Jump to content


  • Content Count

  • Joined

  • Last visited

Profile Information

  • Gender
  • Location

Recent Profile Visitors

1,191 profile views
  1. We did as advise but faced with the same issue
  2. Thanks marcos, I will do as advised and revert Regards
  3. Dear All, We are unable to access our ECA , please advise on a work around Here below are the errors encountered *version : ECA7.2.92.0* *locale : en_US* *user.agent : Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.102 Safari/537.36 (safari)* *document : https://eu02.eca.eset.com/era/webconsole/AB2453E48CAED0B8E299458A8CE28778.cache.html* *url: https://eu02.eca.eset.com/era/webconsole/* An uncaught exception has ocurred! (com.google.gwt.core.client.JavaScriptException: (TypeError) : Cannot read property &am
  4. Dear All, A customer wants to recover an encrypted system, Kindly Note : EEE server is formatted so system is not managed Please kindly advise on a work around Regards
  5. Dear All, With regards to the subject matter, please kindly advise on how to use ESMC to view system firmware. A customer would like to roll-out EFDE to all endpoints in their infrastructure but need to view the firmware of all computer to know which system is running on legacy bios or UEFI and how to export a legacy bios computer list for an upgrade or conversion to UEFI We await your response Thank you Regards
  6. Hello All, After installing ESET Endpoint Security we are unable to deploy EFDE , we encountered error installation seen below Kindly Note: ESET Endpoint security is the only AV installed on the PC We need a workaround for 300 manage systems, after troubleshooting we had to resolve to uninstall EES before deploying EFDE, moreover we cant do that for 300 systems at different branches by uninstalling previously installed product for another Please kindly advise
  7. Dear All, We observed the there is a problem with MDC connecting with our ESMC Please see below screen shot and attached documents for logs trace.log trace.log MDMCore.zip
  • Create New...