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Kristian Cajkovsky

ESET Staff
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  1. Hello tmuster2k, Could I please clarify the following ; "FDE with latest EEE version I can no longer login using on board keyboard" does this mean that the keyboard worked fine on previous version? I wonder whether this machine is plugged into a docking station? If so, can you please remove it and try to use the keyboard? As a last suggestion, I would like you to try and force Text-Mode. Please refer to this article; http://support.deslock.com/KB463 - 'How to adjust the graphical pre-boot FDE login screen' Let me know how you get on.
  2. Hello DevilDude, As I have previously said, you will need to contact support. They will be able to request some logs from you and advise further or potentially offer a remote session to assist you with this problem.
  3. Hello DevilDude, I would recommend you restart the ESET Endpoint Encryption service in services.msc. Once you have done that, please refresh your browser and see if that changes anything. If this does not resolve your issue, please contact support,
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