Marcos

Are you positive that strict cleaning is set for the Context menu scan profile?

After cleaning a website, it's usually necessary to report it to ESET and ask for a review as per https://support.eset.com/kb141/. The website has been removed from blacklist.

Not sure what it was, I can only assume it was a glitch with the activation servers. Should it happen again, let us know.

I'd suggest supplying a complete memory dump from a crash to customer care so that the case is properly tracked and analyzed by developers.

It's normal I'd say. During the initial scan all local drives are scanned and there's no information about the whitelist status yet. Subsequent scans should be faster.

Neobux.com uses an EV certificate and those are excluded from filtering by default.

Actual threats cannot be excluded from detection via gui for security reasons; this is possible only for detection of potentially unsafe or unwanted applications.

HTTP/2 is not supported (will be soon). If you want to use HTTP/2 for connections to your website, exclude the certificate used by your website from scanning in the meantime.

Hard to say. Definitely not in v7.0.

No. The process name is the same as the file name so it wouldn't help you either. A solution is application control which is not available yet but will be in future versions.

Although ESET is the only AV to detect the html code, I can assure you it is not a false positive: It contains an obfuscated javascript that loads another javascript (malicious jquery.js) from another server. That url doesn't seem to work any more.

Yes, you can ignore it. We cannot affect what is reported in the WD Security Center. ESET firewall is an advanced one and provides additional features, such as: IDS and exploit detection, dynamic firewall profiles, learning mode support, monitoring of changes in network-aware applications, etc. A part of the firewall is Botnet protection and Network protection. While the former serves to detect malicious communication of bots and thus can detect and block brand new malware not detected by other protection layers, the latter protects the computer from exploits exploiting vulnerabilities in network protocols. They are not included in ESET Endpoint Antivirus. However, these features are not disabled by disabling the firewall in the advanced setup.

This is ok and this panel is fully under control of the OS. You should see this in the firewall setup: The good thing is that even with the firewall disabled, Botnet protection and Network protection modules remain enabled. Thanks to that the computer will remain protection from possible attacks via vulnerabilities in network protocols coming from unpatched computers.

As for notifications about missing updates, my Windows 10 is currently fully up to date so I can't test it right now. However, I don't think that any changes have been made in this regard that could stop the notifications from working. Re. notifications about module updates, if you installed v11.2.49 from scratch you need to enable them in the advanced update setup. They are disabled by default.

If the computers are in a domain, I'd strongly recommend installing agent via GPO which should be hassle-free. If that is not an option, use the ESET Remote Deployment tool.

There was no EFSW v5. I reckon that v6 required MS Windows Server 2003 SP2 as the minimum.

Only business products can be activated and updated offline. Internet connectivity is required by consumer products.

1, What was the problem with updating via HTTP Proxy? 2, As for the mirror tool, were you able to create a local mirror?

Yes, a license key is valid for any version of the product that you have purchased.

You should only use the license key for activation that you have received after the purchase. Do not use leaked or someone else's keys. Not only it is illegal but also such keys have relatively short lifetime and being not protected with current modules will expose you at risk.

Since you are not using ESET, I'd recommend contacting your AV vendor for assistance.

What should be that port for? Didn't find it listed at https://support.apple.com/en-us/HT202944. If your Mac connects to another machine, don't specify the local port. If it's your machine that provides a specific service and other machines connect to it, specify the port as local and leave the remote port blank.

This would happen if edevmon.sys is removed from the disk without being properly uninstalled from the registry. It is not clear and doesn't make sense to me why enabling WD Application Guard for Edge would cause such crash. If you boot from a live cd/usb medium, does edevmon.sys exist in c:\windows\system32\drivers ?

I have no clue since I don't use Windows 10 Insider Preview. If there has been a new IP build released by Microsoft and addressing this issue, someone would have already informed us here I assume.

Re. Mojave Apple states "Coming later this year". We support only officially released MacOS versions. That said, once it has been released to the general public, ESET will support it.