option now. If any of them fail just uninstall and then do install from all in one. Tomcat may need full re-install. Also if you are running Java 32 bit you will need to uninstall and install Java 64 bit >> https://support.eset.com/en/kb7088-install-esmc-web-console-using-jdk
  7. Would the KB >> https://support.eset.com/en/kb7780-enable-or-disable-micro-program-component-update-in-eset-protect-8x?ref=esf be better served in its example towards the bottom to specify "Autoselect" when applying this part of the policy?
  8. in the Policy only "Choose automatically" is the one that appears greyed out. This doesn't have anything to do with the application of policy. Is there an answer though still to >> What is the difference between choosing "Choose automatically" and "AUTOSELECT" in the POLICY >> Issue2: the KB article is not correct as the instructions are not accurate.
  9. OK. I guess I can wait some more to see if it hits that 3month mark. I know that these builds have been on Version 8.0 since it first launched. Marcos. When did the very first version of 8.x come out for Endpoint Antivirus? in the article >> https://support.eset.com/en/kb7780-enable-or-disable-micro-program-component-update-in-eset-protect-8x it shows after "Auto-update" the "choose automatically" in greyed out format. There is also option for "Autoselect". What is the difference between these two and should I be choosing one over the other? I wanted to test stand alone machine that is not connected to ESET Protect. This article >>https://support.eset.com/en/kb7773-enable-or-disable-micro-program-component-update-in-eset-endpoint-products-8x but the end of article titled "Enable Micro Program Component Update in ESET endpoint Windows products" is very confusing as the options for "Ask before update or Auto update" are not even present in the drop down menu's. I did try implementing same settings in stand alone as I did the policy but stand alone system still did not update to 8.1.
  10. i was informed that starting with Version 8.x we could now do automatic updates of the eset versions using program component update via policy in ESET protect 8.x. I followed the article accordingly >> https://support.eset.com/en/kb7780-enable-or-disable-micro-program-component-update-in-eset-protect-8x choosing to "enable micro program component update" steps. I confirmed via request configuration from ESET protect and looked locally at settings on endpoint to confirm this was correct. The policy has been applied since ENDPOINT Antivirus 8.0 was initially installed in the network. 1. Since its been almost 30+days since policy was implemented shouldn't it have updated all my Windows 10 machines to EEA 8.1 by now? 2. in the article it shows after "Auto-update" the "choose automatically" in greyed out format. There is also option for "Autoselect". What is the difference between these two and should I be choosing one over the other? I have tried both in separate policies but still no upgrade. 3. I wanted to test stand alone machine that is not connected to ESET Protect. This article >>https://support.eset.com/en/kb7773-enable-or-disable-micro-program-component-update-in-eset-endpoint-products-8x but the end of article titled "Enable Micro Program Component Update in ESET endpoint Windows products" is very confusing as the options for "Ask before update or Auto update" are not even present in the drop down menu's. I did try implementing same settings in stand alone as I did the policy but stand alone system still did not update to 8.1.
  11. Currently running ESET Protect Cloud. For a VDI non-persistent disk environment would I be following these specific steps >> https://support.eset.com/en/kb7864-cloning-computers-in-eset-protect-match-with-the-existing-computer-every-time ? And if that is the correct information going forward and once the question is resolved from status overview, that will stay so every time the machine is rebooted and user receives fresh image we will not need to go back to Status Overview and keep answering the question to get the agent to check in with its unique identifier ?
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