This is specifically in regards to the ESET FDE that is managed via ESET Cloud Administrator, not ESET Endpoint Encryption (formerly DESLock). I put the thread here since the encryption forum is specifically for EEE (which we also use, for non-UEFI devices only).
I have two issues with it and have previously put in tickets with no resolution. Not sure why no one is responding to our tickets anymore.
#1 problem is that under my account I cannot generate recovery passwords for end users. I have full rights to everything and can encrypt, decrypt, and change policies on workstations no p