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  1. I run a laptop on Windows 10 Pro 1809, and run ESET Internet Security latest version on it. My primary browser is Firefox and I use MS Edge browser only as a PDF/ebook reader. So I wanted to block internet access to it. I created a couple of firewall rules in ESET IS to Deny access to Edge across all protocols, in and out. But for some reason, Edge is still able to connect to the internet. I am blocking two applications related to Edge as per attached image. Please help me understand why Edge is still able to access the internet despite this. Is there something else I need to do
  2. Hi guys, My ESET remote Administrator is not communicating with Endpoint Security clients. I hope there is a quick fix out there. Thanks in advance, Scott Disabled the firewall of the ESET Endpoint Security client on the PC that the ERA server is installed and all the client machines are connecting now. Our Meraki firewall protects the computers on the network from outside attacks, but I'm not sure this is the correct solution to the problem.
  3. Hi There, I’m facing the issue with the firewall rules in automatic mode from ERA console. I created the rule to allow inbound traffic for certain port number. After creating the rule in ERA console I saved the configuration and log out. When I recheck rules, rules were disappeared. Same with trusted zones, the IP address wont be there. When the same rules created or trusted zone on client machine, the rules will be present but from ERA server, it just wont work. There is one more issue, I cannot upgrade ESET components from ERA console from client task, task will be in plan
  4. Hello, I've been using Eset Smart Security on multiple PCs for many years now. And I've come into a bug that is present on almost all my machines since more than a year (maybe 2). Basically, the "disable firewall" disappears randomly (when you right click the icon). Then if I go into the basic Configuration tab, the firewall ticks are all off and red. But the firewall actually works (I tested it), so Eset isn't saying anything. So if I want to disable the firewall for real or just fix this, I have to go into Advanced configuration, then disable all Firewall functionalities, click ok
  5. Hello I noticed that following problems with all my Endpoint Security clients: Endpoint Security clients fail to save / create a new firewall rules in Learning Mode Endpoint Security clients unable to save new rules with Network troubleshooting wizard at all clients I suggest it's some thing wrong with my polices at the server... I have ESET Remote Administrator Server 6.5.417.0 and ESET ENDPOINT SECURITY 6.5.2094.0 How can I create different custom rules for small amount of particular endpoint security clients with. When which one of them needs different custom
  6. After upgrading ESS from 9 to 10 Win 7 thinks there is no firewall or virus protection and wants me to turn on windows firewall and find anti-virus online. I have checked ess 10.0.390.0 setup and Computer Protection (RTFS, HIPS, & webcam) are on, Internet Protection (all are on), Network Protection (all are on), and Security (Banking & Anti-theft are on). Should I turn on windows firewall too? How can windows 7 know there is anti-virus?
  7. Hello, Thank you for keeping ESS great! I've tried many security suites and I find this one to be one of most user-friendly and most functional. That is, up until I started using version 9. Unfortunately the Firewall rules list is one area that seems to have undergone some major changes in version 9, and most of them for the worst. I always use the interactive-mode firewall, and I like to see everything that requires internet access, and determine every single rule myself. My list grows very long very quickly, and it becomes very difficult to find anything in it. Up until version 8 I
  8. Hi Nowadays most larger enterprises use load-balancing, high-availability and other technologies to keep their service available. Which means that one FQDN can have multiple IP addresses. Today ESET SmartSecurity Firewall operates at a per IP basis. Blocking many IPs (more than 2-3 for example) with the same name is quite annoying. Please implement this change to firewall. If there's a correct place to suggest features, point me there. Thanks
  9. Network protection in eset smart security version 9 is not activated ! If i activate it manually then home screen shows its not active
  10. Hi, first my english not very well and i want to ask 2 questions Windows 7 ESET Smart Security 10 question 1: how can i input domain instead of IP to firewall zone ? i set the 3 major Win7 program allow access to internet svchost.exe/wuauserv (Windows Update) port: TCP 80, 443 svchost.exe/NlaSvc (detect internet for switch Home / Public network function) port: TCP 80 svchost.exe/CryptSvc (is about update the .cab files ...etc) port: TCP 80 so i go to Firewall > Zone > created a zone called Microsoft Trusted Zone, and input all the IPs is collected by popup ask Allow
  11. I've just noticed this in my firewall log 3/12/2016 9:36:38 PM; An attempt to connect to the Server Service was detected; Source 192.168.1.6:11909; Destination 192.168.1.6:445;TCP; ;System; Obviously this is something internal to my network rather than an external attack, but what is it trying to tell me ? Using ESS version 9
  12. Hello! I have a huge problem since a year ago with this thing... Now im implementing Office 365 and its getting worse... We have 300 users, and each one has the same exe, but in different location... for example: c:\users\johnappleseed\AppData\Microsoft\OneDrive\OneDrive.exe c:\users\holly\AppData\Microsoft\OneDrive\OneDrive.exe c:\users\stevenwoz\AppData\Microsoft\OneDrive\OneDrive.exe I need to allow those .exe's to use port 443. how can I do that? Thanks in advance.
