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tmuster2k

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tmuster2k last won the day on June 30 2016

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  1. Where is the "Custom attributes" section on the ESMC AD Sync task?
  2. I have customer who puts in Computer Description for every system on the domain. This can be found by going to right click on "This PC" from windows explorer and go to Properties it will show you the Computer Name, Full Computer Name and Computer Description. IN ESMC when clicking on gear icon from the Computers section on the right and choose "edit column" and checking box for "Computer Description" it does show when scrolling to far right but no computer description is displayed. The only way I can get a computer description is by editing from show details and manually adding it. I was able to reproduce on MY VM by adding a computer description and rebooted. after reboot and going into ESMC there is still no computer description.
  3. Customer spilled water on laptop and it killed the motherboard. This was managed FDE from EEES. If this SSD is mounted to another machine can it be decrypted. The computer he was going to put it in has the same specs as the one that no longer boots up. Does ESET do a fingerprint though where it can only be decrypted with the original fingerprint? Machine ID? also if they tied the FDE to TPM then there is no option at all for recovery?
  4. Constantly getting these email notifications and not sure where to drill down to because there are not details on the email. It just says please log into ESET Cloud Administrator for more details. The company I am working with has tons of client tasks. Would a trace log possible give any details?
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