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Mauricio Osorio

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  1. Hi @kurco Thanks for your answer, with this finding we could solve the issue. Thanks a lot!.
  2. Hi guys I have tried to install EFS on UBUNTU server but it fails. This is the Ubuntu version: This is the error: How can i solve this problem?. Regards. efs_logs.rar
  3. Hi @Mirek S. Thanks for your answer, its pretty helpful to understand why is this happening. Do you have any procedure we can use to solve the issue? because i created a new certificate but the error persist. Best Regards.
  4. Thanks @Rincewind im going to try that!. Regards.
  5. Hello guys, A client of ours is presenting this error in his MDM OVA and he wants it to disappear, since he does not have to connect any apple equipment to the MDM. This is important for the client because this error is affecting his performance report. Is there any way to hide this error? Thanks for the help.
  6. I was checking both installers and i realise that the spanish installer does not posses a digital signature at all: that is the reason why the server is not accepting that installer... How can i fix this?.
  7. Hi guys, We are trying to load the installer to the EEE console but when trying to load it we get this error: We have tried to delete the installers that we had previously loaded but the problem persists. The EEE Server is in its latest version 3.2.0 and the installer we are trying to upload is versión in spanish, but if we try to upload english version it works but not in spanish. We need spanish installer, can you help us? We downloaded the installer from here: https://download.eset.com/com/eset/apps/business/deslock/client/latest/eee_nt64_enu.msi
  8. Hi @JPritchard The answer is no, the machine does not do anything, nothing prompt up or show anything. Im going to upgrade the EEE version and try again. I'll give you feedback about it. Regards.
  9. We send the procedure without TPM as you can see in this short video: https://youtu.be/k-_Md0mBKCA So i dont think its that the problem. Regards.
  10. Hi guys, We are trying to encrypt an entire hard drive on a client, but when we submit the job from the server, the following error appears: How can i help my client?. You can find in the attachment all logs. eediag_log_165432_09112020.zip
  11. Thanks @MartinK To discard I have tried to put my personal Outlook.com account but the result is the same. Could the problem be with all Microsoft accounts? or with the OVA and Microsoft accounts ?. By the way I tried with a Google account and that account didn't work either, but I didn't want to mention it because when pinging smtp.gmail.com from the terminal, the console could not reach that address. What solution would you say that I can offer my client? Greetings.
  12. Hello guys, I think I found the problem and it really is not technical, the problem is with the translation into Spanish from Latin America. Let me show you: In the latin american user guide, you can see this instructions: Highlighted in yellow you can see that it indicates that for Linux MySQL version 8, the parameter log_bin_trust_function_creators = 1 must be added or modified. But it is indicated only for Linux environments. In the English manual this option is not conditioned to Linux: As I was working in a Windows environment, I chose not to make this modificat
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