I have wiped and reinstalled my laptop (Dell Latitude 7490) and now trying to carry out a Full Disk Encryption. From the ESET Endpoint Encryption server i have successfully push out the Endpoint Encryption Client (220.127.116.11 and can see in the notification area. I'm trying to use the TPM chip which was used before do getting a prompt to clear it. After a reboot and clear the Endpoint Encryption server can see that it's cleared and get the following message against the machine, TPM Status - The Trusted Platform Module (TPM) is unavailable, error 3
Can anyone offer any advise?