  13. Hello I upgraded from Eset Internet Security v.9 fo v.10 and since then my log is being flooded with messages suchs as these: Time;Event;Source;Target;Protocol;Rule/worm name;Application;User 30/10/2016 18:47:58;Unknown IP packet version;;;0;;; 30/10/2016 18:47:58;Unknown IP packet version;;;0;;; 30/10/2016 18:47:59;Incorrect IP packet length;0.225.97.195;172.123.99.108;198;;; 30/10/2016 18:53:38;Unknown IP packet version;;;0;;; 30/10/2016 18:53:38;Unknown IP packet version;;;0;;; 30/10/2016 18:53:38;Unknown IP packet version;;;0;;; 30/10/2016 18:53:39;Unknown IP packet version;;;0;;;
  14. Hello, I upgraded to ESET 9.x a couple of months ago. I immediately found that the new interface presents some serious usability issues, but I waited patiently for following updates to fiss this mess. Unfortunately, in recent Software updates, nothing changed on this front, so I decided to create a user account for this forum to ask whether it is planned to fix at least the most annoying issues, or if this is the "new course" ESET is willing to pursue, in which case I will decide on my next renewal accordingly. The issues - mainly tied just to (very poor) UI design - are the following
  15. Hi Guys, I am having some issues at the moment with some of my clients with ports and applications being blocked even though their subnets are within the trusted zones. Trusted zones are as follows: 10.0.0.0/255.0.0.0 172.16.0.0/255.255.0.0 192.168.0.0/255.255.0.0 ::1 FE80::/64 Even though these are trusted I still seem to need to put exceptions in the firewalls when I shouldn't need to. Any help will be appreciated.
  16. I'd like to access my home pc with my laptop across the internet from anywhere. My problem is that my firewall is blocking this connection. I tried creating a rule, but i can't know the IP adress in advance. I want to allow all incoming connection from port 3389, but I have no idea how to do this. Any suggestions? Thanks in advance!
  17. I just upgraded my customer from v8 to v9 (9.0.386) and I lost connectivity to one of my pc's. I have a four pc network and Eset Smart Security on all four machines. After the upgrade I was unable to detect pc1 on any of the other 3 pc's. However, on PC1, i was able to detect each of the other 3 pc's. By detect, I am referring to ping and visibility under Network on each pc. The pc's are interconnected via a Comcast modem/router. All pc's are wired. After troubleshooting a while, I decided to disable the Eset firewall on PC1 and my connectivity was reestablished both in the abili
  18. Is there the possibility to block all outgoing DNS requests, leaving only the ESS, browser and torrent client? What rules should be created in the firewall?
  19. ESET Smart Security Firewall did not turn off Windows Firewall automatically. i already did re-install ESET, Windows... anything. but not solved. ESET version is 9.0.386.1 and OS is Windows 10 64 bit. (Galaxy Tab Pro S) with Another Internet Security products, Windows Firewall turn off automatically.
  20. today I've update nod32 SS to 9.0.402.1, after reboot no internet connections were allowed. My cmputer is windows 7 64b ultimate, nearly fresh install some help? is possible to download previous version, i thing it was 9.0.375... or similar? Thanks
  21. Hello, This issue is not related to the newest release of ESET Cyber Security Pro, but a general issue that I am facing. I have the latest ESET CSP installed on MacOS Sierra, and Webshots does not work anymore. The moment I uninstall ESET CSP, it works again. I have tried to add this app to the firewall, but still fails to function. Is there anyone using or willing to try Webshots and ESET CSP and help me out with it? Many thanks!
  22. Hi Eset, Can you take a look on this? I think there's a bug on your latest version of ESS. The interactive firewall keeps popping out when trying to permanently add a rule in this format - Process+Service+IP+Port+Protocol. Thank you. Keep in touch
  23. Hey everyone, I never had this problem and I've been using ESET SS for a few years not but today I cannot seem to connect to Blizzards Battle.net nor to World of Warcraft without having to disable my firewall but sometimes even that doesn't work. Its a hit or miss kind of thing. I was wondering if this has anything to do with ESET? And if so is there any workaround I can do without having to disable my firewall? Thanks in advance.
  24. The interactive mode of my firewall is not working as intended. It blocks all non explicitly allowed connections without prompting. Since when I upgraded to ESET 9 the problem occurred. I even uninstalled it and installed it again (exported/imported all my settings) the problem did not resolve. In my log the blocked connections no rule name is specified. I'd checked all firewall rules, but I can not find global deny rules. <ESET><LOG><RECORD> <COLUMN NAME="Time">8/29/2016 5:14:25 PM</COLUMN> <COLUMN NAME="Event">Communication denied by rule<
  25. How would I go about adding a firewall rule for a PPTP VPN please? I know where the screen is but whenver I add the settings in it still fails to connect. I went to the Zone and Rule setup screen and clicked on New. I then added the port for VPN connections 1723. But I don't know what it understands by local and remote ports. I added: Remote port: 1723 Local port: 1723 Direction: Both Action: Allow Profile: For every The VPN has no special software, it just uses a standard windows vpn connection. I know that the VPN is running okay because when I turn off the firewall it connects fine
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