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Mauricio Osorio

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Everything posted by Mauricio Osorio

  1. The local support is very bad, so I turn to this forum, you should really check your local representatives at the support level, because at the sales level they are very good, but in support definitely not. I mean in Colombia is really bad, but in Argentina is really good, we wish to change local support at least for Argentina support.
  2. This explanation help us a lot. Thanks you all because we are more close to keep this client with ESET's Solutions. Today we are testing EEI and EDTD. Regards.
  3. Hi Everyone, I recently installed EMS on a Linux server that my client is using with ZIMBRA as a mail server. How can I verify if EMS is compatible with this type of mail server? The server is configured like this: MTA Version glibc : 2.17 Version Kernel : 3.10.0-957.21.3.el7.x86_64 Version SO : centos-release-7-6.1810.2.el7.centos.x86_64 Version ZImbra : Release 8.8.12_GA_3794.RHEL7_64_20190329045002 RHEL7_64 NETWORK edition, Patch 8.8.12_P1 proxy. LDAP Version glibc : 2.17 Version Kernel : 3.10.0-957.21.3.el7.x86_64 Version SO : centos-release-7-6.1810.2.el7.centos.x86_64 Version ZImbra : Release 8.8.12_GA_3794.RHEL7_64_20190329045002 RHEL7_64 NETWORK edition. MBX1 Version glibc : 2.17 Version Kernel : 3.10.0-957.21.3.el7.x86_64 Version SO : centos-release-7-6.1810.2.el7.centos.x86_64 Version ZImbra : Release 8.8.12_GA_3794.RHEL7_64_20190329045002 RHEL7_64 NETWORK edition, Patch 8.8.12_P3. MBX2 Version glibc : 2.17 Version Kernel : 3.10.0-957.21.3.el7.x86_64 Version SO : centos-release-7-6.1810.2.el7.centos.x86_64 Version ZImbra : Release 8.8.12_GA_3794.RHEL7_64_20190329045002 RHEL7_64 NETWORK edition, Patch 8.8.12_P3. Regards.
  4. Hi guys, Thanks for that answers, it is really important for us defend the brand in front of our clients and your contributions help us a lot!. Really appreciate your comments. We are now presenting a report with this information, but i have an extra question to make you: based on the logs of the product, this had its modules disabled? I ask because when i saw the logs file it show me this: Regards.
  5. You can see the report here: https://we.tl/t-4YzLo8kS6B Thanks.
  6. Hi everyone, A few days ago one of the most important customers we have shows us an executive report about a test made by a program named cymulate, in that report (it is attached by the way) show how the ESET Endpoint solution could not detect some types attacks. Im not really sure about this report but i need to justify our solutions because this report has put in doubt the antivirus and he told us that if we do not configure the antivirus so that these attacks do not happen it will not renew the subscription and it is a client of 1200 machines, a very important client for us. They run the test in one machine, i took the logs and a sysinspector if that can useful to examine the case. The module used in CYMULATE was the one called web gateway. There is a few questions: Can we detect those attacks and how i must configure the endpoint policy? Cymulate make a real vulnerability test? How ESET as a brand can respond in this case? I hope you can help me in this one!. report_executive_web_gateway__2019_06_20__15_43_50.pdfRegards. OneDrive_1_20-6-2019.zip
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