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Everything posted by Marcos
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When you first connect to a network and choose Home network (ie. a network with sharing and some other services enabled), an authenticated zone will be generated automatically based on certain network parameters (e.g. DHCP or DNS server IP, gateway's IP, SSID,etc). If this parameter changes and the zone cannot be authenticated, you'll be presented the dialog with network type selection.
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Since this topic has gone astray, we'll draw it to a close. Everything has been said and explained in this or other related topics.
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Email Signature with Hyperlinks missing
Marcos replied to techange's topic in ESET Endpoint Products
Couldn't it be that your Endpoint was configured to append a tag to all scanned email? By default, this feature is enabled only for infected email but it's possible to enable it for all email which, however, may sometimes cause issues with improperly formatted html email. -
Update client from 4.0.474 to 5.0.2214 failing
Marcos replied to unarcher's topic in ESET Endpoint Products
Upgrade via ERA was first supported by version 4.2.4x. To upgrade older clients, use the Install feature to push a new install package to clients. -
Ecls doesn't support wildcards.
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Windows Defender false positive
Marcos replied to xxJackxx's topic in ESET Beta Products for Home Users
This is not an executable but a small data file. I think it shouldn't be a problem to delete it completely. -
Games are not happy with new ESET Smart Security
Marcos replied to VidKo's topic in ESET Beta Products for Home Users
I'll provide you with a logging version of a module shortly which should shed more light into the issue. -
false positive is not solved from last 6 month
Marcos replied to mayaonline's topic in Malware Finding and Cleaning
It's a potentially unwanted application, it's not FP. PUA detection is fully optional and it's up to the user whether he or she wants to have this kind of applications detected or not. Having said that, we'll draw this topic to a close. Note: the only communication channel for disputing detections is email as described in the KB article hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN141. -
Eset flagging/quarantining Office DLLs as Trojan?
Marcos replied to desktoptech's topic in ESET NOD32 Antivirus
Win32/Urlbot.NAG is a detection from 2011. I'll drop you a pm with further instructions. -
Email message in Outlook changed to draft by ESET
Marcos replied to kevint8's topic in ESET Endpoint Products
Property conflicts do not cause a message to be open from the Draft folder instead of Inbox. If a message is concurrently modified by ESET on a client (e.g. by appending a tag with the scan result) and on the server, the message should appear in the Sync issues / Conflicts folder. -
I've installed this package and it was French. The language is dependent on the system language as system dialogs are used in the program.
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NOD 32 seems to be causing freeze during boot
Marcos replied to cutting_edgetech's topic in ESET NOD32 Antivirus
Would connecting a USB keyboard be an option? -
Activation of NOD32 Antivirus for Linux Desktop
Marcos replied to Lubo's topic in ESET NOD32 Antivirus for Linux Desktop
If you use a firewall, make sure communication with ESET's activation servers is allowed. For a list of ESET's servers, refer to this KB article. -
Games are not happy with new ESET Smart Security
Marcos replied to VidKo's topic in ESET Beta Products for Home Users
Just to make sure, do you have the latest version (1406) of the Antivirus and antispyware module installed and LiveGrid enabled ? -
Email message in Outlook changed to draft by ESET
Marcos replied to kevint8's topic in ESET Endpoint Products
What version of ESET Endpoint Antivirus, MS Outlook and Windows are you using? Does disabling integration with MS Outlook in the advanced setup make a difference? -
NOD 32 seems to be causing freeze during boot
Marcos replied to cutting_edgetech's topic in ESET NOD32 Antivirus
If Windows hangs, it's necessary to create a kernel (or better a complete) memory dump and convey it to ESET for analysis. For instructions how to configure Windows to generate complete or kernel memory dumps, refer to this KB article. It also contains instructions for forcing a crash manually. Alternative links with instructions are as follows: hxxp://msdn.microsoft.com/en-us/library/windows/hardware/ff545499(v=vs.85).aspx hxxp://pcsupport.about.com/od/tipstricks/ht/makebsodxp.htm -
Help for removing ask search toolbar
Marcos replied to georgebush's topic in Malware Finding and Cleaning
Basically it should be enough to uninstall a potentially unwanted application via the Control panel -> Programs and features / Add or remove programs.